1-800-PACK-RAT is a moving and storage company that provides all-steel, weatherproof, portable moving and storage containers alongside excellent customer service. Their services include long-distance moving solutions, where they deliver the moving container to your location, pick it up once packed, and deliver it to your new home. They also offer local moving solutions, on-site storage solutions, and secure warehouse storage solutions, with over 65 nationwide locations. Serving as one of the movers in Wake Forest, NC, 1-800-PACK-RAT aims to make moving and storage simple, allowing customers to benefit from ground-level loading and flexible storage options for both residential and business clients.
1-800-Pack-Rat, Llc
1-800-Pack-Rat, Llc
About 1-800-Pack-Rat, Llc
Additional Cities Served: Clayton, Rolesville, Butner, Zebulon, Creedmoor, LouisburgShow More >
Moving Services
- LongDistance Moving Solutions
- Local Moving Solutions
- OnSite Storage Solutions
- Secure Warehouse Storage Solutions
- AllSteel Containers
- Business Solutions
- Compare Us to The Competition
- Moving Containers
- Storage Facility Locations
- Moving Resources
USDOT Interstate License
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
Authorized
for Interstate Moves
Last Checked: 08/09/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of 1-800-Pack-Rat, Llc
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
4.74/10
Nationwide Average: 8.44/10
experiences significantly mixed reviews, with numerous customers expressing strong dissatisfaction with service and business practices, although there are some instances of highly positive endorsements.
Recent Reviews Mention...
“unhappy with the company and its business practices”
“not satisfied with the service received”
“highly recommend pack rat”
2. Punctuality
3.61/10
Nationwide Average: 8.07/10
struggles significantly with on-time deliveries and pickups, with many customers reporting delays and a lack of communication.
Recent Reviews Mention...
“container not dropped off or picked up on scheduled days”
“container was delayed”
“received a call about delay shortly before scheduled time”
3. Affordability
4.15/10
Nationwide Average: 7.69/10
receives mixed reviews, with some customers finding their services reasonably priced and competitive, while many others criticize the company for high costs driven by unexpected charges, fees, and overall expenses that were perceived as excessive.
Recent Reviews Mention...
“outrageous quote for the distance”
“spent over $24,000, which seems expensive”
“very expensive for the service received”
4. Communication
3.95/10
Nationwide Average: 7.53/10
experiences significant inconsistencies, with numerous customers reporting poor service and lack of responsiveness, despite a few instances of high praise for individual representatives and satisfactory interactions.
Recent Reviews Mention...
“Erica Perry answered all my questions”
“Erica provided excellent customer service.”
“cancellation policy valued over customer service”
5. Stick to Prices
2.71/10
Nationwide Average: 5.99/10
frequently fails to adhere to their initial quotes, often charging additional fees not included in the original estimate, with few exceptions of meeting their commitments.
Recent Reviews Mention...
“charged fees for company's errors and overcharged”
“increased quoted price by hundreds”
“did not stick to delivery commitment”
Customer Insights
Cost: $ 3553.00 from 8 reviews
Interstate Move Duration: 21 days from 5 reviews
Great Crew Members
| Erica Perry | Erica Perry is the greatest |
| Erica | provided excellent customer service and cared about my move. |
| Caleb | helped me with the right size container and treated me like a VIP |
| Marcy | very thoroughly understood our needs |
| Luther | took time to place and level the pod properly |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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