Kenway Moving & Storage is a family-owned moving and storage company with over a decade of experience in the industry. The company serves both residential and commercial clients, specializing in relocating homes, offices or facilities, and also offers premier storage solutions. Recognized as a dependable option among movers in Columbus, OH, the company prides itself on its commitment to exceptional service, competitive pricing, and high quality, thanks to its experienced staff and the use of the best industry equipment. Kenway Moving & Storage provides several unique relocation services, aimed at meeting clients' specific needs efficiently. Its top priority is to exceed client expectations with every shipment.
Kenway Moving
About Kenway Moving
Additional Cities Served: Hilliard, Gahanna, Upper Arlington, Whitehall, Bexley, CoshoctonShow More >
Moving Services
- Residential Moving
- Commercial Moving
- Storage
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Summarized Review of Kenway Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
5.95/10
Nationwide Average: 8.44/10
Kenway Moving receives mixed reviews, with numerous customers praising the professionalism and smooth moving experience, while a significant proportion report dissatisfaction due to issues like unprofessionalism, overcharging, and damage to belongings.
Recent Reviews Mention...
“Did not honor quoted price.”
“great experience with the service”
“Paul made a personal effort to assist and plan the move”
2. Punctuality
3.83/10
Nationwide Average: 8.07/10
Kenway Moving has mixed reviews with some customers appreciating their timely service while a significant number report various delays and issues with timeliness.
Recent Reviews Mention...
“they sprung to get the job done last minute”
“Timely”
“waited until their scheduled time to inform me.”
3. Affordability
4.18/10
Nationwide Average: 7.69/10
Kenway Moving has mixed reviews with some customers finding their pricing fair and a great value, while a larger number report issues with overcharging, unexpected fees, and deceptive quoting practices.
Recent Reviews Mention...
“overcharged me”
“Priced right in the center, not too expensive or cheap”
“about the same cost as hiring a U-Haul and paying friends”
4. Communication
2.58/10
Nationwide Average: 7.53/10
Kenway Moving appears to struggle significantly, with numerous reports of unresponsiveness and poor customer service overshadowing the few instances of satisfactory interactions.
Recent Reviews Mention...
“never responded to my messages”
“Does not respond to multiple inquiries.”
“very respectful young men”
5. Stick to Prices
1.83/10
Nationwide Average: 5.99/10
Kenway Moving frequently failed to adhere to their initial quotes, with numerous customers reporting being overcharged or charged for additional, unanticipated fees.
Recent Reviews Mention...
“overcharged compared to quote”
“Did not stick to the quoted price.”
“Kenway Moving stuck to their promises”
Great Crew Members
| Paul | Made a personal effort to assist and plan the move. |
| Paul, Madison | Paul and Madison were exceptional and stayed tough. |
| Mason, Ron | stopped at nothing to see the job was done correctly |
| Christopher, Eric | led excellent team, knowledgeable and courteous |
| Nick,Paul | took care of me, never stopped even in the rain |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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