Based in Rochester, New York, Ken's Neat Moving & Storage has been delivering reliable and stress-free moving services since 1990. This team provides residential and commercial moving, labor-only moves, packing services, full-service storage, and the transportation of oversized or overweight items. Their services cater not only to local moves within a 100-mile radius but also to long-distance moves beyond. The company offers secure, climate-controlled, and containerized storage solutions at their warehouse for both short-term and long-term needs. Having over thirty years of experience in the moving industry, Ken's Neat Moving & Storage takes pride in its proven track record of damage-free moves and a high rate of repeat and referral business.
Ken's Neat Moving & Storage
About Ken's Neat Moving & Storage
Additional Cities Served: Batavia, Geneva, Geneseo, East Rochester, Albion, WebsterShow More >
Moving Services
- Cheap moving services
- Local moving services
- Longdistance moving services
- Crosscountry moving services
- International moving services
- Small moving services
- Piano moving services
- Pool table moving services
- Appliance moving services
- Lastminute moving services
Not Authorized
for Interstate Moves
Last Checked: 09/11/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Ken's Neat Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
generally garners high praise for their professionalism, efficiency, and ease of moving service, with numerous customers expressing their intention to do repeat business despite a few reporting negative experiences.
Recent Reviews Mention...
“made moving easy and will do business again”
“absolutely great experience”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
generally receives positive remarks for their timely arrivals and adherence to schedules, although there are a few instances of dissatisfaction regarding unexpected early arrivals or lateness.
Recent Reviews Mention...
“movers were on time”
“they came late”
“finished in a timely manner”
3. Affordability
Nationwide Average: 7.69/10
generally receives appreciation for fair pricing and completing moves under budget, although there are some concerns about high costs for individuals with limited income and instances of being charged more than quoted.
Recent Reviews Mention...
“prices are fair”
“good price for the hard labor”
“they're reasonable on the pricing”
4. Communication
Nationwide Average: 7.53/10
has received mixed sentiments, with a majority highlighting positive interactions and prompt responses, while a notable minority reports unreturned calls and dissatisfaction with issue resolution.
Recent Reviews Mention...
“called to confirm, received callback”
“pleasant and even fun to interact with”
“Owner won’t answer my calls”
5. Stick to Prices
Nationwide Average: 5.99/10
generally receives high praise for often coming in under budget and delivering services at or below the estimated costs, although there are a few instances of billing discrepancies and unexpected charges.
Recent Reviews Mention...
“cost below what was quoted”
“came in under estimate”
“the move was completed under the estimated price”
Customer Insights
Local Move Duration: 3 hours from 7 reviews
Great Crew Members
| Ken | Ken is wonderful and a pleasure to work with |
| Lolo, Mitch, Rich, Matt | amazing during the move |
| Mitch, Lorenzo | compassionate, caring, and efficient during the move |
| Ken | Ken helped schedule the move last minute |
| Ronnie, Brent | efficient teamwork and minimal lag time |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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