When it comes to moving, no job is too demanding for Always Moving. Founded in Rochester in 2007, it has a relentless commitment to delivering the highest quality of service standards in every job. Specializing in home and office relocations, the family-owned and operated company has an experienced staff who have the skills, passion, and meticulousness to move even the heaviest and most fragile of items. No matter where you’re moving in New York, Always Moving finds the best solutions for your moving challenges. Prioritizing customers’ comfort and convenience, it also performs last-minute relocations and after-hours moves. For a comprehensive list of movers in Rochester, NY, check out our dedicated city page.
Always Moving
About Always Moving
Additional Cities Served: Batavia, Geneva, Canandaigua, Geneseo, East Rochester, AlbionShow More >
Moving Services
- Small moving services
- Large moving services
- Moving households
- Moving offices
- Moving apartments
- Moving pianos
- Moving antiques
Authorized
for Interstate Moves
Last Checked: 03/15/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Always Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Always Moving is widely regarded by customers as providing professional, efficient, and excellent moving services, with overwhelmingly positive experiences despite a few reports of dissatisfaction.
Recent Reviews Mention...
“experience with the company was absolutely amazing”
“great movers at a fair price”
“they moved very fast and professional”
2. Punctuality
Nationwide Average: 8.07/10
Always Moving generally maintains timely services and often arrives early, although there are notable instances of significant delays and poor communication regarding scheduling.
Recent Reviews Mention...
“they took a break during work hours due to rain”
“Moved us in a near blizzard”
“They were prompt”
3. Affordability
Nationwide Average: 7.69/10
Always Moving is generally perceived as offering fair, reasonable prices and better rates than their competition, with most customers finding their services to be a good value for the money.
Recent Reviews Mention...
“fair price”
“pricing was better than the competition”
“service felt overpriced especially with the incidents”
4. Communication
Nationwide Average: 7.53/10
Always Moving shows a stark contrast in customer experiences, with some praising their responsiveness and accommodation while others report serious issues with non-responsiveness, disregard for concerns, and poor communication practices.
Recent Reviews Mention...
“owner was so responsive and accommodating”
“they were non-responsive and dismissive to my concerns”
“Willing to communicate in bad weather”
5. Stick to Prices
Nationwide Average: 5.99/10
Always Moving has mixed reviews ranging from customers praising them for honesty and providing discounts to complaints about charging more than the original quotes.
Recent Reviews Mention...
“they charged me for a break they took”
“gave a discount for third guy not showing”
“quote was about $1000 lower than actual cost”
Customer Insights
Hourly Minimum: 0.25 hours from 3 reviews
Local Move Duration: 2 hours from 8 reviews
Great Crew Members
Curry, Mike, Joe | hard working and careful with our things |
Kurry | Kurry and his crew did great work |
Curry, Mike, Joe | worked so hard and were careful with our things |
Kenny, Kurry, Lavar | were very friendly and professional |
Kenny, Kurry, Lavar | were very friendly and carried out the move efficiently |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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