Browns Moving & Storage

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based on 302+ data points
Circle Info

About Browns Moving & Storage

Brown's Moving & Storage is a full-service moving company based in Syracuse, New York. They provide residential, office, and international moving services. Alongside this, they offer storage options for when clients' new homes are not yet ready. The company is committed to exceeding customers' expectations, aiming to remove as much stress as possible from the moving process. In addition to offering expert packing and unpacking, Brown's Moving & Storage also ensures personalized service through their Quality Labor Certification. This certification teaches standardized and safe packing techniques to provide fast and efficient movers in Syracuse, NY.

Additional Cities Served: Utica, Ithaca, Cortland, Oswego, Geneva, FultonShow More >

Moving Services

  • Residential Moving
  • International Relocations
  • Corporate Relocation Services
  • Office and Industrial Relocations
  • Electronics & HighValue Shipments
  • Containerized Storage
  • Expert Packing & Unpacking
  • Local Warehouse Services
  • Full Replacement Value Protection Available
  • Training & Development
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 10/17/24

USDOT

54455

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Summarized Review of Browns Moving & Storage

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

6.68/10

Nationwide Average: 8.44/10

Comment Dots

Browns Moving & Storage appears to have a polarized reputation with numerous customers experiencing exceptional service marked by professionalism and efficiency, while a significant portion of clients report extreme dissatisfaction, including instances of missed deliveries and unprofessional conduct.

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Recent Reviews Mention...

hiring them was a mistake

very disappointed and never again

Super helpful - efficient and effective

2. Punctuality

5.23/10

Nationwide Average: 8.07/10

Comment Dots

Browns Moving & Storage has received mixed feedback, with a number of complaints about late or non-existent deliveries, counterbalanced by several instances of being commended for on-time arrivals and good communication about their scheduling.

Reviews Mention icon

Recent Reviews Mention...

they delivered on the wrong day

delivery was ten days late

driver drove away without delivering

3. Affordability

5.99/10

Nationwide Average: 7.69/10

Comment Dots

Browns Moving & Storage receives mixed reviews, with some customers finding their prices reasonable and the best among competitors, while others feel misled by pricing discrepancies and charges different from initial quotes.

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Recent Reviews Mention...

reasonable price

best price out of four different companies

liars about price, charge you another

4. Communication

4.95/10

Nationwide Average: 7.53/10

Comment Dots

Browns Moving & Storage appears to have inconsistent experiences among customers, with reports of poor coordination and unresponsiveness contrasted by instances of proactive and effective communication.

Reviews Mention icon

Recent Reviews Mention...

mixed messages and poor coordination

never responded to calls or texts

agent wouldn't answer the phone or schedule delivery

5. Stick to Prices

5.62/10

Nationwide Average: 5.99/10

Comment Dots

Browns Moving & Storage receives mixed feedback, with some customers experiencing adherence to the initial quotes and refunds for overestimation, while others report being charged more than the price originally quoted.

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Recent Reviews Mention...

had to pay the contracted rate for extra days

received a refund due to lighter load than estimated

say one price then charge another

Great Crew Members icon

Great Crew Members

Jeremywas apologetic and communicative despite issues
Rick, RandyRick & Randy were the best crew members
JohnJohn was very kind and professional
DevonDevon was nice and stayed in contact
Joel Browngreat boss to work for
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Browns Moving & Storage

Location
6950 Winchell Rd, Warners, NY, 13164
Phone
(315) 457-6144
Link
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