Troy Humphrey Moving & Storage

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based on 369+ data points
Circle Info

About Troy Humphrey Moving & Storage

A family-owned and operated business since 1964, Troy Humphrey Moving & Storage is a premier provider of quality worldwide transportation services. This Jacksonville-based company serves residential, commercial, and military customers with moves across North Carolina and throughout the United States. Even though the moving industry is competitive, Troy Humphrey has repeatedly proven that it can provide customers with honesty and fairness while maintaining professionalism. Its movers are among the best in town. They will go above and beyond to take the stress out of your move. Needing to make a move in Jacksonville, NC? Check out these movers in Jacksonville, NC for your comparison. Troy Humphrey also offers secure storage at its government-approved facility and labor-only truck loading and unloading. Plus, it has all the necessary packing materials to get your belongings safely to their destination. This company is proud to be a member of the North Carolina Movers Association.

Moving Services

  • Local and LongDistance Moving
  • Loading & Unloading of Rental Trucks
  • Packing Material Sales
  • Household Storage
  • Climate Controlled Trucks
  • PickUp & Delivery Rentals
  • Vehicle Storage
  • Short Term Storage
  • Long Term Storage
  • Special Handling Services (Pianos, antiques, etc.)
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 12/05/24

USDOT

90823

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

Awards

Top 10 Movers in Jacksonville, NC 2023 award
Top 10 Movers in Jacksonville, NC 2022 award
Top 10 Movers in Jacksonville, NC 2021 award

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Summarized Review of Troy Humphrey Moving & Storage

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

8.01/10

Nationwide Average: 8.44/10

Comment Dots

Troy Humphrey Moving & Storage generally appears to provide exceptional, professional, and efficient moving services, though there are isolated reports of dissatisfaction concerning professionalism and care for items.

Reviews Mention icon

Recent Reviews Mention...

their work is phenomenal and totally pleased every time

exceptional service from the beginning to the end

gave 0 stars, very unhappy

2. Punctuality

8.07/10

Nationwide Average: 8.07/10

Comment Dots

Troy Humphrey Moving & Storage demonstrates a high level of reliability and agility in accommodating various timelines, including last-minute requests, though there had been an isolated incidence of a move taking longer than expected.

Reviews Mention icon

Recent Reviews Mention...

returned back quickly after payment issue

came quick for a last minute call

worked out a schedule that fit our timeline

3. Affordability

8.29/10

Nationwide Average: 7.69/10

Comment Dots

Troy Humphrey Moving & Storage is highly praised for its reasonable pricing, including offering discounts and very fair charges, despite a single note of the service being expensive.

Reviews Mention icon

Recent Reviews Mention...

reasonably priced

affordable price for the hard work

pricing was reasonable

4. Communication

7.03/10

Nationwide Average: 7.53/10

Comment Dots

Troy Humphrey Moving & Storage primarily receives positive feedback for their responsiveness and professionalism, though a few customers have had issues with unfriendliness, miscommunication, and delay in responses.

Reviews Mention icon

Recent Reviews Mention...

they are unfriendly and unprofessional

very kind and fast service

very responsive

5. Stick to Prices

3.63/10

Nationwide Average: 5.99/10

Comment Dots

Troy Humphrey Moving & Storage generally fails to meet their quotations, often resulting in unexpected charges and discrepancies.

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Recent Reviews Mention...

items never received a high value tag as promised

didn't stick to the quoted price

no indication of changing prices after scheduling

Customer Insights icon

Customer Insights

Local Move Duration: 4.5 hours from 4 reviews

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Great Crew Members

James, Donaldhad the best crew and left a lasting impression
Christy, Danny, Melvin, Zekemade the move extremely easy and were professional
Troy Humphreydeserved praise for making move least stressful
Johnny, Robbie, Daniel, ZahkierAmazing, very thorough, and gentle with our items
Troy, HumphreyThey made the experience phenomenal
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Troy Humphrey Moving & Storage

Location
719 Bell Fork Rd, Jacksonville, NC, 28540
Phone
(910) 346-9839
Link
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