Headquartered in Columbus, Ohio, Leaders Moving & Storage has provided high-quality moving, packing, delivery, and storage services to residential and commercial properties since 1994. With 30 fully-equipped trucks, a 37,000-square-foot secured storage facility, and five locations, including Cincinnati, the locally-owned and operated business takes pride in completing more than 100,000 local, statewide, and interstate relocations. Guided by the same principles-honesty and integrity- since it was established, Leaders Moving & Storage always puts customers first, pioneering an innovative move quoting system that helps it provide accurate estimates with no hidden fees. One of the cities they serve is Cincinnati, and if you're curious to see other movers in Cincinnati, OH, you can check the list of moving service providers in that city.
Leaders Moving & Storage Co.
About Leaders Moving & Storage Co.
Awards
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Summarized Review of Leaders Moving & Storage Co.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Leaders Moving & Storage Co. is highly praised for their professionalism and efficiency, with numerous clients expressing satisfaction and commendations for specific team members despite a few experiences of poor service.
Recent Reviews Mention...
“great work by movers”
“Maxwell and Tyrone were so polite and professional”
“Tim Lee and Kam Dickerson were awesome”
2. Punctuality
Nationwide Average: 8.07/10
Leaders Moving & Storage Co. is predominantly praised for timely arrivals and prompt service, though there have been a few isolated incidents of tardiness and scheduling issues.
Recent Reviews Mention...
“the move was timely”
“got us completely moved in on time”
“they arrived on time”
3. Affordability
Nationwide Average: 7.69/10
Leaders Moving & Storage Co. is predominantly praised for its reasonable pricing, competitive rates, and good value, with several customers appreciating the use of coupons and the company's pricing being viewed as fair or below average, despite a few isolated complaints about unexpected charges and perceived overpricing.
Recent Reviews Mention...
“very reasonable price”
“reasonably priced”
“not the cheapest and charged an additional $600 unexpectedly”
4. Communication
Nationwide Average: 7.53/10
Leaders Moving & Storage Co. is generally regarded as having excellent and responsive customer service, with numerous instances of proactive, informative, and courteous interactions, although there are a few reports of unresponsiveness and poor issue resolution.
Recent Reviews Mention...
“provided timely and useful communication”
“required repeated calls to handle issues”
“continually stayed in contact”
5. Stick to Prices
Nationwide Average: 5.99/10
Leaders Moving & Storage Co. generally receives praise for honoring their estimates and often adjusting prices down, despite a few instances of customers reporting charges beyond the guaranteed cost.
Recent Reviews Mention...
“charged $600 beyond the guaranteed cost”
“charged for boxes not moved”
“demanded an additional $600 beyond the guaranteed contract”
Customer Insights
Cost: $ 11243.00 from 3 reviews
Local Move Duration: 3 hours from 14 reviews
Great Crew Members
Maxwell, Tyrone | they were polite and professional |
Tim Lee, Kam Dickerson | they were awesome in the move |
Drew, Adam, Davonte | deserve praise for their work ethic and attitude |
Tim Lee | Tim was amazing in helping us move |
Hunt, Milton, Will, Zack | worked efficiently and did a great job |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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