PODS Moving & Storage has been in business for nearly 25 years, providing flexible and convenient moving and storage solutions. The company serves customers in the United States, Canada, Australia, and the United Kingdom. They offer various container sizes, including 8-foot, 12-foot, and 16-foot options, which can be used for both moving and storage purposes in Greensboro, NC. PODS is recognized by Move.org as the best moving and storage container company of 2023. Their services include contactless container delivery, at-home storage, storage at a local PODS facility, and long-distance moving support. They also offer moving supplies, packing and loading assistance, and car shipping services.
PODS Moving & Storage
About PODS Moving & Storage
Additional Cities Served: High Point, Thomasville, Asheboro, Kernersville, Graham, ReidsvilleShow More >
Moving Services
- Local Moving Service
- LongDistance Moving Service
- Storage Services
- Onsite Storage Service
- Packing & Loading Assistance
- Moving Supplies Service
- Car Shipping Service
- Commercial Moving Service
- Commercial Storage Units Service
- Corporate Relocation Service
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
PODS Moving & Storage is predominantly criticized for its poor service, unethical practices, and negative customer experiences, despite a few positive reviews.
Recent Reviews Mention...
“Fantastic service”
“terrible experience with the company”
“horrible experience and still waiting for resolution”
2. Punctuality
Nationwide Average: 8.07/10
PODS Moving & Storage frequently fails to deliver on time or follow through with scheduled arrangements, although there are a few instances of them being commended for their timeliness and communication.
Recent Reviews Mention...
“they delivered the next weekend”
“failed to follow instructions and had to be called back by police”
“delivered and picked up as they said”
3. Affordability
Nationwide Average: 7.69/10
PODS Moving & Storage is predominantly viewed as overpriced for the level of service and work required by the customer, with only a few finding it moderately affordable or worth the cost.
Recent Reviews Mention...
“confused about pricing structure”
“somewhat affordable”
“feel overcharged for the service provided”
4. Communication
Nationwide Average: 7.53/10
PODS Moving & Storage faces significant criticism for poor customer service and inadequate communication, despite a few positive reviews about polite interactions and effective use of the chat feature.
Recent Reviews Mention...
“customer service was very bad”
“company is ignoring my complaint”
“poor customer service and lack of proper communication”
5. Stick to Prices
Nationwide Average: 5.99/10
PODS Moving & Storage consistently fails to adhere to their initial quotes, leading to numerous incidents of overcharging and altering fees without notice.
Recent Reviews Mention...
“make sure to check what you are charged if issues”
“did not adhere to service agreement”
“charged many times the same”
Customer Insights
Cost: $ 2024.00 from 11 reviews
Interstate Move Duration: 11 days from 5 reviews
Great Crew Members
Gregory | Thanks Gregory for your service |
Robert | Robert and his crew did an excellent job |
Drivers | Drivers were great |
Steve | Walked me through the process nicely |
Artemio Mata-Castillo | very polite and efficient |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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