Ithaca College
Additional Cities Served: Trumansburg
Not Authorized
for Interstate Moves
Last Checked: 10/19/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Ithaca College
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Ithaca College demonstrates a predominantly high level of satisfaction among its clientele, with frequent commendations for great, reliable, and efficient service, although there are isolated reports of dissatisfaction regarding customer service and missing belongings.
Recent Reviews Mention...
“great service by movers”
“Great service by movers”
“Great and timely service”
2. Punctuality
Nationwide Average: 8.07/10
Ithaca College consistently demonstrates timely services, with the vast majority of feedback highlighting their prompt pick-ups and adherence to schedules, though there are isolated reports of delays.
Recent Reviews Mention...
“very on time”
“timely pickup”
“always willing to accommodate to your needs”
3. Affordability
Nationwide Average: 7.69/10
Ithaca College has mixed reviews ranging from being perceived as fairly priced and reasonable by some, to being criticized for overcharging and being unnecessarily expensive by others.
Recent Reviews Mention...
“pricing is very fair”
“just another unnecessarily expensive storage unit”
“price is reasonably good”
4. Communication
Nationwide Average: 7.53/10
Ithaca College displays a mix of experiences ranging from exceptional customer service and helpful information to significant challenges in getting responses and clear directions, reflecting a diverse but predominantly positive feedback.
Recent Reviews Mention...
“no human customer service except by phone”
“they hang up on you when asking questions”
“no sense of customer service”
5. Stick to Prices
Nationwide Average: 5.99/10
Ithaca College struggles significantly, with numerous complaints about unexpected fee increases, imposing hefty charges for various reasons, and not honoring discounts without extra effort from the customers.
Recent Reviews Mention...
“36% increase in pricing”
“threatened us with a huge charge”
“Charged for an item that was not mine initially.”
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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