Excel Moving & Storage Inc is a North Carolina-based moving company with offices in Raleigh, NC and Greensboro. Established in 1997, the company provides residential, commercial, corporate, and international moving services. As an agent of Allied Van Lines, Excel Moving and Storage has been recognized twice as the Allied Van Lines Agent of the Year. They offer a wide range of services, including local and long-distance moves, storage facilities, corporate relocations, and specialty moving services. The company is committed to social responsibility, participating in community initiatives like the Special Olympics and Move for Hunger. Excel Moving & Storage is also the first moving company in North Carolina to become GreenPlus Certified.
Excel Moving & Storage Inc
About Excel Moving & Storage Inc
Additional Cities Served: Greensboro, Durham, Apex, Burlington, Rocky Mount, Wake ForestShow More >
Moving Services
- Residential Moving
- Commercial Moving
- International Moving
- Storage Services
- Local Moving
- LongDistance Moving
- Furniture Moving
- Corporate Relocation Services
- Specialty Moving
- DeClutter Program
USDOT Interstate License
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
Authorized
for Interstate Moves
Last Checked: 08/02/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Excel Moving & Storage Inc
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
8.36/10
Nationwide Average: 8.44/10
receives mixed reviews, with high praise for professionalism, packing, and service from many customers, countered by serious complaints about service failures, damages, and customer relations from others.
Recent Reviews Mention...
“amazing service from start to finish”
“great work by movers”
“great work by movers”
2. Punctuality
8.34/10
Nationwide Average: 8.07/10
displays a mixed performance with instances of timely service counterbalanced by significant delays and scheduling errors.
Recent Reviews Mention...
“showed up right on time”
“they were prompt”
“showed up on time”
3. Affordability
6.28/10
Nationwide Average: 7.69/10
seems to have a generally negative perception, with numerous complaints about high and unpredictable costs, although a few customers found their pricing fair and within budget.
Recent Reviews Mention...
“great pricing on the move”
“out of $8000 moving fee and replacing broken items ”
“extremely expensive due to double the original estimate”
4. Communication
7.17/10
Nationwide Average: 7.53/10
has displayed a vastly inconsistent performance, with some customers praising their thorough and clear communication throughout the moving process, while a significant number of others have experienced unresponsiveness, poor customer service, and a lack of follow-up after payments were made.
Recent Reviews Mention...
“provided great customer service”
“clear communication initially but had a miscommunication later”
“communicated very well with us”
5. Stick to Prices
4.9/10
Nationwide Average: 5.99/10
often fails to adhere to their initial quotes, leading to significant dissatisfaction among customers.
Recent Reviews Mention...
“to charge me more for packing which I already told coordinator”
“Did not stick to quoted prices or promises”
“did not stick to quoted prices, doubled the cost unexpectedly”
Customer Insights
Cost: $ 12390.00 from 3 reviews
Interstate Move Duration: 4 days from 12 reviews
Great Crew Members
| Matt,Sydney,Lynnwood | Matt and Sydney coordinated well, Lynnwood checked in |
| Anthony, Tim, Dominic | kind and professional, did a great job |
| Miguel | Miguel provided great customer service and care |
| Miguel,Q | showed up right on time, were efficient, professional and courteous |
| Q,Dawayne,Juan,Martin,Jorge | the teams were extremely professional, helpful, and respectful |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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