DeHaven's Moving & Storage

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based on 718+ data points
Circle Info

About DeHaven's Moving & Storage

DeHaven's Moving & Storage is a reputable moving company based in Durham, North Carolina, with over 60 years of experience. They offer a comprehensive range of services for both residential and commercial customers, including local, long-distance, and international moves. As an agent for northAmerican Van Lines, DeHaven's boasts a fleet of modern air-ride straight trucks and tractor-trailer units for smooth, secure transport of goods. The company also offers storage solutions and logistics services, making them an essential choice for anyone requiring services similar to the best movers in Greensboro, NC. Customers can expect tailored moving services, including full-service packing, unpacking, and debris removal, ensuring peace of mind during the moving process.

Moving Services

  • Residential Moving Services
  • Local Moving Services
  • LongDistance Moving Services
  • International Moving Services
  • Commercial Moving Services
  • FullService Packing and Unpacking Services
  • Furniture Pad Wrapping Service
  • Custom Crating Services
  • Vehicle Shipping Service
  • Storage Solutions Services
USDOT Interstate License
Circle Info

Not Authorized

for Interstate Moves

Last Checked: 09/10/24

USDOT

1337380

MC

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Summarized Review of DeHaven's Moving & Storage

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

7.62/10

Nationwide Average: 8.44/10

Comment Dots

generally receives negative feedback, with many customers reporting unsatisfactory experiences, although a few highlight positive aspects of their service.

Reviews Mention icon

Recent Reviews Mention...

they started work immediately and were professional

Dehavens did a wonderful job on our move.

Fantastic experience with quality service

2. Punctuality

7.12/10

Nationwide Average: 8.07/10

Comment Dots

consistently fails to meet promised delivery times, often not showing up as scheduled or providing updates, leading to widespread customer dissatisfaction.

Reviews Mention icon

Recent Reviews Mention...

showed up on time

showed up on move day right on time.

Team was timely

3. Affordability

7.09/10

Nationwide Average: 7.69/10

Comment Dots

showcases transparency in costs yet struggles with feedback suggesting high prices and negative experiences.

Reviews Mention icon

Recent Reviews Mention...

extremely expensive due to unnecessary charges.

accommodated request with no charge

price was competitive

4. Communication

6.31/10

Nationwide Average: 7.53/10

Comment Dots

generally struggles, with numerous clients expressing dissatisfaction due to poor responsiveness, delays without notice, and a lack of accountability, despite a few instances of positive interactions.

Reviews Mention icon

Recent Reviews Mention...

Tracey answered all questions I had promptly.

Efficient and accommodating communication

refused to refund when questioned.

5. Stick to Prices

4.72/10

Nationwide Average: 5.99/10

Comment Dots

generally fails to maintain consistency, often resulting in added charges not initially discussed, with the exception of a single instance where the cost matched the initial quote.

Reviews Mention icon

Recent Reviews Mention...

did not stick to the quoted price.

accommodated request with no charge

done ahead of our quoted time

Customer Insights icon

Customer Insights

Local Move Duration: 10 hours from 3 reviews

Interstate Move Duration: 10 days from 6 reviews

Great Crew Members icon

Great Crew Members

Tracey, GiovanniTracey answered all questions promptly. Giovanni ensured happiness.
DeHavenShould receive a commendation from DeHaven leadership
TracyTracy was a joy to work with
Robert, Tracey, KentRobert was very knowledgeable and helpful with packing. Tracey was always extremely helpful and friendly. Kent was very hardworking and professional.
Joseworked really hard and showed professionalism
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact DeHaven's Moving & Storage

Location
1701 N Pointe Dr, Durham, NC, 27705
Phone
(919) 220-5441
Link
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