8 Best Movers Near Rome, NY
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When every moving company in Rome, NY claims they're the best, how do you really know? We analyzed 8 moving companies in Rome and more than 20,000 movers nationwide using our constantly updated ranking calculation to help you determine the best of the best.
Top Rated Moving Companies in Rome, NY
As of November 2024| Company Name | Rating  | Avg Cost | Hourly Minimum | Avg Move Duration | Contact |
|---|---|---|---|---|---|
| EJA Services | 9.02 | - | - | - | Contact |
| Reliable Movers | 8.87 | - | - | 2 hours | Contact |
| A+ Movers | 8.32 | - | - | - | Contact |
| U-Pack | 7.13 | - | - | - | Contact |
| Felice Moving & Storage | 7.02 | - | - | - | Contact |
| Low Cost Moving & Storage | 6.11 | - | - | - | Contact |
| Clinton Moving & Packaging, Inc. | 5.52 | - | - | - | Contact |
| PODS Moving & Storage | 4.67 | $1686 | - | - | Contact |
These are the top recommended movers based on our unbiased & regularly updated ranking algorithm (NOT paid promotions)
 | 13440, 9772 River Rd, Marcy, NY, 13403 |
 | License Info
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 | Residential moving, Office moving, Packing service See More |
| 107 Ashford Ct # 1801, Syracuse, NY, 13211 |
| License Info
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| Residential moving, local and long distance, Commercial factories and offices, Hot tubs, pianos, and gun safes See More |
| 2490 NY-49, Blossvale, NY, 13308 |
| License Info
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| Residential Moves, Corporate Relocation , Household & Apartment Moving See More |
based on 103+ data points
| 7020 Northern Blvd, East Syracuse, NY, 13057 |
| License Info
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| Long Distance Moving, Military Moves, Cross Country Moving See More |
based on 90+ data points
| 829 Erie Blvd W, Rome, NY, 13440 |
| License Info
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| Local moves, Intrastate moves, Packing services See More |
based on 78+ data points
| 4628 Circle Dr, Rome, NY, 13440 |
| Local moves, Packing services, Low cost storage options See More |
based on 134+ data points
| 232 Utica St, Clinton, NY, 13323 |
| License Info
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| Local moving , Long-distance moving , Cross-country moving See More |
based on 303+ data points
| 4490 Steelway Blvd S, Liverpool, NY, 13090 |
| Local Moving, Long-Distance Moving, Storage Services See More |
Our Reviews of the Best Movers in Rome
About EJA Services
EJA Services is a full-service moving company founded in 2003. Located in Oriskany, it serves Utica, Rome, and all the surrounding communities in Central NY. If you're looking for movers in Utica, NY, EJA Services is a company to consider. Their fully licensed and insured movers are trained to handle any type of residential or commercial project, including apartments, condominiums, townhouses, single-family homes, and offices. It can even help you with the transportation of a piano, an artwork, or a piece of furniture if you want it delivered safely to your doorstep. EJA Services also provides flexible storage solutions to meet all your needs, whether you’re looking to store your items for one month or an entire year. It can move your belongings across the state, across the country, or anywhere in the world with its advanced equipment and global network and resources.
Our 11-point Review
| Category | Rating | Why? |
|---|---|---|
| Quality | 9.47/10 | |
| Punctuality | 8.91/10 | |
| Affordability | 9.08/10 | |
| Communication | 8.77/10 | |
| Stick to Prices | 8.83/10 | |
| Speed | 9.6/10 | |
| Friendliness | 9.75/10 | |
| Will Hire Again | 9.39/10 | |
| Professionalism | 9.15/10 | |
| Conflict Handling | 7.07/10 | |
| Precision & Care | 9.18/10 |
Recent Customer Reviews Mention...
Quality “EJA is our go-to mover” “very happy with EJA Movers” “felt they went above and beyond with assistance” “Absolutely wonderful company” “they were wonderful” “great work by movers” “they are wonderful” “Prompt, Professional, Efficient” “very professional and fast” “Mario walked away leaving us hanging” |
Punctuality “They showed up but walked away immediately” “were prompt” “kept in touch and let know when to expect them” “arrived on time” “Kori and Rich were very professional and punctual” “On time” “they were on time” “on time” “they were able to send two people within 2 hours” “showed up on time” |
Affordability “reasonable in price” “The price was also extremely reasonable” “very reasonable company” “quote was very reasonable for a long distance move” “they had very fair prices” “Reasonably priced” “pricing was fantastic” “worth every penny” “price was less than estimated” “very reasonable pricing” |
Communication “customer service is always exceptional” “pleasant to talk to in person and over the phone” “very professional and so easy to work with” “patient with my constantly changing moving dates” “everyone kept in contact every step of the way” “Communication was great” “kind and personable communication” “pleasant, accommodating, and communicative” “excellent customer service” “easy to schedule and reschedule” |
Stick to Prices “gave a quote and were able to comeback” “confirmed the quote initially provided” “price was less than estimated” “exactly the stated cost with no hidden fees” “Price was exactly as estimated” “the quote given was exactly the amount charged” “pricing was straightforward” “accepted an amount less than the usual charge” |
Speed “job was done within an hour” “fast” “efficient” “swift with unloading/assembling” “packed up their trucks promptly” “they were fast” “guys were so quick and efficient” “piles of boxes taken out with precision and speed” “neat can’t say enough” “they were quick and efficient” |
Friendliness “both men were friendly” “They’re kind, understanding, helpful” “they were wonderful” “they were all friendly and polite” “Kyle and Charlie are super sweet and respectful” “They were all nice” “very friendly and accommodating” “so easy to work with” “workers were very friendly” “impressed and grateful for the team’s help” |
Will Hire Again “will be calling you again for a future project” “would hire again for our construction projects” “would highly recommend this company” “highly recommend this company and would definitely do business again” “would definitely hire again” “would definitely hire Chris, Kyle, and Kori Smith again” “they are wonderful” “would recommend them without reservations” “recommend EJA and would hire them” “3rd time doing business with EJA Moving” |
Professionalism “both men were professional” “they were wonderful” “professional and wouldn't let us help with anything” “described as professional” “very professional” “Mario walked away which is unprofessional” “extremely professional” “extremely professional” “always professional” “very professional from office to movers” |
Conflict Handling “did not hesitate to rectify the situation” “will do whatever it takes for client satisfaction” “Did not acknowledge fair review” “willing to bend over backwards to make sure I was happy” “went above and beyond to help” “did not rectify the damage” “owner went above and beyond the call of duty” “went above and beyond” “company offered to refund the 3% service charge” |
Precision & Care “respect and care for my property” “They walked away, indicating carelessness” “They wrap everything so nothing was scratched” “extreme care with all of our belongings” “all belongings were well taken care of” “treat your items with care” “very careful unloading everything” “they were very careful with my items” “Nothing was damaged or broken in transit” “treated each item with the utmost care” |
Pros & Cons
- Highly professional and organized
- Exceptional customer service
- Highly efficient and quick
- Reasonable and competitive pricing
- Occasional unprofessional behavior, like walking away
- Some cases of damage reported
- Instances of communication/administrative concerns
- Considered too expensive by some customers
Great Crew Members
| Eddie,Mike | Eddie and Mike especially are pleasant to talk to |
| Chris, Kyle, Kori Smith | they made our move much easier |
| Kyle, Charlie | amazing at what they do and very respectful |
| Eddy | Eddy and his guys are great |
| Eddie,Ward,Julie,Jamie,Tom | Eddie connected with the team, Ward did quote in difficult conditions, Julie answered many questions, Jamie and Tom communicated well |
About Reliable Movers
Reliable Movers is a family-owned and operated moving company located in Auburn and Syracuse, NY offering residential and commercial moving services since 1996. It specializes in New York to Florida moves every 2-3 weeks and can handle everything from single items to full household shipments. Reliable Movers is staffed by hand-picked trained professional movers who have been part of the moving company for the long term, some even working for over 12 years. It also offers a full relocation service including packing, unpacking, supplies, and even short-term and long-term storage in a climate-controlled environment. Reliable Movers is fully licensed and insured to handle local and long-distance moves.
Our 11-point Review
| Category | Rating | Why? |
|---|---|---|
| Quality | 9.28/10 | |
| Punctuality | 9.19/10 | |
| Affordability | 8.77/10 | |
| Communication | 8.76/10 | |
| Stick to Prices | 8.62/10 | |
| Speed | 9.78/10 | |
| Friendliness | 9.58/10 | |
| Will Hire Again | 9.26/10 | |
| Professionalism | 9.5/10 | |
| Conflict Handling | 5.32/10 | |
| Precision & Care | 9.47/10 |
Recent Customer Reviews Mention...
Quality “Great people to work with” “terrific help during the move” “great team and very efficient” “Moving is never fun but Reliable went above and beyond today” “team worked like a well-oiled machine” “very accurate with estimate and careful with everything” “great moving experience with Reliable Movers” “never had a better service” “Reliable Movers is the best company to move me” “couldn't have been more pleased with the service” |
Punctuality “were on time” “arrived right on time” “arrived twenty minutes early and checked in beforehand” “Professional, timely” “They came on time to my apartment” “they were on time” “Were on-time” “they were on time” “they met our date constraints” “called me the day before to estimate their arrival” |
Affordability “price for unloading was great, especially with stairs involved” “reasonable priced” “great price” “quote was competitive” “provided an estimate based on volume, not weight” “reasonable price” “fair pricing” “pricing was fair” “rates were very fair” “reasonably priced” |
Communication “answered all our questions” “Jen was available at any time for questions” “Jen was very sweet and accommodating” “quick to respond with accurate and fair quote” “Jen and Mike provided a binding estimate” “they were courteous in the interaction” “kept good communication throughout the move” “Jennifer was incredibly helpful on the phone” “Jen answered all my questions thoroughly.” “responsive and professional communication” |
Stick to Prices “very accurate with her estimate” “explain it, and send information to prepare you” “the cost was fixed” “price was exactly as stated” “guaranteed the exact price after in-person estimate” “No mention of changing prices after the quote.” “pricing was crystal clear” “true fixed estimate, no hidden fees” “Cancelling the move was a non-issue” “price details discussed in advance” |
Speed “moved entire house to two locations in less than 7 hours” “quick move” “made amazing time to NY” “got everything done in record time” “professional and fast” “made short work of a houseful” “unloaded it at my new place in less than 1.5 hours” “got everything done quickly” “loading and unloading completed in record time” “efficient move” |
Friendliness “polite, professional, respectful, and friendly” “they are great people” “gentlemen were terrific” “Jay, Alex, and Collin were polite” “Alex & John were wonderful” “helpful and friendly crew” “sweet and professional crew” “gentlemen were super nice and helpful” “Everyone was very kind” “Kevin and the crew were courteous” |
Will Hire Again “will call Reliable Movers for every move” “would hire Reliable Movers again” “will recommend Reliable to anyone in the future” “definitely recommend and would hire again” “would hire Reliable Movers again” “hanging on to Reliable's contact for future moves” “highly recommend and would hire again” “Highly recommend them” “would recommend them to anyone moving” “highly recommend them and will use them again” |
Professionalism “very professional” “gentlemen were professional” “were polite, professional and very hard working” “Jen, Alex & John made the experience wonderful” “helpful and courteous crew” “Jen and her crew were professional” “Professional team” “very professional” “were professional” “crew was professional and followed requests” |
Conflict Handling “arranged for furniture refinishing, despite issues” “went above and beyond during last minute change” “Cancelling the move was without issues” “Jen, the manager, poorly planned for drive time” “acknowledged the delay but overcharged” “addressed concerns without hesitation” “no willingness to right the damage done” |
Precision & Care “very careful with my stuff” “treated our belongings with great care” “so careful with everything” “took great care with all items and prevented damage” “careful and remembered where furniture was from” “careful with all my furniture” “handled with care” “take excellent care of your belongings” “Careful with larger furniture” “moved grand piano and appliances quickly” |
Pros & Cons
- Efficient and fast service.
- Professional and polite crew.
- Handled belongings with care.
- Competitive pricing and no hidden fees.
- Some cases of arriving hours late without updates.
- Instances of overcharging beyond quoted price.
- Reports of damaged furniture during moves.
- Rare occurrences of poor customer service.
Customer Insights
Local Move Duration: 2 hours from 11 reviews
Interstate Move Duration: 2 days from 3 reviews
Great Crew Members
| Kevin, Spencyr, John | polite, professional, respectful, and friendly |
| Jay, Alex, Collin | were polite, professional and very hard working |
| Jen, Alex, John | owner was accurate with her estimate, movers were wonderful |
| Jen | Jen was accommodating and professional |
| Jen, Mike, Kevin | Jen and Mike accurate estimate, Kevin courteous and professional |
About A+ Movers
A family-owned and operated business since 2002, A+ Movers provides superior moving services throughout New York State. It is fully licensed and insured to offer a wide range of services, including residential moves, corporate relocations, household and apartment moving, and packing materials, such as boxes, packing paper, tape, and bubble wrap. It also has storage units that will suit any need. The A+ Movers crew members are experts at disassembling and reassembling furniture, and they provide complete blanket wraps for fragile items to ensure their safety during transport. Because they always put their customers first, their rates are highly competitive. A+ Movers makes sure their moves are affordable while providing the highest quality of service. It is located in Blossvale, NY, minutes away from Rome.
Our 11-point Review
| Category | Rating | Why? |
|---|---|---|
| Quality | 8.95/10 | |
| Punctuality | 8.89/10 | |
| Affordability | 8.74/10 | |
| Communication | 6.45/10 | |
| Speed | 9.09/10 | |
| Friendliness | 9.17/10 | |
| Will Hire Again | 8.95/10 | |
| Professionalism | 8.9/10 | |
| Precision & Care | 9.06/10 |
Recent Customer Reviews Mention...
Quality “they are very professional and do a good job” “very patient and helpful above and beyond” “they were great to work with ” “exceptional service by movers” “A+ Movers helped me with a last-minute move” “they went above and beyond for us” “consistently great experiences with three moves” “Great service overall” “Awesome service and reliable” “highly recommend A+ Moving” |
Punctuality “they are prompt” “they were very punctual” “were punctual” “punctual and focused on job” “Always on time” “super courteous and respectful of our time” “arrived a few minutes early” “got right to work at the moment of arrival” “showed up a little early” |
Affordability “very reasonably priced” “rates were quite reasonable” “great value for your money” “best pricing” “very reasonably priced” “price was very fair” “very reasonably priced” “rates are super reasonable” “They were by far the lowest quote I received” “Awesome prices” |
Communication “completely ignored me and responded too late” “good communication with Ben on the phone” “owner very nice on phone and in person” |
Speed “extremely efficient” “efficient and quick in one trip” “they were efficient” “extremely quick and efficient” “they were quick” “super quick and efficient move” “extremely efficient and worked well in tandem” “fastest movers to keep costs low” “Work very quickly and efficiently” “move completed in three hours” |
Friendliness “very patient and helpful above and beyond” “Good crew and owner, very personable” “did great work” “very kind to deal with” “Great people and family owned business” “super courteous and respectful” “they are friendly” “very pleasant to work with” “went the extra mile to make my move a great experience” “polite guys” |
Will Hire Again “would hire again” “highly recommended” “Would highly recommend ” “would definitely recommend them and continue to use” “Would definitely hire again” “would use them again for sure” “highly recommend them and would hire again” “would recommend them to anyone and would contact them again” “went above and beyond for us” “would give zero if possible” |
Professionalism “they are very professional” “professional hard workers” “were punctual, professional” “very professional and taking minimal breaks” “Above and beyond guys” “worked efficiently and professionally” “professional and hard working crew despite heat” “experienced professionalism” “Professional crew” “professionally rebuilt items and placed them correctly” |
Conflict Handling “went above and beyond for us” |
Precision & Care “helpful above and beyond implies careful handling” “Took care with all items” “moved all of my belongs with great care” “were very careful with our belongings” “very careful with our furniture” “protected furniture” “they were careful” “careful with belongings” “meticulously protected everything from damage” “extremely careful with items” |
Pros & Cons
- Professional and hard-working crew
- Reasonably priced services
- Punctual, with multiple mentions of arriving early or on time
- Consistent high praise for going above and beyond in service
- Some cases of being ignored and responded too late
- Infrequent reports of indifference to customer needs
Great Crew Members
| Ben | Thank you Ben |
| Ben,Jay | made the moving process easy |
| Owner, crew | awesome job and efficiency |
| Ben | Thanks Ben for great work |
| Ben | deserved praise for being extremely efficient |
About U-Pack
U-Pack is a national moving company with a location in East Syracuse, NY where it extends its services to the local area and the students and graduates of the seven colleges in Syracuse. Covering a niche in the moving and relocation industry in Syracuse, NY, U-Pack East Syracuse provides its signature ReloCube and other container services for your moving convenience. Instead of the traditional full-service moves, it provides affordable and convenient mobile storage solutions for you to pack and load on your own. U-Pack East Syracuse will then drive your container anywhere in the continental US, utilizing its nationwide network of service centers.
Our 11-point Review
| Category | Rating | Why? |
|---|---|---|
| Quality | 8.22/10 | |
| Punctuality | 6.35/10 | |
| Affordability | 8.11/10 | |
| Communication | 7.71/10 | |
| Speed | 7.12/10 | |
| Friendliness | 9.07/10 | |
| Will Hire Again | 7.99/10 | |
| Professionalism | 7.92/10 | |
| Conflict Handling | 3.08/10 |
Recent Customer Reviews Mention...
Quality “would definitely use U-Pack again” “Fast and efficient service” “Upack was a great way to relocate” “great work by movers” “They don't care about their customers” “could not be more pleased” “best moving experience so far” “had a great experience with U-pack” “Worst moving experience ever” “damaged almost every piece of furniture” |
Punctuality “They failed to deliver the moving containers on time” “had to change schedule twice to accommodate their timing” “Driver was right on time” “trailer sat in driveway until Monday” “Pods were delivered and picked up on time” “Pods were delivered and picked up on time” “delivery driver was on time” |
Affordability “ended up being cheaper as well” “Reasonable way to move” “affordable way to move” “found the service to be affordable” |
Communication “they were great from original call to delivery” “customer service is friendly and informative” “They didn't warn me about the broken forklift in advance” “drivers and dispatchers were very up front and helpful” “always able to get an answer, reps were very nice” “never received an update without calling myself” “Erica answered my questions completely and helpfully.” “they were very friendly and helpful” “still waiting on the PayPal email” “great communication” |
Stick to Prices “no hidden fees either” |
Speed “Fast service during move” “drop off was postponed multiple times” “Quick and efficient move” |
Friendliness “customer service and drivers are friendly” “they are friendly” “drivers were quick and friendly” “extremely nice and professional staff” “they were very friendly” “delivery driver was friendly” “drivers and dispatch personnel were great to deal with” “Driver for ABF was friendly and efficient” “delivery driver was friendly and helpful” “from the friendly gentleman to the guys in LA” |
Will Hire Again “would definitely use U-Pack again” “Would recommend and use again” “would hire again” “My moving plans were severely disrupted” “definitely use this service again” “best moving experience so far” “would use them again if I need to move long distance” “recommend finding a different company” “would not recommend anyone uses this service” “would absolutely recommend this company” |
Professionalism “service was professional” “Incompetence and lack of care for the customer” “absolutely professional” “staff were extremely nice and professional” “professionalism of crew as they handled large items well” “Very professional union driver” “drivers were very professional” “staff are professional” |
Conflict Handling “They couldn't even tell me when the repair would be completed” “no offer to fix this situation besides saying sorry” “very lenient with understanding changes” |
Precision & Care “several items were broken to pieces” “Everything arrived in perfect condition” |
Pros & Cons
- Fast and efficient service
- Professional and friendly customer service
- No hidden fees
- Affordable and reliable
- Failed to deliver the moving containers on time
- Lack of care for customers in some instances
- Items were damaged or broken during move
- Communication issues regarding updates and delays
About Felice Moving & Storage
Felice Moving & Storage is a Rome-based moving company with over 75 years of experience, partnering with Wheaton World Wide Moving to provide interstate and international relocation services. A commitment to a customer-first philosophy has guided Felice in offering extensive services such as residential and corporate moves, packing, crating, and storage services. For those in need of storage, Felice has over 100,000 square feet of warehousing at their Rome facility and 20,000 square feet at their Watertown facility, as well as self-storage units available for rent. Their professional staff is not just experienced, but vast in their knowledge of the moving industry, and they are dedicated to helping customers with their relocation needs in Utica, NY.
Our 11-point Review
| Category | Rating | Why? |
|---|---|---|
| Quality | 8.07/10 | |
| Affordability | 7.58/10 | |
| Communication | 7.06/10 | |
| Speed | 8.27/10 | |
| Friendliness | 7.93/10 | |
| Will Hire Again | 7.69/10 | |
| Professionalism | 7.32/10 | |
| Conflict Handling | 2.83/10 | |
| Precision & Care | 6.61/10 |
Recent Customer Reviews Mention...
Quality “everything was done so pleasingly” “they did a great job” “Amazing and so professional!” “Fantastic people” “make moving look easy” “Packed belongings with little to no padding.” “Efficient and helpful” “worst customer service” “great service” “trustworthy and dependable” |
Punctuality “Prompt scheduling” |
Affordability “very competitive prices” “the price was right” “average price” “low prices” |
Communication “very nice phone interaction” “great customer service, very helpful” “worst customer service” “easy to work with” “quick response to various changes” “fantastic movers” “have been trying to contact them since” |
Speed “Efficient and helpful” “Movers were efficient” “go the extra mile” |
Friendliness “staff was super courteous” “they are friendly” “Pleasure to deal with” “appear to be racist” “they are polite” “Movers were wonderful to work with” “fantastic movers” “they are friendly” “one of the movers was extremely rude” |
Will Hire Again “would definitely hire again” “would hire again” “recommend this company and would hire again” “would hire again” “Sad to think about rehiring due to unprofessional conduct.” “would hire again” “would give 6 stars if I could” “Efficient and helpful” “would not give them a penny in the future” “would definitely hire Felice Moving again” |
Professionalism “impressed with the professional job” “crew was so professional” “Conduct was unprofessional.” “They are professional and caring” “operate like 1945” “crew was professional and made my life much easier” “Professional in stacking belongings” “fantastic movers” “backed up the thief instead of helping” “crew conducted themselves professionally” |
Conflict Handling “did not make efforts to amend false damage claims” “doing minor fixes if something looks off” “did nothing to rectify the situation with the stolen ring” “did not address broken and chipped items” “all we want is what we paid them” |
Precision & Care “neat and careful packing” “Furniture was well cared for” “Ruined several items by improper packing.” “marked everything as damaged unnecessarily” “Your items, either stored or moving, are safe” “an engagement ring was stolen” “not a mark on the wall or the entertainment center” “lots of stuff broken and chipped” “Everything was packed perfectly” “making sure your items are placed properly” |
Pros & Cons
- Offers competitive prices
- Efficient and helpful service
- Responsive and accommodating staff
- Professional and courteous crew
- Incidents of unprofessional behavior
- Some cases of improper packing resulting in damage
- Occasionally marked items as damaged unnecessarily
- Infrequent but serious issues such as theft
About Low Cost Moving & Storage
Low Cost Moving & Storage is a trusted moving and storage company based in Rome, New York. With over 25 years of experience, they have been serving the community since 1987, specializing in local residential and commercial moves. Needing movers in Utica, NY? The family-owned business is bonded, licensed, and insured to handle all aspects of moving jobs, including packing services and low-cost storage options. Known for their reliable and honest service, the company owner personally handles 20% to 30% of the move, ensuring a seamless experience for their customers. Contact Low Cost Moving & Storage for your moving and storage needs within their service area.
Our 11-point Review
| Category | Rating | Why? |
|---|---|---|
| Quality | 7.51/10 | |
| Punctuality | 6.58/10 | |
| Affordability | 6.18/10 | |
| Stick to Prices | 3.27/10 | |
| Speed | 7.38/10 | |
| Friendliness | 9.03/10 | |
| Will Hire Again | 6.92/10 | |
| Professionalism | 7.21/10 | |
| Precision & Care | 4.23/10 |
Recent Customer Reviews Mention...
Quality “service was overall not good” “Best service in the area” “these movers provided an excellent experience” “always accommodating and very nice” “great work by movers” “nightmare experience with long distance move” “Quick and efficient” “great work by movers” “overcharged and lost items” “Made my move go much smoother than other companies” |
Punctuality “started late with fewer people than promised” “Arrived promptly” “right on time” |
Affordability “they moved me quick, reducing the cost” “his prices are fair too” “charged significantly more than the quoted price” “Too expensive.” “price was very reasonable” |
Communication “they responded to my quote request promptly” |
Stick to Prices “was charged $110 more than quoted” “did not stick to the quoted price” “overcharged for storage” “charged what he quoted me” “quoted one price then increased it” “they denied lost items” |
Speed “move was very slow” “the move was quick” “in and out within 30 mins” “slower than expected, took longer than quoted” “Quick and efficient” “did the job efficiently” “moved out and in a very short time” “did the job fast” |
Friendliness “Woody was very nice” “very nice” “very friendly, kind, efficient and helpful” “the guys are nice” “they were friendly and considerate” “they are friendly” “very cordial, friendly” “politeness to hard work” “was funny while doing it” |
Will Hire Again “highly recommended for qualified, professional staff” “went above and beyond my expectations” “used this moving business 3 times” “would hire again” “would not hire this company again” “recommend this company and would hire again” “lost items and overcharged” “would hire again” “would not hire again after phone experience” “What more would you want” |
Professionalism “professional staff” “very professional in their work” “professional team” “accused customer of selling own items” “unprofessional behavior by the owner” |
Conflict Handling “did not rectify loss of items” “they denied lost items” |
Precision & Care “items were smashed, ripped, and severely scratched” “many broken items and fragile boxes mishandled” “lost valuable items” “they put a tear in my leather sofa” |
Pros & Cons
- Professional and courteous staff
- Efficient and quick move
- Fair pricing
- Friendly and considerate team
- Risk of items being lost or damaged
- Charged more than quoted price
- Some cases of service starting later than scheduled
- Incidents of unprofessional behavior by the owner
About Clinton Moving & Packaging, Inc.
Clinton Moving & Packaging, Inc. is a locally based moving company operating in Central New York with over 30 years of experience. They provide a wide range of moving, storage, and packing services to accommodate the relocation needs of both individuals and businesses. Needing to tap into other movers in Utica, NY? Clinton Moving is connected to a network of trusted agents that ensures efficient and economical moves, whether it's to a nearby neighborhood or around the world. The company also offers a modern and spacious storage facility equipped with fire and theft protection to securely warehouse household goods, fine art, or equipment.
Our 11-point Review
| Category | Rating | Why? |
|---|---|---|
| Quality | 6.6/10 | |
| Punctuality | 6.09/10 | |
| Affordability | 5.93/10 | |
| Communication | 4.12/10 | |
| Stick to Prices | 3.83/10 | |
| Speed | 6.33/10 | |
| Friendliness | 7.46/10 | |
| Will Hire Again | 6.34/10 | |
| Professionalism | 7.35/10 | |
| Conflict Handling | 1.5/10 | |
| Precision & Care | 5.14/10 |
Recent Customer Reviews Mention...
Quality “awesome company” “awesome and very careful work” “they were helpful, reassuring and overall excellent” “great work by movers” “amazing experience” “Movers and dispatchers were extremely professional” “worst company ever” “very happy with the overall service” “they really stole from me” “always professional and fast” |
Punctuality “arrived on time” “arrived on time” “numerous delivery delays and reschedules” “Delivered 22 days late” “came 20 days late” |
Affordability “It was cheap compared to expectations” “I spent over $10,000 with them” “they are too expensive for me” “cost was very reasonable” |
Communication “Very timely in their response to phone calls and emails” “Good luck with filing a claim” “Dave literally started to argue with me” “Customer service gave us the run around” “miscommunication regarding delivery dates” “we not called back or compensated for the damage” “Won't return any calls or emails” “won't return calls” |
Stick to Prices “that is completely a lie” “total amount was close to quoted” “did not reimburse for damaged items despite insurance” |
Speed “did everything in a very timely manner” “same day pack, move, and unpack” “fast during moves” “nothing was reassembled, very stressful move” “Took 22 days to deliver, extremely slow” “came 20 days late” “rushed and dropped items due to understaffing” |
Friendliness “they were polite” “were helpful, reassuring and overall excellent” “they just treated me horribly” “Dave literally started to argue with me” “Very nice” “were friendly” “driver used intimidation and threats” “were kind and funny” “entire staff was wonderful to work with” “Efficient, polite, kind” |
Will Hire Again “highly recommend them” “would highly recommend” “will use you again if ever needed” “would never use another company other than this one” “would never recommend them” “would definitely hire again” “Enjoyed working with them” “do not recommend this moving company” “would happen to me” “highly recommend and would hire again” |
Professionalism “professional and efficient” “they were awesome and polite” “carefully and professionally packed all of my belongings” “no uniforms, not as advertised” “Extremely professional and helped with a stressful move” “treated me horribly” “always professional” “were professional” “as professional as it gets” “crew caused damage and exhibited poor conduct” |
Conflict Handling “they really stole from me” “did absolutely nothing when she contacted them” “Mr Jackson only did what legally required ” “not compensated at all for the damage” “hasn't made it right yet” “Won't return calls or emails to right wrongs” “did not reimburse for damaged items despite insurance” |
Precision & Care “very careful with our furniture” “carefully and professionally packed all of my belongings” “end table was dented and dresser damaged” “not one item even left with a scratch” “used real care with bulky and heavy items” “damaged and broke my motorcycle” “I am missing so much” “damaged many things” “took great care with our furniture” “damaged huge picture and chipped new furniture” |
Pros & Cons
- Professional and efficient
- Careful with furniture
- Polite and helpful staff
- Reasonable cost
- Rare cases of uniforms not as advertised
- Some cases of damaged or broken items
- Infrequent but severe customer service issues
- Occasional issues with miscommunication and delayed deliveries
Great Crew Members
| Justa,Glennie | professional, efficient, made the move stress free |
| Justa,Glenn | amazing care, speed, strength, and efficiency |
| Chad, Glenny, Justin | they packed and moved everything carefully and professionally |
| Clinton | deserved praise for professionalism and speed |
| John, Glenn | John and Glenn were outstanding |
About PODS Moving & Storage
Founded in 1998, PODS Moving & Storage is a distinguished player in the industry providing tailored moving and storage solutions to cater to customers' unique needs. Based in Syracuse, New York, their operative network spreads across 46 states and 6 provinces with over 245 Storage Center locations. Apart from their services of conducting local and long-distance moves, they also offer storage at the customers' location or at their own facilities. Additionally, they provide car shipping, moving supplies, and packing and loading assistance. This dedication to providing flexible and convenient solutions emphasizing customer needs, backed by a supportive team, sets them apart in the industry.For those also considering other Syracuse, NY moving services, it's crucial to research and choose a mover that best fits your specific requirements.
Our 11-point Review
| Category | Rating | Why? |
|---|---|---|
| Quality | 5.5/10 | |
| Punctuality | 5.41/10 | |
| Affordability | 5.47/10 | |
| Communication | 3.28/10 | |
| Stick to Prices | 2.83/10 | |
| Speed | 5.44/10 | |
| Friendliness | 7.26/10 | |
| Will Hire Again | 3.92/10 | |
| Professionalism | 5.64/10 | |
| Conflict Handling | 1.91/10 | |
| Precision & Care | 4.71/10 |
Recent Customer Reviews Mention...
Quality “move went smooth” “The PODS employees were the best part of my move” “service was very good” “wonderful service” “great company to work with” “had issues but initial steps were positive” “received excellent service” “the service met all my expectations” “Terrible experience with scheduling and delivery process.” “horrible experience and no delivery” |
Punctuality “delivered on time” “could not get my POD picked up for weeks” “everything on time” “showed up on time” “it was delivered and picked up on time” “kept rescheduling and not showing up on time” “delivered on time” “They don't deliver on time.” “service exactly when promised” “earliest available re-delivery date was over 2 months away” |
Affordability “they are twice the price compared to other options” “best overall price” “the pricing is very comparable competitive” “The cost is not terrible, but the process is troublesome.” “cheaper compared to uhaul” “They steal money which suggests they are not affordable.” “Took money from my account unauthorized” “it was a nice, affordable option” “overpriced storage fees” “took more payments than expected” |
Communication “repeated attempts to contact agent unsuccessful” “one representative was extremely helpful” “PODS failed to communicate delivery issues.” “from beginning phone call to final confirmation” “don't answer calls or return messages” “Had to call four times and spent 1.5 hours to get a quote.” “Customer service operators kept me on hold for long, were unhelpful.” “poor communication and customer service” “can't get a live person” “company is unorganized and unhelpful” |
Stick to Prices “charged for entire time and pickup fee” “cost what they said it would” “Bill changed multiple times” “Mismatch between expectations and PODS' limitations.” “Tried to charge extra for their mistake with the POD.” “had to pay extra $600, no fault admitted” “They steal money to try to cover their mistakes.” “had to pay for extra time due to their scheduling mistake” “unexpected additional fees” “Charged my account and did not refund as guaranteed.” |
Speed “took several weeks to schedule a pickup” “extremely slow process with no results” “really quick despite the downpour” “Very quick” “FAST & RELIABLE Service for Moving!” “second one took us 10 calls” “have to wait another week for removal” “Repeated delays in my POD's delivery.” |
Friendliness “They mitigated all of the stresses” “first person was friendly” “drivers were really friendly” “The driver was very rude at first.” “professional and courteous” “representatives were unkind” “team was pleasant” “Their people are rude” “go with the flow” “Courteous service implies friendliness” |
Will Hire Again “no effort to refund for the time they didn't respond” “worked out great” “would hire them again” “I cannot recommend my Driver and Pack-N-Load teams more” “would definitely use this service again” “would not hire PODS again due to the current issue.” “would not hire again after this experience” “would definitely recommend PODS services” “will never use them again” “Would prefer renting a U-haul and paying friends instead.” |
Professionalism “They were amazing” “unorganized and unhelpful service” “customer service gives excuses, suggesting unprofessionalism.” “Folks involved were very professional” “professional service” “refused to provide me with time to discuss” “professional behavior mentioned” “customer service was embarrassingly awful” “crew was professional and courteous” “Their people are rude” |
Conflict Handling “no effort to refund for the time they didn't respond” “Struggling to resolve issues caused by PODS.” “rude claim reps and denied claim” “struggling to get a response to appeal” “Did not rectify the issue with the POD placement.” “no attempt to right the situation” “apologized but still might charge extra” “customer service gives excuses instead of resolving issues.” “no assistance for the issues I faced” “did not follow up or resolve issues” |
Precision & Care “things moved not strapped down properly” “no damage to my stuff” “no damage after storing through hurricane” “all items shipped were in tip top shape” “driver damaged my driveway” “items broke when container was mistakenly moved” “POD was incorrectly placed twice indicating carelessness.” “driver damaged my driveway” “They steal money to cover their mistakes.” “Items had burn marks and burn holes.” |
Pros & Cons
- delivered on time
- no damage to belongings
- friendly drivers and representatives
- professional service from teams and PODS employees
- customer service unresponsive and unhelpful
- unexpected and additional charges
- issues with scheduling and delivery delays
- poor communication regarding service issues and resolutions
Customer Insights
Cost: $ 1686.00 from 7 reviews
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
List of all Rome Moving Companies Analyzed
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