TWO MEN AND A TRUCK is a national moving company that has been operating for over 35 years. Based in Lansing, MI, it has expanded to over 350 locations worldwide. The company is known for its comprehensive moving services which include local and long-distance moving, packing and unpacking, junk removal, and storage solutions. Their service emphasizes professional training and customer care, aiming to exceed expectations with every move. They differentiate themselves through their customer referral rate of 96%, highlighting exceptional customer satisfaction. The company is also active in community service, notably with their Movers for Moms campaign which supports women's and family shelters. Their franchise system allows for local ownership while maintaining high national service standards.
Two Men and a Truck
Moving Services
- Local Moving
- LongDistance Moving
- Storage Solutions
- Packing Services
- Junk Removal
- Furniture Disposal
- Business Renovations
- Home Renovations
- Commercial Junk Removal
- Boxes & Supplies
Not Authorized
for Interstate Moves
Last Checked: 08/13/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Two Men and a Truck
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Two Men and a Truck has a mix of experiences with numerous customers reporting great satisfaction and care from the movers, while a significant portion also express serious dissatisfaction and concerns over professionalism and cost.
Recent Reviews Mention...
“great work by movers”
“great work by movers”
“crew got the job done reasonably well but not friendly”
2. Punctuality
Nationwide Average: 8.07/10
Two Men and a Truck has mixed feedback, with several customers praising their on-time arrivals and prompt starts, while others report significant delays and lack of timely communication.
Recent Reviews Mention...
“it took almost 10 hours”
“they showed up on time”
“got to our place on time and began working promptly”
3. Affordability
Nationwide Average: 7.69/10
Two Men and a Truck presents a mixed sentiment with numerous customers feeling overcharged or citing high prices, while a notable few appreciate the value received despite slightly elevated costs or report favorable pricing experiences.
Recent Reviews Mention...
“charged premium rates, felt overcharged”
“quoted amount differed by $400”
“didn't cost even what they estimated”
4. Communication
Nationwide Average: 7.53/10
Two Men and a Truck has mixed reviews, showing instances of excellent customer service and responsiveness but also significant concerns about poor communication and unresponsiveness.
Recent Reviews Mention...
“Zero customer service”
“Easy to set up”
“office was helpful and courteous”
5. Stick to Prices
Nationwide Average: 5.99/10
Two Men and a Truck shows a mixed performance with several customers noting significant discrepancies and dissatisfaction, while others highlight instances of accurate or even lower-than-quoted final charges.
Recent Reviews Mention...
“quoted price was not the same as the confirmation”
“got a pro-rated discount and paid only for the time it took”
“finished early so it didn’t cost even what they estimated”
Customer Insights
Cost: $ 2249.00 from 3 reviews
Local Move Duration: 4 hours from 4 reviews
Great Crew Members
Chad | great care of items and professional work |
Tay, Tyler | worked well and made the process easy |
Chad | Chad and his crew were great |
Sammy,Jonathan | courteous, personable, fast and efficient |
Travis, Mason, Zach, Sam, Dwaine | were polite, respectful, courteous and hardworking |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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