Ken's Neat Moving & Storage

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based on 381+ data points
Circle Info

About Ken's Neat Moving & Storage

Based in Rochester, New York, Ken's Neat Moving & Storage has been delivering reliable and stress-free moving services since 1990. This team provides residential and commercial moving, labor-only moves, packing services, full-service storage, and the transportation of oversized or overweight items. Their services cater not only to local moves within a 100-mile radius but also to long-distance moves beyond. The company offers secure, climate-controlled, and containerized storage solutions at their warehouse for both short-term and long-term needs. Having over thirty years of experience in the moving industry, Ken's Neat Moving & Storage takes pride in its proven track record of damage-free moves and a high rate of repeat and referral business.

Moving Services

  • Cheap moving services
  • Local moving services
  • Longdistance moving services
  • Crosscountry moving services
  • International moving services
  • Small moving services
  • Piano moving services
  • Pool table moving services
  • Appliance moving services
  • Lastminute moving services
USDOT Interstate License
Circle Info

Not Authorized

for Interstate Moves

Last Checked: 10/18/24

USDOT

967151

MC

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Summarized Review of Ken's Neat Moving & Storage

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

8.12/10

Nationwide Average: 8.44/10

Comment Dots

Ken's Neat Moving & Storage generally garners high praise for their professionalism, efficiency, and ease of moving service, with numerous customers expressing their intention to do repeat business despite a few reporting negative experiences.

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Recent Reviews Mention...

made moving easy and will do business again

absolutely great experience

great work by movers

2. Punctuality

7.61/10

Nationwide Average: 8.07/10

Comment Dots

Ken's Neat Moving & Storage generally receives positive remarks for their timely arrivals and adherence to schedules, although there are a few instances of dissatisfaction regarding unexpected early arrivals or lateness.

Reviews Mention icon

Recent Reviews Mention...

movers were on time

they came late

finished in a timely manner

3. Affordability

7.52/10

Nationwide Average: 7.69/10

Comment Dots

Ken's Neat Moving & Storage generally receives appreciation for fair pricing and completing moves under budget, although there are some concerns about high costs for individuals with limited income and instances of being charged more than quoted.

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Recent Reviews Mention...

prices are fair

good price for the hard labor

charged me arms and legs

4. Communication

7.01/10

Nationwide Average: 7.53/10

Comment Dots

Ken's Neat Moving & Storage has received mixed sentiments, with a majority highlighting positive interactions and prompt responses, while a notable minority reports unreturned calls and dissatisfaction with issue resolution.

Reviews Mention icon

Recent Reviews Mention...

called to confirm, received callback

pleasant and even fun to interact with

grateful for how plans with Ken and crew went

5. Stick to Prices

7.97/10

Nationwide Average: 5.99/10

Comment Dots

Ken's Neat Moving & Storage generally receives high praise for often coming in under budget and delivering services at or below the estimated costs, although there are a few instances of billing discrepancies and unexpected charges.

Reviews Mention icon

Recent Reviews Mention...

cost below what was quoted

came in under estimate

got our move done under budget

Customer Insights icon

Customer Insights

Local Move Duration: 3 hours from 7 reviews

Great Crew Members icon

Great Crew Members

KenKen is wonderful and a pleasure to work with
Lolo, Mitch, Rich, Mattamazing during the move
Mitch, Lorenzocompassionate, caring, and efficient during the move
KenKen helped schedule the move last minute
Ronnie, Brentefficient teamwork and minimal lag time
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Ken's Neat Moving & Storage

Location
693 Portland Ave, Rochester, NY, 14621
Phone
(585) 325-6328
Link
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