1-800-PACK-RAT Moving and Storage is a company that offers convenient, secure, and affordable solutions for moving and storage. They provide all-steel, portable storage and moving containers, ensuring that customers' items are safe and secure. The company offers services for both long-distance and local moves, as well as on-site storage and warehouse storage solutions. Their containers are weatherproof and designed for ground-level loading, making packing and securing items stress-free. In addition to residential solutions, 1-800-PACK-RAT also provides business solutions for moving and storage needs. This firm, recognized for their focus on excellent customer service, has assisted thousands of customers with cross-country moves, storage for home renovations, and more. For more details about moving services in their area, visit the list of movers in Greensboro, NC.
1-800-PACK-RAT Moving and Storage
About 1-800-PACK-RAT Moving and Storage
Additional Cities Served: High Point, Kernersville, Reidsville, Elon, Archdale, SummerfieldShow More >
Moving Services
- LongDistance Moving Solutions
- Local Moving Solutions
- OnSite Storage Solutions
- Secure Warehouse Storage Solutions
- AllSteel Containers
- Business Solutions
- Moving Containers
- Storage Facility Locations
- Residential Solutions
- Business Solutions
Authorized
for Interstate Moves
Last Checked: 09/06/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of 1-800-PACK-RAT Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
1-800-PACK-RAT Moving and Storage has mixed reviews, encompassing experiences of exemplary service and exceptional satisfaction alongside numerous accounts of extreme dissatisfaction and significant service-related issues.
Recent Reviews Mention...
“exceptional service”
“Pack-Rat provided exceptional service”
“Pack-Rat provided an exemplary moving service”
2. Punctuality
Nationwide Average: 8.07/10
1-800-PACK-RAT Moving and Storage frequently faces criticisms for their handling of delivery schedules, including significant delays and poor communication, despite some customers reporting timely service.
Recent Reviews Mention...
“delivery was significantly delayed”
“rescheduled twice without a call to inform me”
“they rescheduled without asking”
3. Affordability
Nationwide Average: 7.69/10
1-800-PACK-RAT Moving and Storage receives mixed reviews with numerous customers praising its competitiveness and low pricing, while others criticize it for hidden fees and not justifying its cost.
Recent Reviews Mention...
“ordered for its price, implies affordability”
“not worth the money”
“Price matched and came in cheaper than the competition.”
4. Communication
Nationwide Average: 7.53/10
1-800-PACK-RAT Moving and Storage has significantly varied experiences, with numerous customers complaining about issues such as being on hold for long periods, lack of follow-up, and poor customer service, although a few reports suggest some encounters with communicative and helpful team members.
Recent Reviews Mention...
“team was communicative”
“had multiple issues with communication”
“no communication after issues arose”
5. Stick to Prices
Nationwide Average: 5.99/10
1-800-PACK-RAT Moving and Storage frequently fails to meet the quoted price, with numerous instances of unexpected and additional charges being reported.
Recent Reviews Mention...
“unexpected extra charge”
“Price matched and did not exceed the quoted price.”
“mentioned additional fees than quoted”
Customer Insights
Interstate Move Duration: 10 days from 3 reviews
Great Crew Members
George Greenfield | George provided exceptional customer service |
Caiden, Anita | quick to respond, on time, very helpful |
Luther | Luther took time to place it properly and level it |
Bobby | dropped off and picked up the unit, was very nice |
Jaida | responded frequently |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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