Brown's Moving & Storage is a full-service moving company based in Syracuse, New York. They provide residential, office, and international moving services. Alongside this, they offer storage options for when clients' new homes are not yet ready. The company is committed to exceeding customers' expectations, aiming to remove as much stress as possible from the moving process. In addition to offering expert packing and unpacking, Brown's Moving & Storage also ensures personalized service through their Quality Labor Certification. This certification teaches standardized and safe packing techniques to provide fast and efficient movers in Syracuse, NY.
Browns Moving & Storage
Moving Services
- Residential Moving
- International Relocations
- Corporate Relocation Services
- Office and Industrial Relocations
- Electronics & HighValue Shipments
- Containerized Storage
- Expert Packing & Unpacking
- Local Warehouse Services
- Full Replacement Value Protection Available
- Training & Development
USDOT Interstate License
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
Authorized
for Interstate Moves
Last Checked: 09/10/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Browns Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
6.69/10
Nationwide Average: 8.44/10
appears to have a polarized reputation with numerous customers experiencing exceptional service marked by professionalism and efficiency, while a significant portion of clients report extreme dissatisfaction, including instances of missed deliveries and unprofessional conduct.
Recent Reviews Mention...
“hiring them was a mistake”
“very disappointed and never again”
“Super helpful - efficient and effective”
2. Punctuality
5.24/10
Nationwide Average: 8.07/10
has received mixed feedback, with a number of complaints about late or non-existent deliveries, counterbalanced by several instances of being commended for on-time arrivals and good communication about their scheduling.
Recent Reviews Mention...
“they delivered on the wrong day”
“delivery was ten days late”
“driver drove away without delivering”
3. Affordability
6.03/10
Nationwide Average: 7.69/10
receives mixed reviews, with some customers finding their prices reasonable and the best among competitors, while others feel misled by pricing discrepancies and charges different from initial quotes.
Recent Reviews Mention...
“reasonable price”
“best price out of four different companies”
“liars about price, charge you another”
4. Communication
4.96/10
Nationwide Average: 7.53/10
appears to have inconsistent experiences among customers, with reports of poor coordination and unresponsiveness contrasted by instances of proactive and effective communication.
Recent Reviews Mention...
“mixed messages and poor coordination”
“never responded to calls or texts”
“agent wouldn't answer the phone or schedule delivery”
5. Stick to Prices
5.63/10
Nationwide Average: 5.99/10
receives mixed feedback, with some customers experiencing adherence to the initial quotes and refunds for overestimation, while others report being charged more than the price originally quoted.
Recent Reviews Mention...
“had to pay the contracted rate for extra days”
“received a refund due to lighter load than estimated”
“say one price then charge another”
Great Crew Members
| Jeremy | was apologetic and communicative despite issues |
| Rick, Randy | Rick & Randy were the best crew members |
| John | John was very kind and professional |
| Devon | Devon was nice and stayed in contact |
| Joel Brown | great boss to work for |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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