Gentle Giant Moving Company was founded in 1980, and today has locations across the US, including one in North Carolina. Serving the entire Charlotte area, Gentle Giant provides both local and long-distance moves, in addition to a wide variety of specialty services. Among other services, Gentle Giant is notable for its crane moving service, its Top Box packing supplies brand, and its 100% Crew Guarantee. With a strong focus on customer service and technical training, Gentle Giant Moving Company has received positive reviews from many Charlotte, NC residents over the past 40 years.
Gentle Giant Moving Company
Ranked Top 3 Best Movers in Charlotte, NC
About Gentle Giant Moving Company
Additional Cities Served: High Point, Concord, Gastonia, Rock Hill, Huntersville, KannapolisShow More >
Moving Services
- Local Moving Services
- Long Distance Moving Services
- Commercial Moving Services
- Packing & Unpacking Services
- Moving Box Delivery
- Piano Moving Services
- White Glove Moving Services
- Craning & Specialty Moving Services
- Storage Facilities
- Hourly Moving Services
Awards
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Summarized Review of Gentle Giant Moving Company
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Gentle Giant Moving Company consistently receives high praise for their exceptional, professional, and stress-free moving experiences, with customers expressing satisfaction through accolades like "best move ever," "impeccable service," and commendations for their courteous, efficient, and knowledgeable crew.
Recent Reviews Mention...
“worked diligently and went above and beyond”
“The BEST experience x 2!”
“very pleased with the move”
2. Punctuality
Nationwide Average: 8.07/10
Gentle Giant Moving Company consistently demonstrates exceptional timeliness, with near-unanimous praise for their on-time arrivals and ability to efficiently accommodate tight schedules, despite a solitary report of a delayed crew.
Recent Reviews Mention...
“the movers arrive on time”
“crew arrived right on time as estimated”
“On time arrival”
3. Affordability
Nationwide Average: 7.69/10
Gentle Giant Moving Company generally receives praise for providing value for money, often completing moves under budget and being viewed as cost-effective, although a few customers found their pricing somewhat higher than competitors or had concerns with price transparency.
Recent Reviews Mention...
“move completed under the estimated budget”
“worth every penny implies affordability”
“very affordable”
4. Communication
Nationwide Average: 7.53/10
Gentle Giant Moving Company is highly regarded by customers for their responsiveness, clear and proactive interactions, and exceptional customer service throughout all stages of the moving process, with only a few isolated cases of dissatisfaction.
Recent Reviews Mention...
“She was great to work with”
“really did cater to our needs implies great communication”
“Excel in customer service and responsiveness”
5. Stick to Prices
Nationwide Average: 5.99/10
Gentle Giant Moving Company is highly praised for frequently coming in under budget and maintaining accuracy in their billing without any hidden or unexpected costs.
Recent Reviews Mention...
“managed the move under the estimated budget”
“price came in as estimated”
“Billing was spot on the original estimate”
Customer Insights
Local Move Duration: 4 hours from 5 reviews
Interstate Move Duration: 2 days from 4 reviews
Great Crew Members
Rachel, 2 gentlemen | Excellent with helping plan and estimate, polite and efficient handling of move. |
Christian Fleetwood, Matthew Teofrio | Were awesome to work with and great movers |
Talon, Richard, Joe, Thomas, Matthew | crew members were praised for professionalism and politeness |
Joe, Andy, Mike, Rytis, Houston, Paul | huge shout out to crew members |
Michael C.,Alen G.,Michael V. | Great job and excellent customer service |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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