PODS Moving & Storage, also known as Portable On Demand Storage, is a pioneering company that revolutionized the moving and storage industry in 1998. Over the past 25 years, PODS has served more than 6 million customers, including 1.5 million long-distance moves. Internationally recognized, the company operates in the U.S., Canada, Australia, and the UK, with its services available in 46 U.S. states. PODS offers flexible and personalized moving solutions with built-in storage, adjustable scheduling, and the availability of multiple container sizes. Their services range from local to long-distance moving, on-site storage, packing and loading assistance, and even car shipping. For those looking for options in Charlotte, NC moving companies, they are renowned for their unique moving methods and their emphasis on customer convenience, control, and safety.
PODS Moving & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
Moving Services
- Local Moving
- LongDistance Moving
- Storage Services
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and Storage Supplies
- Packing and Loading Support
- Move In Services
- Safely Ship Your Vehicle
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
PODS Moving & Storage consistently fails to meet customer expectations, with numerous accounts of poor service, unethical practices, and unresolved issues overshadowing the few positive experiences.
Recent Reviews Mention...
“service was good overall”
“great work by movers”
“Pick up driver was awesome but overall experience poor”
2. Punctuality
Nationwide Average: 8.07/10
PODS Moving & Storage overwhelmingly disappoints with frequent delays, delivery issues, and poor scheduling, despite a few positive reports on timely communication and adherence to schedules.
Recent Reviews Mention...
“they did not follow instructions and left with the pod”
“Never received call or email, waited all day”
“PODS screwed up my drop-off date ”
3. Affordability
Nationwide Average: 7.69/10
PODS Moving & Storage is generally perceived as expensive and not cost-effective, with many customers feeling overcharged, though a few believe the service justifies the high cost.
Recent Reviews Mention...
“price was competitive”
“overcharged and price increased from quote ”
“costly”
4. Communication
Nationwide Average: 7.53/10
PODS Moving & Storage frequently struggles with customer service issues, including difficulties in contacting the company, poor responsiveness, and a general lack of effective communication, although there are a few instances of positive interactions.
Recent Reviews Mention...
“customer service protects the managers and drivers”
“excellent drop-off experience suggests good communication”
“Long hold times, poor communication about delivery issues”
5. Stick to Prices
Nationwide Average: 5.99/10
PODS Moving & Storage demonstrates a consistent failure to honor their initial quotes, often charging customers multiple times for the same service or overcharging without offering promised refunds.
Recent Reviews Mention...
“charged more than signed up for”
“Overcharged monthly for 7 months”
“quoted for smaller PODS then overcharged ”
Customer Insights
Cost: $ 1457.00 from 16 reviews
Interstate Move Duration: 10 days from 9 reviews
Great Crew Members
| Pete | Pete Slavick was super kind and helpful |
| Antywone Miller | amazing operating the machine, very friendly |
| Mario Johnson | great maneuvering for a narrow driveway |
| Morris Johnson | went above and beyond, very friendly |
| Mavis Johnson | very helpful and knowledgeable about POD |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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