Compass Self Storage is a comprehensive storage solution provider with several neighborhood locations across the United States. The company adopts a concierge approach, offering assistance with packing and moving supplies, truck rental, and contacting moving services in Fort Thomas, KY on behalf of their clients. Compass Self Storage accommodates a variety of needs, including personal, business, boat, and RV storage. Their facilities are equipped with climate-controlled units, secure entry access, digital surveillance, and month-to-month leases, ensuring a hassle-free storage experience. Compass Self Storage aims to prioritize customer satisfaction, offering clean, secure, and easily accessible facilities.
Compass Self Storage
Good
based on 536+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Compass Self Storage
Moving Services
- Packing Supplies
- Truck Rental
Awards
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Summarized Review of Compass Self Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
8.64/10
Nationwide Average: 8.44/10
Compass Self Storage appears to be highly regarded for its professionalism, helpful and friendly staff, and efficient service, despite a few reports of negative experiences.
Recent Reviews Mention...
“great work by movers”
“very professional team”
“”
2. Punctuality
8.17/10
Nationwide Average: 8.07/10
Compass Self Storage consistently ensures quick service and promptness, getting customers on the road without any time issues.
Recent Reviews Mention...
“got us quickly on the road”
“Quick move, no time issues mentioned”
“very prompt”
3. Affordability
7.31/10
Nationwide Average: 7.69/10
Compass Self Storage receives a generally positive sentiment, with many customers finding their prices reasonable, affordable, and offering good value, despite some concerns over periodic rate increases.
Recent Reviews Mention...
“Slightly overpriced”
“affordable”
“great price”
4. Communication
9.03/10
Nationwide Average: 7.53/10
Compass Self Storage consistently receives praise for their friendly, informative, and highly responsive customer service, although there are rare mentions of communication shortcomings.
Recent Reviews Mention...
“Jennifer and Courtney were easy to work with”
“Barb was informative and took time to talk”
“Lindsay made my rental experience quite pleasant.”
5. Stick to Prices
3.45/10
Nationwide Average: 5.99/10
Compass Self Storage generally fails to maintain initial pricing, often increasing rates beyond what was originally offered.
Recent Reviews Mention...
“rates will continually increase”
“price was going up every few months”
“offers a lower price but necessitates locker move”
Great Crew Members
| Jennifer, Courtney | helped me with everything I needed |
| Barb | Barb was informative, kind, and professional |
| Lindsay | very helpful and made my rental experience quite pleasant |
| Lindsey | very friendly and insightful |
| Jennifer | Great service from Jennifer! |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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