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| 1340 North Great Neck Road Suite 1272 # 383, Virginia Beach, VA, 23454 | |
| Local moves, Long-distance moves, Cheap moving services See More |
| 164 West Side Ln, Powells Point, NC, 27966 | |
License Info
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| Local moving services, Long distance moving services, Full service move See More |
| 2241 Willow Oak Cir # 204, Virginia Beach, VA, 23451 | |
License Info
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| Local Moving, Long Distance Moving, Commercial Moving See More |
based on 46+ data points
| 4556 Blackwater Rd, Virginia Beach, VA, 23457 | |
| Local moving, Long-distance moving, Cross-country moving See More |
based on 101+ data points
| 102 Elton St, Harbinger, NC, 27941 | |
License Info | |
| Residential Moving, Commercial Moving, Long Distance Moving See More |
based on 757+ data points
| 500 Freeman Ave Ste 108, Chesapeake, VA, 23324 | |
License Info
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| Local Moving, Junk Removal, Storage See More |
based on 470+ data points
| 3419 Virginia Beach Blvd # 5014, Virginia Beach, VA, 23452 | |
License Info
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| Local Moving Services, Long Distance Moving Services, Commercial Moving Services See More |
About The Moving Company Ltd.
The Moving Company Ltd. is a locally-owned business in Virginia Beach that services the Greater Southeast area. Established in 2017, it is experienced, reliable, fully licensed, and insured. The Moving Company also has a BBB A+ rating, which speaks volumes about its business ethics and commitment to quality. This company believes in maintaining open communication lines with customers because it creates a culture of transparency and accountability. Whether you’re moving within the town or across the country, you can be sure to get trustworthy services at reasonable, honest rates. The Moving Company can send you a skilled handyman if you need repairs to your property before or after your move. It can also pick up your unwanted furniture and donate them to local shelters. This is a great way to get rid of some stuff taking up space in your home and help the community at the same time.
| Category | Rating | Why? |
|---|---|---|
| Quality | 9.87/10 | |
| Punctuality | 9.61/10 | |
| Affordability | 9.68/10 | |
| Communication | 9.78/10 | |
| Stick to Prices | 9.21/10 | |
| Speed | 9.86/10 | |
| Friendliness | 9.89/10 | |
| Will Hire Again | 9.82/10 | |
| Professionalism | 9.86/10 | |
| Conflict Handling | 8.84/10 | |
| Precision & Care | 9.87/10 |
Recent Customer Reviews Mention...
Quality “Bill and his crew are professional movers” “Billy and Tim were top notch” “Outstanding and professional service.” “amazing care taken with all items” “team is amazing” “Exceptional moving experience” “Billy and Tim treated our belongings well and had great attitudes” “great care and respect during the move” “defied the laws of physics to help me” “they were efficient and careful” |
Punctuality “they were on time” “They were on time” “Conducted on schedule as promised” “On time” “arrived exactly on time” “arrived at the time scheduled” “Team showed up on time.” “showed up when scheduled” “They are on time” “Timely” |
Affordability “surprisingly affordable” “Very reasonably priced.” “price was fair and less than expected” “were competitively priced” “very fairly priced for as much work” “did not “break the bank” with their cost” “affordable” “price of the service was more than reasonable” “they still had a great price” “Price was very reasonable” |
Communication “great with communication” “answered every question with patience” “excellent communication” “Jen is always very communicative” “great customer service” “incredibly helpful, laid-back contact persons” “quick to respond” “magnificent customer service” “answered all of the “why this” and “why that’s”” “super quick to respond to my inquiries” |
Stick to Prices “did everything they promised” “no mention of changing prices or issues” “quoted for the 2 hour minimum and met it” “perfect move and worth every cent” “Sent and explained the quote transparently” “vowed the amount was fixed” “There were no surprises in pricing” “no hidden fees” “Stuck to the great quote given” “The quote was on point” |
Speed “super helpful and fast” “showing incredible efficiency” “efficient in their work” “very efficient in loading up the truck” “done in a matter of hours” “they were fast” “very hard working” “moved quickly and efficiently” “were so professional and fast” “hustled to get things done” |
Friendliness “they are dependable, courteous” “Made the move easy and stress free.” “showing incredible kindness” “Billy and Tim have great attitudes” “they were confident, friendly, professional” “so friendly and helpful” “were wonderful to work with” “they are kind and gracious” “Very clean, respectful and hard workers” “positive attitudes” |
Will Hire Again “would highly recommend them” “absolutely no stress” “Would hire again because of the stress-free experience.” “would definitely hire again” “Love you guys” “definitely my go-to movers from now on” “highly recommend this company and would hire again” “very highly recommended” “HIGHLY recommend them” “will use them again” |
Professionalism “are professional movers” “went above and beyond what was needed” “Outstanding and professional crew.” “most professional movers experienced” “confident, friendly, professional” “knowledgeable and careful” “want an efficient professional move” “Workers were highly competent” “utmost professionals” “were professional” |
Conflict Handling “Willing to work with you” “will go the extra mile” “Inspected and unpacked a dented box to ensure no damage” “ready to think of a hundred ways to say 'yes'” “To showing up the next morning to drop off my kid's duffle bags that were accidentally put in storage! Wow!” “went above and beyond” “Billy secured another truck promptly” “Went above and beyond with the bed slat issue” “will go above and beyond to help” “go above and beyond implies willingness to right a wrong” |
Precision & Care “took great care in unpacking the furniture” “secured largest to smallest items” “handled my belongings with great care” “Billy and Tim treated our belongings well” “took great care with items and locations” “everything arrived damage free” “very careful with our move” “didn’t break anything” “Handled items with care” “handled everything perfectly” |
Pros & Cons
- Highly professional and efficient team
- Exceptional care with belongings
- On-time arrivals and punctual service
- Competitive and fair pricing
- Excellent communication and responsiveness
- Great flexibility and accommodation for scheduling
- Respectful and courteous staff
- Fast and effective moving process
- Repeated delays leading to cancellation in rare cases
Customer Insights
Local Move Duration: 3 hours from 6 reviews
Great Crew Members
| Bill | Bill and his crew are professional movers |
| Billy, Tim | Billy and Tim were top notch |
| Billy, Jen, Tim | most professional and careful with items |
| Billy,Tim | hard workers with great attitudes |
| Jennifer, Billy, Tim | showed great care and respect, went above and beyond |
About OBX Movers
Based in Outer Banks, North Carolina, OBX Movers is a family-owned and operated moving company that has been in operation for eight years. This company is experienced in providing both local and long-distance moving services to residential as well as commercial clients. OBX Movers offers a comprehensive suite of services, handling everything from packing and labeling to loading and unloading. They even go the extra mile of providing floor and carpet protection during the move. Additionally, they handle assembling of furniture and beds at the new location and removing all boxes and moving materials after the move. They even extend their services to loading and unloading rental trucks, pods, and self-storage units. The cornerstone of their business rests on their commitment to customer service and satisfaction. Operating on the principle of treating customers the way they would want to be treated, OBX Movers is a reliable option among the fast and efficient movers in Fair Bluff, NC.
| Category | Rating | Why? |
|---|---|---|
| Quality | 9.66/10 | |
| Punctuality | 9.7/10 | |
| Affordability | 9.35/10 | |
| Communication | 9.58/10 | |
| Speed | 9.73/10 | |
| Friendliness | 9.72/10 | |
| Will Hire Again | 9.63/10 | |
| Professionalism | 9.6/10 | |
| Precision & Care | 9.74/10 |
Recent Customer Reviews Mention...
Quality “smoothest move ever thanks to them” “Outstanding work by movers” “great work by movers” “Matt and his employees did a job well done” “Excellent - careful and well coordinated” “great work by movers” “did a great job” “Easy and affordable moving experience” “great work by movers” “great work by movers” |
Punctuality “crew showed up on time” “they were punctual” “professional and prompt” “they were prompt” “arrived when they said they would” “were on time” “on time” “arrived on time” “pickup & delivery were exactly on the minute quoted” “arrived on time” |
Affordability “affordable moving experience” “Their cost was very reasonable and fair” “great deal on the price” “very reasonably priced” “able to give us a terrific price” “very reasonably priced” “worth every penny” “give me the best price” “reasonably priced as well” “were fairly priced as well” |
Communication “spoke with Matt to set it up, reconfirmed” “always responded quickly to inquiries” “communicative throughout the move” “so easy to deal with” “Matt and the crew were fantastic in communication” “Matt was 💯 with communication” “great communication throughout the moving process” “owner responded quickly and honestly” “communication went smoothly” “sent texts before and on moving day” |
Stick to Prices “gave us a terrific price” |
Speed “worked by the hour but moved efficiently” “efficient in their work” “organized packing and unpacking very proficiently” “efficient during the move” “very efficient” “they were quick” “they hustled the whole time and did not waste any time” “Efficient service implies fast move” “completed the moving job in an efficient manner” “got the job done quickly” |
Friendliness “flexible when changes needed to be made” “they are polite and professional” “they were friendly” “very pleasant” “they are friendly” “they were friendly” “His team was friendly” “Service was friendly” “friendly” “he was so friendly & helpful” |
Will Hire Again “would hire again” “recommend this company and would hire again” “highly recommend them and would hire again” “would definitely use them again” “recommend this company and would hire again” “would hire again” “would hire again” “would hire again” “recommend this company and would hire again” “would recommend for local or long distance” |
Professionalism “listened and asked where things should go” “neat, clean, and professional” “professional crew” “well coordinated implies professionalism” “Professional, kind and easy going” “Matt and his crew are professional” “very professional and understood what needed to be done” “professional” “team was proficient, professional” “Crew conducted themselves professionally” |
Conflict Handling “went above and beyond to help” |
Precision & Care “moved efficiently with care to items and surrounding” “careful with items” “all of my belongings were in perfect condition” “careful with items” “move your items with care” “they took to ensure my furniture was protected” “protecting valuables” “took great care of the items” “very efficient & thorough when packing” “took great care with my antiques” |
Pros & Cons
- efficient and fast service
- careful with belongings and furniture
- very professional and courteous staff
- excellent communication throughout the process
- rare refusal to move items due to personal beliefs
- does not follow facility mask mandates in some cases
Customer Insights
Local Move Duration: 5 hours from 4 reviews
Great Crew Members
| Matt | spoke and set it up, reconfirmed, ensured smooth move |
| Matt | prompt, communicative, and efficient |
| Matt | Matt was flexible and responded quickly |
| Matt, Tevin | Professional, kind and easy going, made our move stress free |
| Matt | great to work with to schedule and adjust due to rain |
About Tidal Town Moving
The clean-cut movers at Tidal Town Moving are among the most professional and dependable in their industry. These guys always deliver on time, with all items intact. Tidal Town Moving is fully insured and licensed to handle local and long-distance moves. No matter where you’re headed in Virginia or any other state, this Virginia Beach, VA moving company can help you get there. Tidal Town Moving will pack away all those fragile items like artwork and even assemble any furniture that you don’t have the skill or time for. If you need help loading or unloading a truck, container, or ABF trailer, these movers are equipped for that, too. They are available every day of the week, which means they can work around your busy schedule. Tidal Town Moving is a BBB-accredited business. It has a five-star Google rating average based on nearly a hundred reviews.
| Category | Rating | Why? |
|---|---|---|
| Quality | 9.35/10 | |
| Punctuality | 9.31/10 | |
| Affordability | 7.95/10 | |
| Communication | 8.15/10 | |
| Speed | 9.33/10 | |
| Friendliness | 9.56/10 | |
| Will Hire Again | 9.27/10 | |
| Professionalism | 9.48/10 | |
| Conflict Handling | 4.04/10 | |
| Precision & Care | 8.8/10 |
Recent Customer Reviews Mention...
Quality “move had several issues but not terrible” “Amazing service with quick and efficient move” “great work by one mover but overall poor service” “amazing experience with the company” “Tidal Town moving provided excellent service” “Breon and Christian were excellent” “everything went smoothly and professionally” “Helped me move in the rain” “fantastic service” “really professional movers” |
Punctuality “were on time” “communicative about when they would arrive” “called me when they were on the way” “they were punctual” “showed up early” “They were punctual.” “arrived precisely when scheduled” “They were on time.” “They were punctual.” “they were on time with their arrival” |
Affordability “great price for the service” “ended up paying $1000 more than quoted” “price fitted our budget very well” “thought the prices were reasonable” “they have some of the best pricing” “Great value for move” “very competitive prices” “looking for affordable and professional services” |
Communication “lack of follow-up from management” “very communicative” “super easy scheduling and communicated well on move day” “called me when they were on the way” “they listen” “honesty about the broken leg” “communicated well” “customer service isn’t reassuring this will be fixed” “quick to answer the phone and questions” “super nice and helpful on the phone” |
Stick to Prices “price increased significantly from the quote” “practice good business ethics” |
Speed “one mover took his time, the other rushed” “finished everything within 2 hours” “inefficient and slow moving process” “excellent job by Tyler, Christian, and DeShawn” “Tyler, Griffin, Stefan were fast” “fast, organized, efficient” “made our move fast and easy” “got my things moved swiftly” “speed that was insane and efficient” “sense of urgency was awesome” |
Friendliness “one mover was working hard” “surprisingly polite with a handshake greeting” “helpful, and friendly” “Tyler and Griffin were so nice and wonderful” “very resilient and respectful” “” “they were friendly” “gentlemen helping to move were great” “They were friendly.” “Very nice.” |
Will Hire Again “disappointing experience with damaged items” “can't thank you guys enough” “would regret using this company again” “hope this company sticks around for a long time” “only ever use Tidal Town moving ever again” “Thank you both and thank you Tidal Town Moving” “highly recommend and would call again for future moves” “can't say enough good things about them” “Tyler and Christian did such a great job” “would definitely use this company again” |
Professionalism “unprofessional behavior from crew” “very professional, from initial meet and greet” “Tyler, Griffin, Stefan showed professionalism” “Tyler and Griffin were professional and knew what they were doing” “very resilient and respectful” “really professional movers” “Tyler and Jeff were so professional” “they were professional throughout” “very professional and hard working” “Very professional and hard working.” |
Conflict Handling “no compensation or resolution offered” “opened a claim for the broken leg” “isn't reassuring this will be fixed” “Try to buy silence with a check.” “reimbursed me for the ac unit and labor” |
Precision & Care “items damaged or broken during the move” “very careful with our things” “broken and scuffed valuable items” “treated our stuff with tender care” “they were professional and careful” “really protected my furniture” “handled my things with care” “broken leg on tv stand but handled well” “they did it quick and carefully” “took care with my belongings” |
Pros & Cons
- Finished tasks within impressive timeframes
- Highly professional and courteous staff
- Positive feedback on careful handling of belongings
- Competitive pricing and fitting budgets
- Some cases of damaged or broken items during moves
- Occasional issues with inefficiency and slow process
- Rare instances of unprofessional behavior from crew
- Prices increased significantly from initial quotes
Customer Insights
Local Move Duration: 3 hours from 6 reviews
Great Crew Members
| Diego, Quavell, Dakota | quick and efficient but were also very careful |
| Tyler, Christian, DeShawn | excellent job by movers |
| Tyler, Griffin, Stefan | professional and careful throughout the move |
| Breon, Christian | Breon and Christian were excellent and helpful |
| Tyler, Griffin | Tyler and Griffin made our move easy and were professional |
About Expert House Movers (Structural Elevation, Moving, Piers and Shoring)
Expert House Movers is a third-generation family-owned company specializing in elevating, moving, shoring, leveling structures, flood mitigation, consulting, and demolition services. The company is based in Virginia Beach, Virginia, and serves clients in Virginia, North Carolina, South Carolina, and beyond. Expert House Movers offers a 2023 special, providing a 10% discount when clients book now and reach out via text at 757-778-1385. The company prides itself on being a leader in the field of elevation, moving, flood mitigation, and foundation shoring. Available for emergency jobs 24 hours a day, Expert House Movers offers free estimates on any structural elevation, move, push pier, or helical pile projects.
| Category | Rating | Why? |
|---|---|---|
| Quality | 8.42/10 | |
| Punctuality | 8.03/10 | |
| Communication | 6.98/10 | |
| Friendliness | 8.74/10 | |
| Will Hire Again | 8.37/10 | |
| Professionalism | 7.98/10 |
Recent Customer Reviews Mention...
Quality “great experience with the overall service” “These guys are the best” “Excellent company and highly recommend them” “only company with courage and skill for challenging task” “recommend this company and would hire again” “exceeded all expectations with the house lift” “went above and beyond in every aspect” “Expert House Movers made the experience great” “very professional from day 1” |
Punctuality “their team was punctual” “They showed up on time” “Everyday they arrived prepared and ready to work” |
Affordability “rate was better than expected” |
Communication “Were very responsive and easy to work with” “Answered all questions about the process” “answered ALL our questions honestly and professionally” “Owner is very rude and has no idea how to communicate” |
Friendliness “Entire crew was good” “kind and treated me like a good friend” “they are friendly” “Crew exemplified teamwork and smiles on their faces” “personality matched their expertise” “very friendly” |
Will Hire Again “recommend this company and would hire again” “I highly recommend them and would hire again” “would recommend them to anyone” “would hire again” “delivered above and beyond, would hire again” “Would thank them for making the experience great” “would recommend no other” “would hire again” “would recommend them to others for a house lift” “the only company I'd go through” |
Professionalism “Went above and beyond to ensure satisfaction” “professional team” “very patient in the planning process” “Professional and experienced team” “Professional” “crew was very neat and knowledgeable” “Owner is very rude” |
Conflict Handling “Made sure my home was set to my satisfaction” |
Precision & Care “Their care and concern was always apparent” |
Pros & Cons
- rate better than expected
- professional and experienced team
- punctual and timely service
- exceeded expectations, went above and beyond
- Owner is very rude
- Owner has no idea how to communicate
About Hardy Moving & Storage
Harbinger-based Hardy Moving & Storage has been the mover of choice for families and businesses in eastern North Carolina since 1992. This moving company is proud to have an excellent track record in providing quality service at a fair price. Over the years, it has traveled over 8,000 miles to help more than 10,000 customers move their homes, offices, and businesses. Hardy Moving operates a state-of-the-art storage warehouse, making it the only full-service mover in the region with a climate-controlled facility. It also offers PODS and trailer rentals for those looking for a more affordable way to move their belongings. Hardy Moving & Storage believes its success results from always putting customers first. That’s why it will go the extra mile to ensure your move is smooth and worry-free, whether you’re moving down the street or across the country. If you're in need of experienced movers serving Elizabeth City, NC, consider your options carefully.
| Category | Rating | Why? |
|---|---|---|
| Quality | 8.64/10 | |
| Punctuality | 8.26/10 | |
| Communication | 5.86/10 | |
| Speed | 8.37/10 | |
| Friendliness | 8.74/10 | |
| Will Hire Again | 8.3/10 | |
| Professionalism | 8.22/10 | |
| Precision & Care | 7.99/10 |
Recent Customer Reviews Mention...
Quality “great work by movers” “Great experience” “Hardy Moving and Storage is the best place for moving needs” “went above and beyond my moving requirements” “great experience with zero issues” “These guys were fantastic and professional” “great work by movers” “impressive care and concise work with the piano” “Friendly and goes the extra mile” “Demarcus and Daryl were extremely professional” |
Punctuality “they were timely” “Crew was on time” “time estimate was right on point” “arrived on time” |
Affordability “shocked by the high quote” “price was very reasonable” |
Communication “Management is top notch” “disrespectful tone and poor communication” “didn't respond to email” “He promptly responded to my request for an estimate” |
Stick to Prices “agreed to discount but never applied it” |
Speed “got the job done quickly” “Movers were very courteous and efficient” “quick job of moving” |
Friendliness “they are respectful” “Employees go above and beyond” “very professional, polite, friendly” “team was polite and helpful” “felt the tone was rude and disrespectful” “guys rocked it implies friendliness” “Friendly and goes the extra mile” “pure joy to work with” “they look professional” “Very nice people to work with” |
Will Hire Again “would hire again” “would hire again” “Would highly recommend their services” “highly recommend this company” “would definitely hire Hardy again” “would hire again thanks to smooth move” “Can't say enough good things about the move” “would not choose to use his company” “would not hire again” “would look no further for a piano mover” |
Professionalism “Are professional & courteous” “gentlemen were very professional and polite” “they are incredibly professional” “Very very professional” “team was unbelievably efficient” “unprofessional behavior during the quote process” “driver didn't help, no leadership or training” “team of professionals” “professional in moving the piano” “Demarcus and Daryl were extremely professional” |
Conflict Handling “no effort to rectify situation” “Mr. Hardy sent them to us wrapped and boxed” |
Precision & Care “very careful in transporting my equipment” “Very careful with items” “damaged 6 of 7 items” “careful with the piano and property” “wrapped the furniture and carefully placed each piece” “movers wrapped large items in protective wrapping” “took exceptional care to insure no damage” “only one small glass broke which I packed myself” |
Pros & Cons
- Employees go above and beyond.
- Very professional and courteous staff.
- Efficient and careful handling of items.
- Friendly and exceedingly professional team.
- Rare cases of disrespectful tone and poor communication.
- Some instances of high quotes leading to shock.
- Issues with lack of response and effort to rectify situations.
- Infrequent cases of damage to items.
Great Crew Members
| Mr. Hardy | Mr. Hardy was professional, polite, and careful |
| Charles, DeMarcus | Charles made a good first impression, DeMarcus led a great move |
| Demarcus, Daryl | both were very helpful throughout the process |
| Charles Hardy | Charles and his team were patient and efficient |
| Jay, Donte, Rob, Daryl | they were incredible and worked solidly for 11 hours |
About Two Men and a Truck
As the largest franchised moving company in America with over 350 locations worldwide, Two Men and a Truck is there for all your needs. It provides comprehensive services, offering local and long-distance moves, full and partial packing, and loading and unloading assistance to residential and commercial customers. Two Men and a Truck has a branch in Portsmouth, VA, serving Greater Norfolk, Chesapeake, Hampton Roads, and all surrounding areas. This local office has a team of fully licensed, insured, and trained movers to provide you with a safe, smooth transition. They also offer free in-home consultations so that they can understand your specific needs and create a custom plan for your move. All employees are drug tested and background checked for your protection. Boxes and packing supplies are available on-site for purchase and can be delivered upon request.
| Category | Rating | Why? |
|---|---|---|
| Quality | 8.18/10 | |
| Punctuality | 7.68/10 | |
| Affordability | 5.48/10 | |
| Communication | 7.1/10 | |
| Stick to Prices | 4.53/10 | |
| Speed | 8.09/10 | |
| Friendliness | 9.34/10 | |
| Will Hire Again | 7.54/10 | |
| Professionalism | 7.95/10 | |
| Conflict Handling | 2.48/10 | |
| Precision & Care | 7.34/10 |
Recent Customer Reviews Mention...
Quality “the movers had issues with moving a bed frame” “most unprofessional moving company ever worked with” “great work by movers” “Great experience with the moving service” “great experience far better than anticipated” “Two men and a Truck is a 10 out of 10 all-star company” “Amazing people made the service excellent” “shocked at EXTRA $1,000 FEE and horrible packers” “crew was very professional and polite” “everything was done professionally” |
Punctuality “the movers showed up on time” “they showed up on time” “on time, called ahead” “arrived on time” “crew was punctual” “got everything done ahead of time” “they were very prompt” “called back within 15 minutes” “right on time at the beginning of the 2-hour window” “very prompt service” |
Affordability “unreasonable $7000 for a tiny one bedroom move” “adjusted to actual pricing which was lower” “efficient and cost-effective since they are paid by the hour” “EXTRA $1,000 FEE charged unexpectedly” “their prices were very high” “paying $200/hr not affordable” “price is reasonable” “overcharged compared to another location” “It was a great value” “factor in the extra time to my budget” |
Communication “booking process was easy” “help with questions, great office team” “The office gave advice” “first phone contact was great” “Regional claims rep backtracked.” “great personal service provided” “customer service is excellent and very pleased” “extremely nice, helpful and thorough” “very rude and unprofessional communication” “call before arrival would be appreciated” |
Stick to Prices “adjusted to actual pricing which was lower” “charge decided at main office had to be paid” “they kept our money despite two weeks' notice” “weasel themselves out of responsibilities” “had to pay $500 overtime” “final cost was 4x the estimate” “Billing is straightforward and seamless, no tricks” “finished move nearly 2 hours under estimate” “agreed to come back free but charged” “price reduced after complaint but still doubled” |
Speed “the move was slower without a dolly” “were very quick” “worked fast and cohesively like a well-oiled moving machine” “took wayyyy too long padding and wrapping” “everything got done ahead of time” “got the job done in less time than estimated” “the movers were efficient” “completed the move within two hours” “slow and required our help to move things” “no wasted time” |
Friendliness “they were very pleasant” “Jay and James were very polite” “laughed and had a great time” “They were friendly” “Polite and hard working crew” “young men were very polite” “crew was polite and great to work with” “they were kind/considerate, and sociable” “the men who moved me were great” “very pleased with the service” |
Will Hire Again “unhappy they left the bed behind but used them before” “definitely would not hire again” “recommend this company and would hire again” “will call first next time” “would recommend their services” “would definitely hire them again” “Only company we would use” “DO NOT USE THIS COMPANY” “would definitely hire again” “worked hard and were considerate” |
Professionalism “should have handled bed situation better” “crew's gross negligence and incompetence” “Jay and James were professional” “great at what they do” “They were professional” “Crew was professional” “Very young men with little experience” “very professional behavior” “crew was very professional” “crew conducted themselves professionally” |
Conflict Handling “gave up on bed without proper problem solving” “didn't take responsibility or try to make things right” “Local manager was unwilling to be reasonable.” “offered insufficient discount, unwilling to fully rectify” “they kept our money without providing a service” “did not right the wrong of a broken bed” “offered $50.00 as a courtesy for damage” “they did not rectify the situation” “no effort to reach a fair resolution” “went above and beyond to help with rescheduling” |
Precision & Care “no respect for belongings, significant damage” “Jay and James were careful not to ding any corners” “care going in and out of my home” “moved everything without damaging my goods or the walls” “HORRIBLE packers” “exercised great care with the furniture” “Damaged several pieces of furniture.” “damaged furniture and hit the mailbox” “the movers were careful with items” “items were in tip top shape” |
Pros & Cons
- Booking process was easy
- Movers showed up on time
- Adjustments to actual pricing were lower
- Professional and careful with moving items
- Significant damage to belongings
- Rare incidents of bed assembly issues
- Occasional overcharge issues
- Some cases of unprofessional behavior noted
Customer Insights
Cost: $ 1900.00 from 3 reviews
Local Move Duration: 6.5 hours from 7 reviews
Great Crew Members
| Jay, James | Polite, careful, and professional actions |
| Ernest, Jonas | thank Ernest and Jonas for their good work |
| Haleigh, Ian, Travis | Haleigh was great from the first phone contact, Ian and Travis were hardworking and polite. |
| D'Angelo, Ivan, Cort, Pops, Travis | worked super hard and were considerate |
| Ja,Tee,Ivan | crew was very professional, polite, and efficient |
About Dedicated Van Lines
Based in Virginia Beach, Dedicated Van Lines is a moving company and moving broker that provides both local and long-distance relocation services in all 50 states. Whether you're moving locally or across the country, this company has partners and agents in every state, so you can rest assured that your belongings are safe, no matter how far they have to travel. Dedicated Van Lines also offers packing services and supplies, commercial moving services, and storage solutions. This company's private, climate-controlled warehouses are suitable for both personal and commercial storage and are available on a short- and long-term basis.
| Category | Rating | Why? |
|---|---|---|
| Quality | 6.1/10 | |
| Punctuality | 5.12/10 | |
| Affordability | 4.53/10 | |
| Communication | 4.66/10 | |
| Stick to Prices | 1.75/10 | |
| Speed | 7.19/10 | |
| Friendliness | 6.84/10 | |
| Will Hire Again | 5.7/10 | |
| Professionalism | 5.31/10 | |
| Conflict Handling | 1.47/10 | |
| Precision & Care | 5.12/10 |
Recent Customer Reviews Mention...
Quality “good experience with the moving service” “best moving experience I've ever had” “great customer service made me feel comfortable” “literally terrible service” “Horrible experience with the movers.” “worst moving experience of my life” “service was not satisfactory” “honest explanation of the entire process made me appreciate their service” “the team was professional and efficient” “charged me almost $3000 more and poor service” |
Punctuality “were ~2 weeks late” “they were late with no prior notice” “Move included an unanticipated overnight stay” “they arrived late for the pickup” “they didn't show up for our scheduled move” “items delivered on time” “showed up late with no communication” “Arrived 3 hours late” “came on time” “showed up on time” |
Affordability “doubled the cost of my move” “received a significant initial discount” “charged almost $3000 more than quoted” “Cost was 3x the estimated amount” “quoted a fraction of actual cost” “tried to charge me more” “estimate increased from $2,700 to $8,000” “their prices were always a lot lower than other companies” “out to steal your money” “charged extra fees last minute” |
Communication “easy to get in contact with throughout the process” “Eric was sweet and accommodating over the phone” “hardly reply to my emails after the move.” “disconnected phones when called for updates” “Erik was kind and upbeat every time we spoke” “constant calls for support with vague answers” “Mike was always available and very helpful” “coordinator gave wrong payment info, unresponsive” “Erik never responded to my calls and messages” “Rep Ryan stopped responding after promising a review” |
Stick to Prices “did not stick to quoted prices” “discounted amount was unjustly reduced” “charged for items told would be free, demanded cash or money order” “charged extra for additional stairs despite the estimate” “Cost 3x the estimate, not sticking to quoted prices” “did not stick to quoted price” “tried to charge me more” “given the run around on full value replacement” “charged me twice the quote” “estimated cubic footage was overstated, leading to extra charges” |
Speed “move was incredibly slow and highly problematic” “the packers being quick” “Move took 2x estimated time” “worked quickly to get things packed ” “quick and efficient work” “moved and unloaded everything fast” “move me quickly without any issues” “they are very fast” “very efficient” “took longer than it should to get updates” |
Friendliness “Eric made me feel super comfortable” “not professional movers, random local helpers.” “Erik was really pleasant to work with” “they are friendly” “customer service is really friendly and helpful” “ashamed of themselves” “crew not helpful or supportive” “friendly” “very well mannered” “Never have we been talked to and treated like this” |
Will Hire Again “recommend this company and would hire again” “would hire again” “would hire again” “I highly recommend this company” “would not hire again” “would not hire again due to this experience.” “would not hire again” “would not use this service again” “definitely would use them again” “highly recommend them and would hire again” |
Professionalism “very unprofessional and completely incompetent” “crew was not professional at all.” “lacked professionalism entirely” “crew actions and company policies were unprofessional” “the team was professional” “lack of professionalism once he found out” “used an Enterprise rental truck, not professional” “unprofessional in handling move and communication” “crew were professional” “Very professional” |
Conflict Handling “took 6 months to respond to property damage claims” “did not compensate for lost bike.” “did not take responsibility for their mistakes” “Erik never responded about the issues” “No resolution after reaching out multiple times” “no follow up or call from dispatch” “have not refunded our deposit as promised” “no response to calls and emails about damages” “no effort mentioned to rectify overcharging issues” “no claim process provided” |
Precision & Care “Lost my bike during the move.” “destroyed and/or didn't bring my belongings” “handled all of my belongings with great care” “broken glass, broken bookshelf, boxes damaged” “they ripped out a good portion of the living room wall” “they broke many of my furniture” “furniture was damaged” “furniture and items damaged” “Arrived with small truck, left heaviest items” “very gentle with all of our belongings” |
Pros & Cons
- Furniture had scratches, dents, crushed edges
- Difficulty in reaching company after deposit
- Late arrival on pick-up day
- No professionalism, lacked necessary paperwork
- Experience similar to one-star reviews
- No empathy or resolution offered for damages
- Packing and loading split into two days, delaying process
- Over 10 pages of itemized damages and lost items
Customer Insights
Cost: $ 3123.00 from 7 reviews
Great Crew Members
| Erik Carver | making sure everything was all taken care of and easy |
| Erik Carver | made it happen for my family, thank you |
| Eric Carver | so helpful in organizing the move |
| Eric | Eric gave great customer service and made me comfortable |
| Mike | Mike was great and made the process easy |
How do we review a moving company?
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Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
Overall quality of the service provided on moving day.
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
Why Hire The Moving Company Ltd.
You should hire The Moving Company Ltd. for a move if you value a stress-free, professional, and efficient moving experience. Customers have praised the company for their hardworking and professional team, who are prompt and take great care of your belongings during the move. The Moving Company Ltd. is also highly flexible and responsive, making sure to work around your schedule and accommodate any changes or concerns. Their services are also affordably priced, making them a great option for those looking for quality moving services at a reasonable cost. With numerous positive reviews and satisfied customers, The Moving Company Ltd. is a trustworthy and reliable choice for your next move.
View Full Profile >>Why Hire The Moving Company Ltd.
You should hire The Moving Company Ltd. for a move if you value a stress-free, professional, and efficient moving experience. Customers have praised the company for their hardworking and professional team, who are prompt and take great care of your belongings during the move. The Moving Company Ltd. is also highly flexible and responsive, making sure to work around your schedule and accommodate any changes or concerns. Their services are also affordably priced, making them a great option for those looking for quality moving services at a reasonable cost. With numerous positive reviews and satisfied customers, The Moving Company Ltd. is a trustworthy and reliable choice for your next move.
View Full Profile >>Why Hire Hardy Moving & Storage
You should hire Hardy Moving & Storage for a move if you value professionalism, efficiency and excellent customer service. The team at Hardy has been praised for going above and beyond, being polite and cordial, and handling items with utmost care. They also have the right equipment ensuring safe transport of your belongings. They have proven to be reliable in handling complex and long-distance moves across locations, as well as commercial jobs. Mr. Hardy has been commended for his promptness, business integrity and providing great value for the service you receive.
View Full Profile >>Why Hire The Moving Company Ltd.
You should hire The Moving Company Ltd. for a move if you value a stress-free, professional, and efficient moving experience. Customers have praised the company for their hardworking and professional team, who are prompt and take great care of your belongings during the move. The Moving Company Ltd. is also highly flexible and responsive, making sure to work around your schedule and accommodate any changes or concerns. Their services are also affordably priced, making them a great option for those looking for quality moving services at a reasonable cost. With numerous positive reviews and satisfied customers, The Moving Company Ltd. is a trustworthy and reliable choice for your next move.
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