1-800-PACK-RAT Moving and Storage is a nationwide company providing convenient, secure, and affordable moving and storage solutions. Their all-steel, portable storage and moving containers ensure customers' items are safe and protected while offering top-notch customer service. Services include long-distance and local moving solutions, on-site storage solutions, secure warehouse storage, and business solutions for moving and storage needs. Their containers are built with ground-level loading and barn-style doors, making packing easier and more efficient for both residential and commercial customers. With a nationwide network of over 65 secure warehouse storage facilities, 1-800-PACK-RAT aims to make moving and storage simple for everyone. If you're interested in other moving services available in our area, you might want to check the list of other movers in Raleigh, NC.
1-800-PACK-RAT Moving and Storage
About 1-800-PACK-RAT Moving and Storage
Additional Cities Served: Garner, Clayton, Dunn, Oxford, Siler City, SelmaShow More >
Moving Services
- LongDistance Moving Solutions
- Local Moving Solutions
- OnSite Storage Solutions
- Secure Warehouse Storage Solutions
- Use of AllSteel Containers
- Business Solutions
- Professional Labor Services
- Packing Services
- Military Moving Services
- Moving and Storage Facilities
Authorized
for Interstate Moves
Last Checked: 09/06/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Have feedback for 1-800-PACK-RAT Moving and Storage?
Error. Please try again later.
Summarized Review of 1-800-PACK-RAT Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
appears to have a divisive reputation, with customers either praising their moving services and efficiency or expressing deep dissatisfaction and regret over poor service and experiences.
Recent Reviews Mention...
“Pack-Rat made my move a breeze”
“great work by movers”
“terrible service”
2. Punctuality
Nationwide Average: 8.07/10
has generally disappointed customers with frequent delays and missed appointments, although a few reports indicate timely service.
Recent Reviews Mention...
“wasted my whole day”
“was supposed to pick up two pods yesterday.”
“they were not on time and misinformed about arrival”
3. Affordability
Nationwide Average: 7.69/10
overwhelmingly experiences criticism for their high costs, unexpected charges, and perceived lack of value, though there are isolated mentions of fair pricing and deal satisfaction.
Recent Reviews Mention...
“I am being charged by the new owners.”
“Charged me thousands.”
“the service is too expensive”
4. Communication
Nationwide Average: 7.53/10
overwhelmingly receives criticism for poor customer service experiences, including issues like long waits, lack of follow-up, and difficulties in reaching support, although a few instances highlight satisfactory interactions.
Recent Reviews Mention...
“poor customer service experience”
“as bad as Comcast/Spectrum customer service”
“There is no way to contact people.”
5. Stick to Prices
Nationwide Average: 5.99/10
frequently underperforms, with numerous complaints about unexpected fees, failure to deliver services as paid for, and not adhering to initial price quotes.
Recent Reviews Mention...
“hasn't provided the service I paid for.”
“surprised by additional fees”
“Effectively stolen my possessions.”
Customer Insights
Cost: $ 2254.00 from 5 reviews
Interstate Move Duration: 10 days from 3 reviews
Great Crew Members
| Mark | Mark went above and beyond to set it at the easiest spot |
| Truck driver | only positive mention for being great |
| Christine J | provided order number, waiting for response |
| Marcy | explained process and provided spot-on estimate |
| Bruce Springstead | Bruce defines customer relationship management |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact 1-800-PACK-RAT Moving and Storage
Ready to start your move?
Is this your moving company?
Claim your company listing to get connected with customers, enhanced placement, and more!
Claim My Free Listing Now
Popular Moving Routes
