Stevens Moving & Storage of Cleveland
Additional Cities Served: Akron, Parma, Lorain, Elyria, Lakewood, Cuyahoga FallsShow More >
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Summarized Review of Stevens Moving & Storage of Cleveland
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Stevens Moving & Storage of Cleveland appears to struggle with customer satisfaction, with numerous complaints about broken items, service discrepancies, and poor experiences offsetting a few instances of high praise.
Recent Reviews Mention...
“worked tirelessly and aimed to please”
“stress-free moving day and no broken things”
“Deshawn and his crew were amazing”
2. Punctuality
Nationwide Average: 8.07/10
Stevens Moving & Storage of Cleveland generally struggles with timely service, as evidenced by instances of significantly late arrivals and showing up on the wrong day, despite an occurrence of arriving early.
Recent Reviews Mention...
“they got the job done in estimated time”
“started on time”
“arrived early”
3. Affordability
Nationwide Average: 7.69/10
Stevens Moving & Storage of Cleveland has mixed reviews, with some customers finding their services reasonably priced or even below budget, while others criticized them for being expensive or demanding more money than initially quoted.
Recent Reviews Mention...
“Fair price”
“Good value”
“reasonably priced”
4. Communication
Nationwide Average: 7.53/10
Stevens Moving & Storage of Cleveland severely struggles, with customers experiencing unreturned calls, unanswered emails, a lack of important updates, and an overall unresponsive and misleading interaction.
Recent Reviews Mention...
“great communication skills”
“communicated well during the move”
“Great communication throughout”
5. Stick to Prices
Nationwide Average: 5.99/10
Stevens Moving & Storage of Cleveland generally does not maintain consistency, with most customers reporting significant increases from the original estimates.
Recent Reviews Mention...
“job done in estimated time implies sticking to quoted prices”
“cut a check for less than promised”
“quote was "wrong" and price increased significantly”
Customer Insights
Local Move Duration: 8 hours from 3 reviews
Great Crew Members
| John Bishop | verified best qualified service |
| Deshawn, John | Deshawn led well, John was helpful in scheduling |
| Bethany | showed great leadership and problem solving skills |
| Shaw, Chris | very detailed oriented and customer focused |
| TJ, Jay, Steven | great team for our move |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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