A family-owned and operated business since 1964, Troy Humphrey Moving & Storage is a premier provider of quality worldwide transportation services. This Jacksonville-based company serves residential, commercial, and military customers with moves across North Carolina and throughout the United States. Even though the moving industry is competitive, Troy Humphrey has repeatedly proven that it can provide customers with honesty and fairness while maintaining professionalism. Its movers are among the best in town. They will go above and beyond to take the stress out of your move. Needing to make a move in Jacksonville, NC? Check out these movers in Jacksonville, NC for your comparison. Troy Humphrey also offers secure storage at its government-approved facility and labor-only truck loading and unloading. Plus, it has all the necessary packing materials to get your belongings safely to their destination. This company is proud to be a member of the North Carolina Movers Association.
Troy Humphrey Moving & Storage
About Troy Humphrey Moving & Storage
Additional Cities Served: New Bern, Leland, Kinston, Havelock, Morehead City, Oak IslandShow More >
Moving Services
- Local and LongDistance Moving
- Loading & Unloading of Rental Trucks
- Packing Material Sales
- Household Storage
- Climate Controlled Trucks
- PickUp & Delivery Rentals
- Vehicle Storage
- Short Term Storage
- Long Term Storage
- Special Handling Services (Pianos, antiques, etc.)
Authorized
for Interstate Moves
Last Checked: 09/11/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Troy Humphrey Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
generally appears to provide exceptional, professional, and efficient moving services, though there are isolated reports of dissatisfaction concerning professionalism and care for items.
Recent Reviews Mention...
“their work is phenomenal and totally pleased every time”
“exceptional service from the beginning to the end”
“gave 0 stars, very unhappy”
2. Punctuality
Nationwide Average: 8.07/10
demonstrates a high level of reliability and agility in accommodating various timelines, including last-minute requests, though there had been an isolated incidence of a move taking longer than expected.
Recent Reviews Mention...
“returned back quickly after payment issue”
“came quick for a last minute call”
“worked out a schedule that fit our timeline”
3. Affordability
Nationwide Average: 7.69/10
is highly praised for its reasonable pricing, including offering discounts and very fair charges, despite a single note of the service being expensive.
Recent Reviews Mention...
“reasonably priced”
“affordable price for the hard work”
“pricing was reasonable”
4. Communication
Nationwide Average: 7.53/10
primarily receives positive feedback for their responsiveness and professionalism, though a few customers have had issues with unfriendliness, miscommunication, and delay in responses.
Recent Reviews Mention...
“they are unfriendly and unprofessional”
“very kind and fast service”
“very responsive”
5. Stick to Prices
Nationwide Average: 5.99/10
generally fails to meet their quotations, often resulting in unexpected charges and discrepancies.
Recent Reviews Mention...
“items never received a high value tag as promised”
“didn't stick to the quoted price”
“no indication of changing prices after scheduling”
Customer Insights
Local Move Duration: 4.5 hours from 4 reviews
Great Crew Members
| James, Donald | had the best crew and left a lasting impression |
| Christy, Danny, Melvin, Zeke | made the move extremely easy and were professional |
| Troy Humphrey | deserved praise for making move least stressful |
| Johnny, Robbie, Daniel, Zahkier | Amazing, very thorough, and gentle with our items |
| Troy, Humphrey | They made the experience phenomenal |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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