1-800-PACK-RAT Moving and Storage provides customers a stress-free moving and storage experience. The company utilizes all-steel, weatherproof, portable moving and storage containers to ensure their customers' belongings are safe and secure. They offer long-distance and local moving solutions, equipping them to be one of the trusted Charlotte, NC movers. The company allows clients to pack at their own pace and leave the driving to them. Apart from moving services, they also provide both on-site storage and secure warehouse storage solutions across their nationwide network of over 65 locations. The company is known for their great customer service, aiming for maximum customer satisfaction and setting themselves apart from their competition. Unfortunately, information regarding the year of establishment, specific service area, and ownership details is not provided.
1-800-PACK-RAT Moving and Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About 1-800-PACK-RAT Moving and Storage
Additional Cities Served: Huntersville, Waxhaw, Tega Cay
Moving Services
- Local Moving Solutions
- LongDistance Moving Solutions
- Cross Country Moving Solutions
- OnSite Storage Solutions
- Secure Warehouse Storage Solutions
- AllSteel Containers
- Business Solutions
- Residential Solutions
- Military Moving
- Moving Containers
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 09/03/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of 1-800-PACK-RAT Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
1-800-PACK-RAT Moving and Storage appears to have a predominantly negative customer consensus with a few notable but limited positive experiences.
Recent Reviews Mention...
“great experience with them”
“belongings were essentially destroyed”
“damaged or destroyed over 15 items due to neglect”
2. Punctuality
Nationwide Average: 8.07/10
1-800-PACK-RAT Moving and Storage consistently fails to meet scheduled pickup and delivery times, often without notification to customers.
Recent Reviews Mention...
“they never called and rescheduled last minute”
“team was punctual”
“driver did not show up as expected”
3. Affordability
Nationwide Average: 7.69/10
1-800-PACK-RAT Moving and Storage generally offers competitive prices and occasional promotional discounts, though some customers have reported unexpected additional charges.
Recent Reviews Mention...
“Paid extra but felt the service provided was worth it”
“out over $3000 due to their mistake”
“very expensive due to inconvenience”
4. Communication
Nationwide Average: 7.53/10
1-800-PACK-RAT Moving and Storage generally struggles with clear and timely customer interactions, though there are rare instances of exceptional customer service.
Recent Reviews Mention...
“informative during the booking and scheduling process”
“they never called to notify about the drop-off”
“difficult to schedule pickup and get updates”
5. Stick to Prices
Nationwide Average: 5.99/10
1-800-PACK-RAT Moving and Storage often disappoints customers with unexpected charges and fees that exceed the initially agreed-upon amounts, despite a few instances of adhering to the original quotes.
Recent Reviews Mention...
“refunded unexpected surcharge after a complaint”
“continuously increase my payment”
“did not stick to the quoted prices.”
Customer Insights
Interstate Move Duration: 10 days from 5 reviews
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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