Established in June 2004, Smart Move Wilson Moving & Storage has successfully completed over 30,000 moves. Being based in Garner, North Carolina, with added branches in multiple cities like Wilson, Raleigh, Asheville, Charlotte, Nashville, Greensboro, Greenville , Atlanta, Las Vegas and Denver, the reach of their moving services extends across the entire country. They are dedicated members of the United States Movers Association, ensuring the utmost professionalism of their full-time workers who have all undergone and passed rigorous background evaluations. The company prides itself on its A+ rating with the Better Business Bureau and further extends its commitment to the community by offering a $25 discount to military personnel, law enforcement, firefighters, healthcare workers, and educators.
Smart Move Wilson Moving & Storage
About Smart Move Wilson Moving & Storage
Additional Cities Served: Chapel Hill, Rocky Mount, Wilson, Wake Forest, New Bern, MorrisvilleShow More >
Moving Services
- Local moving services
- Longdistance moving services
- Crosscountry moving services
- Small moving services
- Piano moving services
- Pool table moving services
- Appliance moving services
- Lastminute moving services
- Furniture moving services
- Packing services
Awards
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Summarized Review of Smart Move Wilson Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
is highly recommended by customers for their professionalism, efficiency, and exceptional moving service, despite a few isolated reports of dissatisfaction.
Recent Reviews Mention...
“recommend this company and would hire again”
“very happy with the moving service”
“went beyond what was expected”
2. Punctuality
Nationwide Average: 8.07/10
generally exhibits consistent timeliness and often arrives early or on time, although there are a few instances of significant tardiness or lack of communication regarding delays.
Recent Reviews Mention...
“they arrived when they said they would”
“they were early and finished in less time than scheduled”
“movers arrived before I returned home”
3. Affordability
Nationwide Average: 7.69/10
generally offers competitive and fair pricing, though there are occasional concerns about higher than expected rates and unexpected charges.
Recent Reviews Mention...
“responded with a reasonable rate”
“hourly rate is a bit higher than the average”
“decent price for the service”
4. Communication
Nationwide Average: 7.53/10
generally receives praise for being responsive, professional, and keeping customers well-informed, although there are some significant complaints regarding poor communication and lack of follow-up in certain instances.
Recent Reviews Mention...
“kept me in the loop the whole time”
“friendly and fast communication”
“they called to check on the move”
5. Stick to Prices
Nationwide Average: 5.99/10
receives mixed feedback with some customers appreciating no hidden fees and sticking to quotes, while others criticize unexpected price increases and additional charges.
Recent Reviews Mention...
“responded with a reasonable rate implies sticking to quoted prices”
“Made us pay full price despite issues”
“no add-ons or hidden fees”
Customer Insights
Local Move Duration: 2 hours from 12 reviews
Great Crew Members
| Jeff, James | provided a very good and professional job |
| Jamil, Des, Moses | polite, careful, and professional service |
| Dominic,Trey | They worked nonstop and were very courteous |
| Michael Byrd, Isaiah DeJesus, Mike Smalls | fast, efficient and went above and beyond |
| Kobe | Kobe and his brother did an excellent job |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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