J.E. Ladd & Son Transfer is a local family business that provides professional moving services in Durham, Chapel Hill, and the Raleigh, NC area. It has been conducting hassle-free moves since 1882. It offers residential moving services, including packing and unpacking if desired. J.E. Ladd & Son also provides piano and antique moving, ensuring that your most prized possessions will remain undamaged during the process. It has also helped clients, including Duke University, with large-scale commercial moves. Regardless if you need antique, piano, or long-distance moving, you can rest assured that you will find a Ladd family member present at every job.
J.E. Ladd & Son Transfer
Ranked Top 3 Best Movers in Raleigh, NC
Exceptional
based on 775+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About J.E. Ladd & Son Transfer
Additional Cities Served: Durham, Cary, Chapel Hill, Apex, Burlington, Wake ForestShow More >
Moving Services
- Cheap moving services
- Local moving services
- Piano moving services
- Antique moving services
- Commercial moving services
- Packing services
- Storage services
Awards
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Summarized Review of J.E. Ladd & Son Transfer
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.65/10
Nationwide Average: 8.44/10
J.E. Ladd & Son Transfer is highly regarded by customers who express exceptional satisfaction with their professional, careful, and efficient moving services, although a couple of reviews suggest there's room for improvement.
Recent Reviews Mention...
“extremely satisfied with the service”
“great work by movers”
“incredibly professional, thorough, and careful with items”
2. Punctuality
9.23/10
Nationwide Average: 8.07/10
J.E. Ladd & Son Transfer consistently demonstrates on-time arrivals and prompt service, with customer feedback highlighting their reliable timeliness, despite a few instances of minor delays that were well-communicated.
Recent Reviews Mention...
“team showed up on time”
“they are always on time”
“Showed up on time”
3. Affordability
9.44/10
Nationwide Average: 7.69/10
J.E. Ladd & Son Transfer is consistently praised for their reasonable pricing, offering services that are often less than estimated or quoted prices, and considered a value-for-money choice by customers.
Recent Reviews Mention...
“price seemed quite reasonable”
“charged less than the estimate”
“worth every penny and more”
4. Communication
9.15/10
Nationwide Average: 7.53/10
J.E. Ladd & Son Transfer is highly commended for their responsiveness, detailed and transparent communication, and exceptional customer service, despite a few instances of delayed or lacking follow-up.
Recent Reviews Mention...
“were very responsive and provided help over the phone”
“always available to talk about concerns”
“appreciated how detail oriented the owner was”
5. Stick to Prices
8.99/10
Nationwide Average: 5.99/10
J.E. Ladd & Son Transfer consistently delivers accurate estimates, often charging less than quoted and demonstrating a strong commitment to honesty and transparency in pricing.
Recent Reviews Mention...
“charged me less than the estimate”
“provided an accurate estimate upfront”
“adjusted quote for less work than anticipated”
Customer Insights
Local Move Duration: 3 hours from 5 reviews
Great Crew Members
| Jay | Jay was beyond professional and very helpful |
| Jay | Jay was very friendly and professional |
| Jay, Steve, Tony | incredibly professional and efficient move |
| Jay,Tony,Steve | handled our belongings with precision and were true professionals |
| Jay Ladd, Rodney | have moved me at least three times, always great |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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