PODS Moving & Storage has been in business for nearly 25 years, providing flexible and convenient moving and storage solutions. The company offers portable storage containers that are delivered to the customer's location, with contactless service to ensure safety. Customers can take their time loading their belongings at their own pace. For temporary storage, PODS can pick up the loaded container and securely store it at their local facility until it's needed again. PODS also offers packing supplies, moving supplies, and car shipping services. To ease the overwhelming search for reputable moving services, we suggest you consult the list of trusted Wilmington, NC relocation experts, a page dedicated to qualified professionals in the moving and storage industry. The company operates across the US, Canada, Australia, and the United Kingdom, with over 245 storage center locations servicing 46 states and 6 provinces.
PODS Moving & Storage
About PODS Moving & Storage
Additional Cities Served: Jacksonville, Leland, Oak Island, Carolina Beach, Shallotte, WallaceShow More >
Moving Services
- Local Moving
- LongDistance Moving
- Storage Services
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and Storage Supplies
- Packing and Loading Support
- MoveIn Services
- Safely Ship Your Vehicle
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
PODS Moving & Storage receives overwhelmingly negative feedback, with numerous customers expressing deep dissatisfaction, though a couple recount positive experiences.
Recent Reviews Mention...
“great work by movers”
“completely seamless experience”
“happy with POD service”
2. Punctuality
Nationwide Average: 8.07/10
PODS Moving & Storage appears to struggle with timely deliveries and pickups, with numerous reports of being significantly late or not showing up, although there are a couple of instances where they were commended for being on time.
Recent Reviews Mention...
“belongings arrived on time”
“Everything was on time”
“Delayed Pod in transit”
3. Affordability
Nationwide Average: 7.69/10
PODS Moving & Storage is highly regarded for its cost-effective solutions, offering economical container rental prices and presenting a more affordable alternative to full-service moving.
Recent Reviews Mention...
“no paying for gas enhances affordability”
“nice surprise with Black Friday sale”
“3x cheaper than the competition”
4. Communication
Nationwide Average: 7.53/10
PODS Moving & Storage generally delivers unsatisfactory experiences, with many customers reporting poor customer service, inadequate information on service limitations, and a lack of prompt and effective communication.
Recent Reviews Mention...
“received texts and emails for updates”
“completely seamless experience”
“communication from beginning to end was amazing”
5. Stick to Prices
Nationwide Average: 5.99/10
PODS Moving & Storage consistently fails to maintain their initial quotes, often resulting in customers facing unexpected charges, additional fees, and double billing.
Recent Reviews Mention...
“fee covers the whole month, no hidden costs”
“knew the amount going to pay”
“Quoted different prices, added unexpected fees”
Customer Insights
Cost: $ 787.00 from 7 reviews
Interstate Move Duration: 5 days from 3 reviews
Great Crew Members
Dawn | Dawn Shivers at the Warehouse was the best. |
Andrea, Charles | Andrea was helpful with my initial quote, Charles was friendly |
Greg Lange | kind, professional, cleared driveway of pine needles |
Ben Felner | Ben Felner came to see the damage personally. |
Ben | Ben the owner is fantastic |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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