For nearly 25 years, PODS Moving & Storage has been a renowned name in the moving and storage industry. The company enjoys a strong international presence with locations across Canada, Australia, the U.K. alongside their U.S. outlets spread across 46 states and six provinces. They specialize in crafting personalized moving and storage solutions, such as portable storage containers and conveniently flexible loading/unloading services. For customers looking for additional support, PODS extends access to a connection of trusted local labor providers in Concord, NC, packing supplies, and even car shipping services. With flexibility, control, and personalized service at their core, PODS delivers an comprehensive moving experience designed around unique customer needs.
PODS Moving & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About PODS Moving & Storage
Additional Cities Served: Huntersville, Kannapolis, Cornelius, Harrisburg, Davidson, MocksvilleShow More >
Moving Services
- Local Moving
- LongDistance Moving
- Packing & Loading Assistance
- Storage OnSite
- Moving Supplies
- Store at Our Facilities
- Car Shipping
- Commercial Moving
- Contents Protection
- Athome storage service
Awards
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
PODS Moving & Storage generally receives high praise for its service efficiency, professionalism, and customer satisfaction, despite some instances of customer grievances regarding service delivery and charges.
Recent Reviews Mention...
“move went according to plan”
“charged for undelivered service and took pod away”
“Great value for the service provided”
2. Punctuality
Nationwide Average: 8.07/10
PODS Moving & Storage generally receives high praise for being on time and respectful of schedules, though there are notable instances of delivery and pickup failures that significantly impact customer satisfaction.
Recent Reviews Mention...
“loaders, unloaders were very timely”
“they did not show up on the scheduled date”
“company failed to deliver on the scheduled date”
3. Affordability
Nationwide Average: 7.69/10
PODS Moving & Storage receives mixed reviews, with some customers finding it to offer great value and competitive pricing, while others criticize it for outrageous costs and unexpected charges.
Recent Reviews Mention...
“Great value for the service provided”
“pricing is competitive”
“Pods have outrageous pricing”
4. Communication
Nationwide Average: 7.53/10
PODS Moving & Storage experiences vary significantly, with many customers praising their responsiveness and clarity, while others report frustrations with professionalism, lack of responsiveness, and misinformation.
Recent Reviews Mention...
“email and text message updates as the move progressed”
“customer service protects drivers, not helpful”
“Great customer service from the beginning to the end”
5. Stick to Prices
Nationwide Average: 5.99/10
PODS Moving & Storage has mixed feedback, with some customers appreciating the exact upfront costs and others experiencing issues with overcharging and not fulfilling agreed-upon prices.
Recent Reviews Mention...
“price upfront was exact and no headaches”
“failed to fulfill the agreed contract”
“there is no mention of price change”
Customer Insights
Cost: $ 1595.00 from 4 reviews
Interstate Move Duration: 10 days from 4 reviews
Great Crew Members
| Tony | manager upheld driver's unprofessionalism |
| Pete Slavic | handled my final pick up very professionally and kindly |
| Pete | Pete dissolved all my anxieties |
| William Greene | was very considerate, took extra caution |
| Pete Slavick | He was very courteous and on time |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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