10 Best Movers Near Rensselaer, NY
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When every moving company in Rensselaer, NY claims they're the best, how do you really know? We analyzed 10 moving companies in Rensselaer and more than 20,000 movers nationwide using our constantly updated ranking calculation to help you determine the best of the best.
Top Rated Moving Companies in Rensselaer, NY
As of November 2024| Company Name | Rating  | Avg Cost | Hourly Minimum | Avg Move Duration | Contact |
|---|---|---|---|---|---|
| Lamanna Moving & Storage, LLC | 9.55 | - | - | 3 hours | Contact |
| Mabey's Moving and Storage, Inc. | 9.02 | - | - | 4 hours | Contact |
| Call Sheilah! | 8.99 | - | - | - | Contact |
| Don's Moving & Storage Inc | 8.94 | - | 3 hours | 5 hours | Contact |
| Capital Movers | 8.30 | - | - | 3.25 hours | Contact |
| Careful Brothers Moving | 8.25 | $1647 | - | 5 hours | Contact |
| Handy Hands Labor | 6.87 | - | - | - | Contact |
| Clark Moving & Storage Of Albany | 6.78 | - | - | - | Contact |
| Schaap Moving Systems | 6.57 | - | - | - | Contact |
| PODS Moving & Storage | 5.02 | $982 | - | - | Contact |
These are the top recommended movers based on our unbiased & regularly updated ranking algorithm (NOT paid promotions)
 | 559 Broadway, Albany, NY, 12204 |
 | License Info
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 | Residential moving services, Furniture moving, Packing and labeling See More |
| 515 3rd Avenue Extension, Rensselaer, NY, 12144 |
| License Info
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| Residential Moving, Commercial Moving, International Moving See More |
| North Adams, MA, 01247 |
| Move In + Move Out, Decluttering, Preparing your property for sale See More |
| 981 Broadway, Albany, NY, 12207 |
| License Info
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| Residential Move, Commercial Move, International Move See More |
| 23 Brickley Dr, Albany, NY, 12205 |
| License Info
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| Residential Moving, Commercial Moving, Office and Furniture Moving See More |
| 8 Dixon Dr, Troy, NY, 12180 |
| License Info
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| Residential Moving, Commercial Moving, Furniture Delivery See More |
based on 141+ data points
| 27 Brent St, Albany, NY, 12205 |
| Loading, Unloading, Loading ZIP Code See More |
based on 199+ data points
| 198 Morris Rd, Schenectady, NY, 12303 |
| License Info
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| Local and long distance residential moves, Commercial and office moves, International relocation See More |
based on 152+ data points
| 6 Brown Rd, Albany, NY, 12205 |
| License Info
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| Cheap moving services, Local moving services, Long-distance moving services See More |
based on 451+ data points
| 2 Van Buren Blvd Unit 21, Guilderland Center, NY, 12085 |
| Local Moving, Long-Distance Moving, Storage Services See More |
Our Reviews of the Best Movers in Rensselaer
About Lamanna Moving & Storage, LLC
When considering an Albany, NY mover, know that none can surpass Lamanna Moving & Storage, LLC in terms of expertise. With over 80 years of experience in the business, it has been there and done just about everything when it comes to relocating. For decades, Lamanna Moving & Storage, LLC has maintained its high standards of quality. It believes the secret of its success is offering excellent service at excellent prices. Since its beginning in 1928, it's always been a family-owned and operated moving company. These family values ensure personalized care throughout your move. Every move is supervised by the company’s owner to ensure smooth sailing for you and your family.
Our 11-point Review
| Category | Rating | Why? |
|---|---|---|
| Quality | 9.75/10 | |
| Punctuality | 9.82/10 | |
| Affordability | 9.7/10 | |
| Communication | 9.78/10 | |
| Stick to Prices | 8.33/10 | |
| Speed | 9.88/10 | |
| Friendliness | 9.9/10 | |
| Will Hire Again | 9.63/10 | |
| Professionalism | 9.83/10 | |
| Conflict Handling | 8.69/10 | |
| Precision & Care | 9.7/10 |
Recent Customer Reviews Mention...
Quality “Steve and the Lamanna crew were absolutely awesome” “could not be happier with our move” “great experience with the move” “Steve and his crew were exceptional” “did an outstanding job” “amazing job on my move” “Lamanna is simply the best” “Steve and his crew are amazing” “Steve and his crew were very professional and efficient” “exceptional service that I never leave reviews for” |
Punctuality “were on time” “they were timely” “prompt arrival and well-coordinated approach” “Showed up on time and called 30min before to confirm” “So professional, timely” “they came, they moved, it was done” “called to tell me they were on their way” “showed up with courtesy and humor” “They were very punctual” “Start and finish times were spot on” |
Affordability “came in under budget” “came in under budget” “Fair prices” “Competitive price implies affordability” “price was extremely reasonable” “pricing was very fair” “offer an awesome rate for the amount of movers and size of van” “the price was extremely fair” “great value” “Reasonably priced” |
Communication “The owner was attentive” “very communicative” “responsive and nice” “incredibly good customer service” “very responsive and informed at every step” “responsive” “communicated with professionalism and humor” “Steve is extremely easy to get a hold of” “answered immediately and personally” “incredibly responsive” |
Stick to Prices “the price was exactly what was quoted” “not informed about three-hour minimum” “came in under the estimated time” “Required the hours that were estimated” “cost was exactly as quoted” “no mention of price changes, benefit to company” “completed the job within the quoted amount of time” “The quote I was given was accurate” “gave me the rate quoted” “tried to charge more than the quote” |
Speed “efficient with both loading and unloading” “efficient” “move was finished in record time” “move completed in about 2 hours” “entire moving process completed in a short span of time” “get it done efficiently” “move was completed in 90 minutes” “moved quickly, yet carefully” “move was quicker than expected” “team was quick” |
Friendliness “so conscientious of making sure the dog didn't get out” “professional and personable” “they were friendly” “positive and supportive attitude” “Steve and his crew are amazing” “owner and his crew were polite” “everyone on the team was polite” “crew was super friendly” “they were friendly” “positive attitude” |
Will Hire Again “Would recommend to anyone and if we ever move again I will definitely use ” “would highly recommend to anyone” “wouldn't hesitate to call Steve again” “they will be our go-to movers in the future” “would not hesitate to use them again or recommend them” “highly recommend them and would hire again” “would hire again” “would use Lamanna again” “will be using them next time” “recommend them highly” |
Professionalism “took apart our beds and put them together very quickly” “professional and personable” “crew follow Steve's direction perfectly” “they were professional” “were professional” “strategic in moving and handled furniture beautifully” “very professional and efficient” “true professionals” “unbelievably professional conduct” “team was professional” |
Conflict Handling “will always go above and beyond” “actually repaired some furniture” “Went the extra mile, didn't give up on a challenging item.” “noticed and fixed a mattress support frame and a mirror” “fixed broken parts of furniture without prompt” “assisted with an issue with furniture with care” “fixed scratches on the table with the exact color” “did not get full value of our TV” “the argument was resolved amicably suggesting a willingness to right a wrong” “Steve made arrangements for payment issue” |
Precision & Care “extremely cautious and careful with all of our furniture” “were meticulous with securing valuables” “no damage to ANYTHING” “took great care of my furniture” “handled belongings with the utmost care” “strategic in moving and reassembly of furniture beautifully” “treated my second hand furniture like precious heirlooms” “handled every item with utmost care” “took great care not to damage any stuff” “Took great care of furniture, boxes, walls, floors, and stairs” |
Pros & Cons
- Extremely cautious and careful with all furniture
- Efficient with both loading and unloading
- Professional, personable, and punctual team
- Cost was exactly as quoted for many customers
- Not informed about three-hour minimum in some cases
- Rare cases of trying to charge more than the quote
- Occasional damage to items like furniture
- Infrequent reports of owner being verbally aggressive
Customer Insights
Local Move Duration: 3 hours from 13 reviews
Great Crew Members
| Steve, Jordy, CJ, Kwan, Jason | Steve and the Lamanna crew were absolutely awesome and made the experience a lot easier |
| Steve | Steve like a musical conductor, ensured no damage |
| Steve | Steve was professional and personable |
| Steve, CJ, Jordan, Jay | thoughtful, reasonable, hardworking, and good-humored |
| Steve | did an outstanding job |
About Mabey's Moving and Storage, Inc.
Mabey's Moving and Storage, Inc. is a massive one-stop solution for everything you'll ever need in moving and storage. It offers solutions for moving, self-storage, mobile storage, records, and truck services. Everything you need for moving and storage is available from its Rensselaer headquarters. Whether your move is local, long-distance or even international, you can rely on their service. As a proud Atlas Van Lines agent, it's connected to a national network of resources and experts. Though there is no size limitation for Mabey's Moving and Storage, Inc., it still excels at catering to local moving requirements in Albany, NY. This continues a long tradition of being a go-to resource for moving and storage services across New York state.
Our 11-point Review
| Category | Rating | Why? |
|---|---|---|
| Quality | 9.55/10 | |
| Punctuality | 9.58/10 | |
| Affordability | 8.68/10 | |
| Communication | 9.46/10 | |
| Stick to Prices | 6.98/10 | |
| Speed | 9.77/10 | |
| Friendliness | 9.88/10 | |
| Will Hire Again | 9.43/10 | |
| Professionalism | 9.64/10 | |
| Conflict Handling | 6.69/10 | |
| Precision & Care | 9.51/10 |
Recent Customer Reviews Mention...
Quality “very happy with service” “Everyone was thoughtful and easy to work with” “The men arrived on time and were careful with my things” “My goto movers” “Chuck's crew exceeded expectations” “overall great experience with the moving service” “excellent movers” “they were friendly and professional” “phenomenal service” “exceeded my expectations” |
Punctuality “movers were punctual” “The men arrived on time” “were on time” “they arrived on time” “guys who came to the house were prompt” “” “arrived on time” “They arrived on time” “were on time every day” “They were on time” |
Affordability “pricing was reasonable and fair” “best price of all movers researched” “Absolutely worth the price” “good value” “final bill was lower than anticipated” “price was amazing” “Total due came in less than the estimate” “The final cost was less than renting a U-Haul.” “service fee was within my price range” “Rented unit was priced fairly” |
Communication “they did not communicate clearly about charges” “Thoughtful communication from start to finish” “Completely focused on delivering exemplary service” “answered all my questions” “highly communicative” “great experience with office staff” “Mr. Dardy was proactively communicative at all times” “wonderful communication by Kylie” “Thanks to estimator Dylan and office staffers Erin, Kim, and Lauren” “Erin was extremely helpful and communicative” |
Stick to Prices “handwritten receipt without adequate details” “always live up to their word and their estimates” “his quote was SPOT ON” “final payment was a bit higher than the quoted estimate” “no hidden costs” “final bill was within a few percentage points of the estimate” “came in less than the estimate” “bill was $4000 over the estimate” “kept us informed of timelines” “forced to pay higher price than quoted” |
Speed “moved me in 5 hrs instead of 8 1/2” “really quick” “Packed and moved out in less than a day” “were done in a timely manner” “got the job done in no time” “VERY EFFICIENT” “quick and clean on both move out and move in” “completed within requested time frame” “fast” “Handled heavy items quickly and effectively” |
Friendliness “Everyone was easy to work with” “the workers themselves are great movers” “movers were polite” “went fast because of their personalities” “Every member was concerned with customer's satisfaction” “Emory and Paul were friendly” “very friendly crew” “dressed neat and professional, spoke with respect” “positive attitude, very accommodating and friendly” “exceptionally courteous/respectful” |
Will Hire Again “Would work with them again” “would not work here again” “very happy with service” “Would definitely use them again” “My goto movers” “Could not be more satisfied with the services” “would hire Mabeys moving and storage again” “would highly recommend and use again” “would love the same men back” “definitely was the best” |
Professionalism “Movers did what was asked professionally” “management and work environment is toxic” “Completely focused on delivering exemplary service” “were professional and respected my instructions” “maintained professionalism with my items” “Professional team” “young men with good work ethic” “clearly knew how to do the job” “Excellent helpers indicates professionalism” “were very professional” |
Conflict Handling “retaliation from management when issues are raised” “Debbie helped with things she didn't have to, showing willingness to right a wrong” “they go above and beyond” “took ownership of things before and after possession” “Willing to set up furniture to our liking” “nobody said sorry or offered to make it right” “Chuck went above and beyond for comfort” “isn't afraid to go the extra mile” “started to unload despite documentation issues” “only offered a "Good Will Gesture"” |
Precision & Care “they moved the furniture carefully” “careful with my things” “Every member was concerned with satisfaction” “took such good care of my belongings” “took great care with my things” “handled my furniture and belongings carefully” “showed extra care and concern for my items” “all arrived in the same condition in which they took it” “handled our items with care” “my furniture was moved without any damage” |
Pros & Cons
- Always live up to their word and their estimates.
- Professional and respected instructions.
- Highly communicative throughout the process.
- Handled belongings carefully and with respect.
- Final payment was a bit higher than the quoted estimate.
- Bill was $4000 over the estimate.
- New Knotty pine walls scuffed and furniture damaged.
- Forced to pay a higher price than quoted.
Customer Insights
Local Move Duration: 4 hours from 6 reviews
Interstate Move Duration: 2 days from 4 reviews
Great Crew Members
| Chuck | exceeded expectations and focused on customer satisfaction |
| Emory, Paul | Emory and Paul were considerate and helpful |
| Ken | exceptional service and great work ethic |
| Mabey’s crew | hard working team |
| Chuck, Nick | terrific, took great care, very quick |
About Call Sheilah!
At Call Sheilah! is a woman-owned business that takes a no-nonsense approach to moving. It has a team of experts with the knowledge and experience you need for a successful move. These professionals don’t beat around the bush or cut corners – they get the job done to the customer’s satisfaction. Call Sheilah! specializes in move-in and move-out management. It can also take the hassle out of downsizing, decluttering, estate clearing, renovations, and repairs. This company will make sure the process is smooth instead of riddled with challenges and setbacks. Call Sheilah! is one of New York State’s top moving companies, serving Albany and all surrounding areas. It is fully insured and staffed by individuals who are respectful, efficient, and fun to work with. Schedule a free consultation today to see how they can take care of everything related to your next big adventure.
Our 11-point Review
| Category | Rating | Why? |
|---|---|---|
| Quality | 9.4/10 | |
| Punctuality | 8.82/10 | |
| Affordability | 8.72/10 | |
| Communication | 9.56/10 | |
| Speed | 8.47/10 | |
| Friendliness | 9.54/10 | |
| Will Hire Again | 9.3/10 | |
| Professionalism | 9.41/10 | |
| Precision & Care | 8.5/10 |
Recent Customer Reviews Mention...
Quality “Sheilah and her team are fabulous and thorough.” “your business is definitely top of the list” “Sheilah and team made the move stress-free” “Sheilah did everything she was hired to do” “Sheilah helped greatly with a complex move” “amazing service made moving easy” “best money I ever spent” “Sheila knows how to plan, schedule, and execute” “great work by movers” “great work by movers” |
Punctuality “Always on time” “impeccable scheduling and time management” “She was on time for each of our weekly meetings” “came by earlier than expected” “Sheilah is prompt” “Sheilah responded immediately” “provides prompt service” |
Affordability “one of the best calls you can make” “saved me more than the cost of her services” “Best money spent in a long time” “The fees were extremely reasonable” “pricing was very fair” “very reasonable cost” “services were fairly priced” |
Communication “Sheilah involved me and worked closely with my parents.” “gave me reminders and nudging when needed” “Sheilah greatly facilitated the move” “Sheilah provided excellent communication throughout” “Call Sheilah preps us with every detail we need” “helped guide me through much of the packing process” “Delivers with enthusiasm and follow-through” “Always kept in touch” “extremely communicative” “Sheilah was communicative during the consultation.” |
Speed “pack and unpack swiftly” “got the job done quickly” “efficiency mentioned” |
Friendliness “Her team is kind, helpful, respectful.” “Sheilah was caring and compassionate” “We love when Call Sheilah calls us” “Smart, resourceful, trustworthy” “Friendly, courteous” “upbeat and very hard working” “courteous, and professional” “Sheilah and her team were wonderful to work with” “her care and attention” “Sheilah and her team are wonderful” |
Will Hire Again “Would recommend to anyone needing assistance.” “would hire again” “Highly recommend and would hire again” “Calling Sheilah was a wise decision” “would recommend her services and hire again” “would highly recommend them for easy move” “would hire again” “would definitely hire again” “Totally recommend her for anyone that is moving” “would definitely use their service again” |
Professionalism “Team is fabulous - kind, helpful, respectful and thorough.” “Sheilah exhibited high professionalism” “Smart, resourceful, trustworthy” “always respectful of my needs and my property” “Sheilah and team conducted themselves professionally” “Call Sheilah's professionalism was outstanding.” “trust and rely on for her expertise” “Sheilah and her team are professional” “prepared with all necessary materials” “courteous, and professional” |
Precision & Care “items were handled carefully with no mention of damage” “crackerjack staff pack and unpack with care” “respectful of my needs and my property” “All possessions were packed safely, everything arrived intact.” “handled items with care” |
Pros & Cons
- professional and thorough handling of moves
- provides exceptional communication and follow-through
- offers personalized assistance and is responsive
- efficient in packing and organizational tasks
- one isolated incident of dissatisfaction mentioned
Great Crew Members
| Sheilah | fabulous and thorough work by Sheilah and her team. |
| Sheilah | Sheilah provided excellent leadership and support |
| Sheillah | Sheillah made the experience a pleasure. |
| Sheilah | did a formidable job in coordinating and packing |
| Sheilah | helped significantly with sorting, selling, donating, and cleaning |
About Don's Moving & Storage Inc
Don's Moving & Storage Inc is a proudly family-owned and operated Albany moving company. Spanning four generations, it understands and implements family values as a part of its core principles. Every mover, staff, and employee has practically grown up in Don's Moving & Storage Inc., And because of this, it understands what is important to you as a customer. Its moving crews are courteous and friendly, along with being skilled and experienced. Since 1952, Don's Moving & Storage Inc has been a go-to mover for families and businesses in Albany, New York. And since becoming a proud agent of Wheaton World Wide Moving in 1985, it has gained a global network of professionals and assets. So if you're moving locally, long-distance, or even internationally, Don's Moving & Storage Inc is here to serve.
Our 11-point Review
| Category | Rating | Why? |
|---|---|---|
| Quality | 9.59/10 | |
| Punctuality | 9.3/10 | |
| Affordability | 9.26/10 | |
| Communication | 8.48/10 | |
| Stick to Prices | 8.07/10 | |
| Speed | 9.72/10 | |
| Friendliness | 9.75/10 | |
| Will Hire Again | 9.43/10 | |
| Professionalism | 9.62/10 | |
| Conflict Handling | 5.43/10 | |
| Precision & Care | 9.65/10 |
Recent Customer Reviews Mention...
Quality “team from Dons were beyond efficient” “Everything ran so smooth” “phenomenal job” “great moving company all in all” “super respectful towards belongings and challenges” “highly recommend Don's moving and storage” “Worked hard and worked fast” “amazing movers and highly recommended” “fantastic moving experience” “great job by movers” |
Punctuality “team from Dons were prompt” “they were always on time” “finished on time” “timely crew” “punctual on arrival” “Beyond timely” “arrived and immediately got to work” “guys arrived on time” “crew took longer to arrive than expected” “showed up on time” |
Affordability “prices are very reasonable” “Cost me a lot less than quoted” “under budget” “the fair price” “Great, quick service at an affordable price” “estimate was affordable” “the price was very good” “Don's was the lowest quote” “reasonably priced” “worth every penny” |
Communication “double and triple checked satisfaction” “owner was very kind and understanding” “easy to talk to” “they are disrespectful on the phone” “staff booking the schedule were very nice” “responsive” “Mark responded quickly” “ask questions and communicate with you” “very communicative and easy to work with” “very personable to customers” |
Stick to Prices “quote was actually less than expected” “Cost less than quoted” “highly recommend and would only call them again” “stuck to the budget” “incorrect charging for hours” “miscommunication about when the time starts” “detailed estimate and no problems with the quoted price” “cost estimate was adjusted downwards” “determining an accurate quote” “estimate given was right on the nose” |
Speed “finished the job super quick” “Worked fast” “Super helpful and fast” “Did it in less than 5 hours” “movers did a fast job” “appreciated the efficiency” “Efficient, fast” “guys worked solid without unnecessary delays” “unbelievably fast” “quick work by the crew” |
Friendliness “were courteous” “just a great moving company all in all” “super respectful and professional demeanor” “very professional, friendly” “Really nice guys” “owner was very kind and understanding” “super professional, friendly, and good company” “they were funny and approachable” “they were funny and professional” “Everyone was friendly” |
Will Hire Again “would hire again” “Highly recommend” “you are the best” “highly recommend using” “would definitely hire again” “would definitely use them again” “will always recommend you” “Would highly recommend” “very happy with their service” “would hire these gentlemen again in a heartbeat.” |
Professionalism “very professional” “professional demeanor throughout the move” “very professional” “super professional and organized” “very professional crew” “offered to go above and beyond” “they were professional.” “removed everything so professionally” “professional and hardworking” “efficient and professional work” |
Conflict Handling “tried to make certain things fit” “they dissuaded me from getting more insurance” “refused to acknowledge the issue” “Glen offered a few dollars back after complaints” “went above and beyond to help pack” “did not attempt to resolve their scheduling error” “went above and beyond with challenges” “changed my mind on placement, they happily moved it” “helped with tools when we forgot ours” “did not address the issue with the ripped recliner” |
Precision & Care “took the utmost care of my belongings” “Nothing was damaged” “treated belongings with the utmost care” “careful with the move” “Took great care of everything” “took really good care of my furniture” “delivered everything safely and securely” “really cared about handling items” “fast yet careful” “Were careful with everything we owned” |
Pros & Cons
- Professional and efficient team
- Handled belongings with utmost care
- Quick and saved money due to efficiency
- On time and reliable arrival
- Raised price unexpectedly
- Some cases of damaged items
- Issues with communication and follow-up on damage
- Some dissatisfaction with the explanation of costs
Customer Insights
Hourly Minimum: 3 hours from 3 reviews
Local Move Duration: 5 hours from 9 reviews
Great Crew Members
| Matt | Matt and the team get all the stars |
| Ed, Snoop, Bruce | went above and beyond during the move |
| Mark, Dave, Bruce, Joe | Worked hard, fast, and were super helpful |
| Mark, Dave, Kay, Will | all super professional, friendly, and organized |
| Mark, Dave, Kay | very professional, friendly, careful, and good to elder parents |
About Capital Movers
Sometimes life will throw you a curveball, and that can add to the stress of moving. Fortunately, Capital Movers is a moving company that specializes in short-notice moves. Located in Albany, it serves anywhere in the state of New York as a fully licensed, insured, and bonded mover. With Capital Movers, you can be confident your valuables are protected and safe. After all, it has over 27 years of experience in the business. Whether local or long-distance, Capital Movers can handle all your moving needs. Its team of professional movers skilled and experienced in Albany, NY is ready to tackle any challenge. Capital Mover’s goal is always to give you a smooth and stress-free experience.
Our 11-point Review
| Category | Rating | Why? |
|---|---|---|
| Quality | 8.82/10 | |
| Punctuality | 9.14/10 | |
| Affordability | 8.4/10 | |
| Communication | 7.1/10 | |
| Stick to Prices | 7.04/10 | |
| Speed | 9.59/10 | |
| Friendliness | 9.47/10 | |
| Will Hire Again | 8.45/10 | |
| Professionalism | 8.37/10 | |
| Conflict Handling | 6.01/10 | |
| Precision & Care | 8.9/10 |
Recent Customer Reviews Mention...
Quality “These guys are outstanding” “Tom and the crew were professional and caring” “made the right choice” “great work by movers” “very efficient and responsive” “Left me scrambling for another service.” “Had a great experience with Capital Movers” “quality was not satisfying due to broken items” “Tom arranged for our last minute move perfectly” “made our move fast and easy” |
Punctuality “arrived early” “showed up early” “he was out the next morning” “called me back immediately and arrived early” “Cancelled less than 24 hours beforehand.” “they arrived on time as expected” “they were on time” “On time for move” “on the scene down to the minute” “arrived on time” |
Affordability “very reasonably priced” “Had to overpay for a different service.” “Very reasonable rates for the move” “best flat rate by hour arrangement from any bidder” “reasonably priced” “reasonably-priced” “Very good price” “rates are great” “pricing is reasonable” “pricing beat everyone else in the area” |
Communication “immediately called me back” “Didn't inform about vacation until last minute.” “The owner, Tom, was very responsive and followed up” “communication was poor, lacked accountability” “Tom worked with me to arrange the move” “Tom was by far the most responsive” “did not respond to multiple calls” “they were great at communication” “could not give me any feedback regarding the dates” “Very professional on the phone, organized and straightforward” |
Stick to Prices “price is the price is the price” “came to a decent compromise on pricing issue” “no surprises in rates” “charged extra for an unexpected fourth mover” |
Speed “get the job done swiftly” “made quick work unloading everything” “had the job done in 20 min” “move was speedy, no delay mentioned” “Moved our house and storage units in under 3 hours” “made what could have been a long process easy” “moving with hustle” “Fast” “moved quickly and efficiently” “got the move done quickly” |
Friendliness “so organized, efficient and friendly” “he was friendly” “very friendly and nice” “The workers were professional, positive” “they were kind” “did job without complaining despite stairs” “friendly” “team was very friendly” “Friendly service” “two main guys were great” |
Will Hire Again “would not hesitate to recommend them” “def hire Tom and the crew!” “would recommend to others” “highly recommend Capital Movers” “would use them again” “Would not hire again.” “Would definitely use their services again” “would not hire again due to negative experience” “We were so impressed and relieved with the service” “would absolutely hire Capital Movers again” |
Professionalism “organized, efficient” “Tom and the crew were professional” “professional behavior noted” “Unprofessional scheduling.” “workers were professional” “crew showed unprofessional behavior and denial” “professional” “extremely professional” “very unprofessional and did not respond” “certainly knew what they were doing” |
Conflict Handling “did not take responsibility nor handled the report properly” “Tom bent over backwards to help us” “resolved the issue with an extra mover” “Went above and beyond to deliver items safely” “Tom adjusted things to accommodate us” |
Precision & Care “with care for all the items” “they made quick work unloading everything without issues” “careful with my washer and dryer” “The workers were careful with my items” “items were broken and not handled with care” “took care with our furniture and other items” “took great care with the refrigerator and stove” “treated our possessions with great care” “tiny bit of damage to my wooden dressers” “Worked efficiently and with care” |
Pros & Cons
- Efficient and organized moves
- Professional and caring team
- Reasonably priced services
- Responsive to customer needs and feedback
- Some cases of unprofessional scheduling
- Rare communication issues, including last-minute cancellations
- Occasional poor handling leading to broken items
- Infrequent extra charges not initially quoted
Customer Insights
Local Move Duration: 3.25 hours from 4 reviews
Great Crew Members
| Tom | Tom and his crew were efficient and friendly |
| Tom | Tom and his crew provided excellent service |
| Tom | helpful in moving my appliances |
| Gui, Michel | These 2 guys were Awesome |
| Tom | Thank you Tom |
About Careful Brothers Moving
Everyone moves for different reasons and has various moving needs. That's why no two moves are ever alike. Albany, NY's Careful Brothers Moving understands this well and provides an array of services to cater to all kinds of needs. Since it was established in 2014, this company has been a part of the moving services landscape in the upstate New York capital region. It started with the slogan, "Careful with that!" and takes it seriously. The team at Careful Brothers Moving wants to ensure that you enjoy a smooth and stress-free experience. Its professional moving experts can help you with a friendly smile and upbeat attitude from start to finish. Whether you need to move locally or long-distance, Careful Brothers Moving has your back.
Our 11-point Review
| Category | Rating | Why? |
|---|---|---|
| Quality | 9.27/10 | |
| Punctuality | 8.32/10 | |
| Affordability | 8.75/10 | |
| Communication | 8.09/10 | |
| Stick to Prices | 6.31/10 | |
| Speed | 8.61/10 | |
| Friendliness | 9.67/10 | |
| Will Hire Again | 9.09/10 | |
| Professionalism | 9.27/10 | |
| Conflict Handling | 4.28/10 | |
| Precision & Care | 9.09/10 |
Recent Customer Reviews Mention...
Quality “very dependable and did a great job” “Completed a complicated move efficiently” “Chris and team made this move easy for me” “Chris & his team really made it happen” “Chris is respectful and very careful with everything” “Careful Brothers did a great job” “careful and incredible moving experience” “received professional, friendly, and efficient service” “extremely grateful and happy with the experience” “used them for a second time and highly recommend” |
Punctuality “took 2 hours extra for moving” “crew would arrive at 10am” “arrived a half hour late” “prompt service” “prompt” “Crew arguing extended the time of the move.” “crew arrived on time” “Ian and his team were prompt” “team was on time” “They came on time” |
Affordability “very reasonably priced” “Final bill was over double the quote” “saved me so much money” “fair price” “gave me an affordable flat rate” “Best priced by far for a local move” “They were priced fair” “the price was more than reasonable” “extremely reasonable price” “Good price mentioned.” |
Communication “being responsive” “thoroughly answered all my questions” “response time was top notch” “responsive service and communication” “no response to voicemails, poor communication” “did not communicate about being late or the estimate properly” “were communicative” “great communication” “No callback from the supervisor within two hours.” “Did not receive a callback from management over two hours.” |
Stick to Prices “charged almost double the estimate” “Final bill was over double the quote” “Suggested a discount which was taken off the bill.” “finished on budget” “was given a flat rate and implied satisfaction with the cost” “Job was completed as quoted” “price increased four times” “they stuck to the flat rate quoted” “no hidden fees or yanking my chain” |
Speed “moved items quicker than expected” “move took longer than it should have” “spent time outside vaping and not working” “worked VERY efficiently” “They were efficient” “Crew arguing extended the time of move.” “Crew arguing amongst themselves extended the move time.” “hustled until the job was finished” “apartment loaded, moved, and unloaded in 4 hours” “cleared out first apartment and set up new place quickly” |
Friendliness “Chris is respectful” “had great attitudes” “were super kind and helpful” “movers were great and friendly” “they are courteous” “crew had a positive attitude” “smelled like weed, disorganized” “team had excellent coaching and attentiveness” “everyone was courteous and friendly” “super courteous” |
Will Hire Again “will highly recommend and use their service again” “Very easy to work with” “Highly recommend” “Highly recommend this company and would hire again” “Highly recommend and looking forward to good things” “I highly recommend them for your next move” “will definitely use again” “would highly recommend Careful Bros” “would recommend highly” “highly recommend and would use again” |
Professionalism “very professional” “maintaining professionalism” “Very careful with everything and respectful” “team was professional” “movers had the skill to safely handle my move” “professional and completed the job as promised” “they are professional” “crew was respectful and worked with joy” “unprofessional conduct, crew smelled like weed” “seemed inexperienced and disorganized” |
Conflict Handling “helped with additional tasks willingly” “unresponsive to attempts for rectification” “didn't offer to deduct for damages” “Management unwilling to resolve matters satisfactorily.” “Management was not willing to work with us.” “spent extra time disassembling a bed frame correctly” “owner handled hiccups very well” “stuff disappeared, including pills” “did not demonstrate willingness to right a wrong” “no problems this crew couldn't solve” |
Precision & Care “approached challenging fridge move confidently” “they were professional and thoughtful” “damaged railing and broken dishes” “hole in the wall, damages to items” “careful with your stuff” “everything handled with care” “They were indeed careful” “packed everything with care” “Crew damaged office desk and a wall.” “Damaged a $1200 office desk and a wall.” |
Pros & Cons
- Very careful with belongings
- Exceptional professionalism and efficiency
- Responsive and excellent customer service
- Positive and friendly team attitude
- Rare cases of increased prices
- Occasionally late arrivals
- Infrequent reports of damaged items
- Some instances of unprofessional conduct
Customer Insights
Cost: $ 1647.00 from 4 reviews
Local Move Duration: 5 hours from 9 reviews
Great Crew Members
| Chris | Chris made this move easy and maintained professionalism |
| Chris | praised for handling a challenging job well |
| Chris | Chris is respectful and keeps to his word |
| Chris, Lani, Lewis, Noah | provided exceptional service, were diligent and respectful |
| Chris | only crew member named and had negative behaviors |
About Handy Hands Labor
Handy Hands Labor is a moving company based in Albany, New York. They offer various moving services, including loading and unloading rental trucks or storage containers. Handy Hands Labor has been in business for over 16 years and has an A+ rating from the Better Business Bureau. The company is part of the HireAHelper network, which ensures that all mover licenses, reviews, and insurance policies are clearly listed on their website. With over 244,489 customer reviews and a 4.8 out of 5-star rating, Handy Hands Labor aims to provide a stress-free and efficient moving experience.
Our 11-point Review
| Category | Rating | Why? |
|---|---|---|
| Quality | 8.43/10 | |
| Punctuality | 7.96/10 | |
| Affordability | 6.59/10 | |
| Communication | 6.9/10 | |
| Stick to Prices | 2.38/10 | |
| Speed | 7.64/10 | |
| Friendliness | 9.33/10 | |
| Will Hire Again | 8.15/10 | |
| Professionalism | 8.82/10 | |
| Conflict Handling | 1.7/10 | |
| Precision & Care | 7.62/10 |
Recent Customer Reviews Mention...
Quality “Marshall and Tyler were amazing” “Handy Helper's could accommodate on short notice ” “Quick and efficient move made transition smooth” “CJ and Jason made moving painless” “never seen a more expert pack job” “very professional and takes care of things well” “would recommend this company and would hire again” “Work was fast and efficient” “best movers in town” “charged extra and damaged floor which is appalling” |
Punctuality “they were able to accommodate just two days before ” “showing up at such short notice” “showed up on time” “arrived 5 minutes early” “they were prompt” “showed up 3 and a half hours late” |
Affordability “price was double what I had anticipated” “the price was right too” “great rate” |
Communication “Marshall is very knowledgeable and a good communicator ” “Marshall was very responsive” “Marshall does not communicate effectively” “Marshall was very responsive in scheduling” “Owner forgot essential details despite confirmation” “pleasure to work with” “Marshall responded quickly and checked back several times” |
Stick to Prices “Sent smaller truck than needed, requiring more trips” “promised payment for damage but never delivered” “price was double the anticipated quote” |
Speed “Movers were quick and efficient” “entire process was quick” “unloaded the entire truck in an hour” “were fast” “super slow move, inflated the cost” “quick move” “Required 3 trips due to small truck” “moved everything incredibly fast” “they were quick” “move took much longer than I thought” |
Friendliness “they went above and beyond during the move” “Marshall is funny and a delight to work with ” “Movers were super nice” “CJ and Jason were friendly” “very friendly during the move” “they are very friendly” “Daniel & Dupreme were considerate” “were friendly” “nice guys and respectful” “Matt and Alvah were extremely friendly” |
Will Hire Again “would definitely use them again” “I won't hesitate if I have another move ” “Would hire again for smooth transition” “would hire again because they made moving painless” “would definitely hire again” “would recommend this company and would hire again” “highly recommend and would hire again” “really appreciate them” “would hire again” “would hire them again” |
Professionalism “conducted themselves professionally” “Marshall and Malik were accommodating and knowledgeable ” “were professional and skilled at moving” “worked hard and incredible sense of spatial reasoning” “Marshall was very professional” “very professional crew” “very professional” “varying mover quality and unprofessional billing” “they were professional” “conducted themselves professionally” |
Conflict Handling “failed to compensate for damage” “Did not take responsibility for lost toolbox” “asked about a discount but was ignored” |
Precision & Care “got all my furniture fit through doors without damage” “Nothing was damaged” “very careful with my stuff” “damaged my floor during the move” “worked safely” “value your property” “handled everything with care” “forgot tools and inefficient packing” “they treated my stuff with care & respect” “all our belongings were handled with care” |
Pros & Cons
- Professional and skilled movers
- Accommodating on short notice
- Handled belongings with care and respect
- Responsive and communicative
- Damaged floors on occasion
- Slow move, increasing cost
- Forgot essential tools
- Varied mover quality and professionalism
Great Crew Members
| Marshall, Tyler | Marshall helped on short notice, both ensured furniture safety |
| Marshall,Malik | Marshall is knowledgeable and a problem solver, Malik was very accommodating |
| CJ, Jason | CJ and Jason were friendly, skilled, and professional |
| James, Des | hard work and incredible sense of spatial reasoning |
| Marshall | Marshall was very professional |
About Clark Moving & Storage Of Albany
Clark Moving & Storage of Albany has been a reliable player in the Capital Region's moving and storage scene since 1991. As a family-owned Mayflower agent, their areas of expertise extend to local and long-distance residential moves, commercial and office moves, international relocation, custom packing, and the transportation of high-value electronic and industrial equipment. Their commitment to professionalism in their moving and packing services is evident, and they go the extra mile to guide their customers through the entire moving process. They also offer peace of mind through their shipment protection measures, moving checklists, free no-obligation estimates, and dedicated moving consultants. Their service areas encompass Albany, Saratoga Springs, Schenectady, and Troy. When you're in need of experienced movers serving Albany, NY, look towards the established services of Clark Moving & Storage of Albany.
Our 11-point Review
| Category | Rating | Why? |
|---|---|---|
| Quality | 8.06/10 | |
| Punctuality | 8.29/10 | |
| Affordability | 5.83/10 | |
| Communication | 6.66/10 | |
| Stick to Prices | 3.74/10 | |
| Speed | 8.31/10 | |
| Friendliness | 8.98/10 | |
| Will Hire Again | 7.76/10 | |
| Professionalism | 7.87/10 | |
| Conflict Handling | 1.75/10 | |
| Precision & Care | 7.35/10 |
Recent Customer Reviews Mention...
Quality “everything went so smoothly” “Work was done professionally” “great experiences with their moving service” “great team experience” “good services” “absolutely pleased with the workers and their work ethics” “very professional and no damages” “Jamie and his team made the move stressless” “fabulous job of moving” “Worst experience I had in the US.” |
Punctuality “Work was done on time” “able to fit me in first thing Monday morning” “Leave my apartment 2h early” “came on time and called the day before” “efficient and timely” “Jo was already there waiting ahead of time” “everything was done in a timely manner” “the movers were on time” “drivers gave ample notice of delivery date and time” “showed up early” |
Affordability “quote was 25% more than the competitor” “higher quote but worth the peace of mind” “Not the cheapest, but close to it, good price” “They are very affordable also” “quoted at least $700 more than any company” “slammed with unnecessary charges” “charm you with initial prices” “price was very reasonable” “they quoted the lowest amount” |
Communication “Highly professional and communicative” “easy to communicate with” “never responded again” “support after that horrible work -> missing!” “good communication about timing” “last-minute changed the price” “great communicators” “Quick answer, answered all questions pre-move” “Andy keeps in direct contact” “there wasn't any room for negotiation” |
Stick to Prices “gave us a quote then never responded” “Rep last-minute changed the price” “Never renegotiated despite underestimating content/weight” “estimate was binding and pricing would not change” “gross misrepresentation of pricing” “spread my stuff out to charge more” “they bait and switch” “price matched the initial quote” “Quoted one price then tried to increase cost” “demonstrated the highest customer service” |
Speed “they were fast” “Promptly moved from NY to FL in 5 days” “everything was done in a timely manner” “inefficient packing” “efficiency in move” “were quick” “quick and efficient move” “efficient and went beyond the call of duty” |
Friendliness “everyone has been very friendly/accommodating” “team was extremely professional” “Alex and 19 were so polite and courteous” “Jamie and his team sound friendly” “crew was polite, thorough, and honest” “were a pleasure to work with” “Crew was nice and careful” “just nice guys” “they are friendly” “they are friendly” |
Will Hire Again “couldn't have asked for a better moving experience” “look forward to many more years of continued business” “would not hire again due to lack of communication” “I would use again” “would hire again” “thank you for making moving a lot less stressful” “highly recommend this company and would hire again” “would hire again” “recommend this company and would hire again” “Worst experience I had in the US.” |
Professionalism “Highly professional” “Paul & Jill are professional” “Work was done professionally” “extremely professional and took extra steps for perfect delivery” “they were professional” “horrible dirty walls and damaged inventory” “Jamie and team conducted themselves professionally” “crew was professional and efficient” “Unprofessional and dumped belongings” “incredibly professional” |
Conflict Handling “support after that horrible work -> missing!” “refused to attach the mirror stating "no tools"” “no support from their parent company” |
Precision & Care “Everything arrived just as it left” “Work was done carefully” “they were careful with my furniture” “no issues or damages with items moved” “made sure everything was put together properly” “All walls are horrible dirty after that move. My inventory is damaged.” “damaged furniture and broken sofa leg” “Extremely minimal damage to anything” “handled our belongings as if it were their own” “did not respect our items” |
Great Crew Members
| Jamie, Andy, Jill | Jamie moved belongings smoothly, Andy and Jill always available |
| Paul,Jill | Paul & Jill are professional and easy to communicate with |
| Bo,19,Jae | took extra steps for perfect delivery |
| Andy, Zach | Andy and Zach were awesome |
| Alex | Alex was polite and courteous |
About Schaap Moving Systems
Schaap Moving Systems, a family-owned company founded in 1922, proudly serves families and businesses throughout upstate New York. As an agent for United Van Lines for over 35 years, Schaap provides local, nationwide, and even international moving services. Based in Albany, NY, Schaap offers various services, including residential and commercial moving, long-term and short-term storage solutions, library relocations, complex relocation projects, portable storage, records management, and certified shredding services. The company aims to exceed customer expectations and provide the best value for their money.
Our 11-point Review
| Category | Rating | Why? |
|---|---|---|
| Quality | 7.77/10 | |
| Punctuality | 7.33/10 | |
| Affordability | 7.54/10 | |
| Communication | 5.79/10 | |
| Stick to Prices | 4.55/10 | |
| Speed | 7.68/10 | |
| Friendliness | 8.29/10 | |
| Will Hire Again | 7.21/10 | |
| Professionalism | 7.52/10 | |
| Conflict Handling | 1.51/10 | |
| Precision & Care | 7.09/10 |
Recent Customer Reviews Mention...
Quality “they broke and damaged our furniture and valued collectibles” “great experience with Schapp” “awesome team at Schaap” “team at Schaap were awesome” “they take a lot of stress out of moving” “Great service by movers” “staff was patient and detailed” “serious damage to several good pieces of furniture” “Schapp movers made my local move very easy” “incredible team of movers were professional and efficient” |
Punctuality “on time for pick up and delivery” “on time for pick up and delivery” “They were on time” “arrived on time for pick up” “arrived late but completed packing and loading quickly” “They showed up on time” “Jackie acted quickly to find movers for me” “they never contacted us back” “on time as usual” “arrival date is long past” |
Affordability “did not gauge us in price” “did not gauge us in price” “move was pretty pricey” “Price was very reasonable” “final bill came in lower than the quote” |
Communication “only one contact person and he disappears” “Easy to work with” “addressed my many questions helpfully” “Manager was professional and communicated timing well” “manager refused to respond or talk” “poor communication except with Jackie” “made sure I knew what was going on” “Jackie was super nice on the phone” “poor communication, texts early in the morning” “left a text message and a voicemail” |
Stick to Prices “did not stick to quoted prices due to delays” “Sent over a contract quickly with a set price” “received an invoice for extra payment after full payment” “final bill was lower than quoted prices” “given the wrong tracking information” |
Speed “unnecessary delays and breaks prolonged the move” “Moved 3 bedrooms, a garage, and basement efficiently” “packed and loaded everything in less than a couple of hours” “worked non stop” “move quickly and efficiently” “workers were very fast” “were very efficient” “took much longer than expected to receive possessions” |
Friendliness “awesome team” “never seemed to realize I was being a pest” “Movers were really professional and friendly” “staff was nice but unprofessional behavior noted” “they are friendly” “workers were very nice” “meet the nicest people” “they were friendly” “Steve Schaap was rude and unprofessional” “All very nice people to work with” |
Will Hire Again “really regret choosing them” “would recommend them without hesitation” “So pleased I went with Schaap” “so pleased I went with Schaap” “recommend this company and would hire again” “would hire again” “would not select this mover again” “not fully satisfied but got all stuff back” “would definitely not hire again” “Would highly recommend and use again” |
Professionalism “team conducted themselves professionally” “very professional crew” “Schaap was totally professional” “professional in handling the move” “manager concealed damage, unprofessional behavior” “Movers were professional” “unprofessional behavior like sitting on furniture” “team was professional” “three men that moved me were great, hard workers” “were very professional” |
Conflict Handling “we were not reimbursed for damaged items” “refused to respond about insurance coverage” “has not made an effort to reimburse for damages” “no efforts to rectify situation or communicate” “no attempt to rectify the situation or apologize” “no willingness to right the wrong” |
Precision & Care “they broke and damaged our furniture and valued collectibles” “Any damage not caused by Schaap” “took good care in wrapping everything” “serious damage to several items and concealed damage” “wrapped and secured all my furniture, nothing was damaged” “meticulous in the care and transport of our belongings” “respected my stuff” “damaged my carpet pad and other items” “only a TV table cabinet door was broken” “Handled with great care” |
Pros & Cons
- Final bill lower than quoted
- High praise for job done
- No damage to belongings in some cases
- Crew consists of hardworking individuals
- Items broken and damaged
- Refusal to reimburse for damage
- Unprofessional management behavior
- Rude and uncommunicative staff in several cases
Great Crew Members
| Glen | Glen and his team were exceptional |
| John, Tim | John and Tim went above and beyond with heavy items |
| Frank, Tim | Frank and Tim worked incredibly hard and were professional |
| Jackie | was responsive to messages and calls |
| John, Frank, Tim | John, Frank, and Tim did the heavy lifting |
About PODS Moving & Storage
PODS Moving & Storage company has been in business for nearly 25 years, offering convenient and flexible moving and storage solutions. Based in the United States, they service 46 states and have additional international services in Canada, Australia, and the United Kingdom. With over 245 storage center locations, PODS is an industry leader in providing customized solutions for long-distance moves in Albany, NY. Services include multiple container sizes, short and long-term storage, moving supplies, and connection to trusted local labor providers for packing and loading assistance. In 2023, Move.org recognized PODS as the best moving and storage container company.
Our 11-point Review
| Category | Rating | Why? |
|---|---|---|
| Quality | 5.79/10 | |
| Punctuality | 5.94/10 | |
| Affordability | 4.46/10 | |
| Communication | 4.87/10 | |
| Stick to Prices | 2.29/10 | |
| Speed | 6.13/10 | |
| Friendliness | 7.72/10 | |
| Will Hire Again | 5.37/10 | |
| Professionalism | 5.94/10 | |
| Conflict Handling | 2.31/10 | |
| Precision & Care | 4.44/10 |
Recent Customer Reviews Mention...
Quality “Unacceptable overall service” “great work by movers” “JR Roman did a great job” “service was fairly smooth” “Well organized customer support and great product” “JR Roman was prompt, efficient, friendly, and courteous” “JR Roman made the service feel high quality” “it's nothing more than a scam” “everything else was excellent” “On time and placement was spot on” |
Punctuality “Days late despite 3 week notice” “they were on time” “JR Roman was very punctual” “JR Roman was prompt” “JR Roman was timely in delivering the container.” “Showed up within the given 3 hour window” “never came for the delivery” “Showed up late and not reliable.” “My pods were rescheduled 4x without notice” “They delivered a pod timely.” |
Affordability “priced right” “attempted to overcharge on final delivery price” “scam to get private personal information” “Was overcharged” “pricing made this a service I highly recommend” “very affordable” “reasonable rates” “Extremely expensive considering the inconvenience caused.” “extremely expensive due to hidden costs” “most cost effective and flexible option” |
Communication “Poor communication and misinformation” “communication was through call instead of requested email” “Our PODS experience has been outstanding” “Well organized customer support” “Great customer service” “hardly speak English” “easy customizing of timeline in account on website” “JR R. provided clear explanations and demonstrations” “spent hours on the phone for resolution” “JR Roman was easy to talk to.” |
Stick to Prices “invoiced a price twice the amount told on phone” “Was overcharged” “was later charged a second delivery fee” “claimed I never paid despite proof” “Did not stick to the promised delivery times.” “Charged a rental fee after full refund.” “charges more than the initial quote” “Charged before service, significant rescheduling issue.” “she hung up on me without completing the quote” “quote to delivery was consistent” |
Speed “JR put the container exactly where I asked efficiently” “switched out multiple PODS in short order” “Placed the pod with skill and ease.” “driver took over 2 hours for a straightforward task.” “done efficiently” “belongings stuck and delivery significantly delayed” “left me in a lurch, not speedy” “seamless, simple, and efficient process” “have to potentially wait up to 2 weeks” “Rescheduling led to speediness issues.” |
Friendliness “JR was friendly and very customer service focused.” “was cheerful while doing it” “they don't care about their customers” “JR Roman was friendly and personable.” “JR R.'s demo and explanations were friendly” “Drivers were very positive” “they are friendly” “drivers were extremely helpful” “drivers were great” “they are friendly” |
Will Hire Again “would not hire again” “would definitely use them again” “would consider another moving company with honest payments” “will definitely use them again for future moves” “would definitely hire JR Roman again” “ZERO hassles for an interstate move” “would hire again” “Stay away from PODS” “I hope he is the one back to pick the pod up.” “awful experience” |
Professionalism “crew was professional” “JR Roman was very professional and polite.” “JR did it professionally and efficiently” “very proficient with the Podzilla equipment” “JR Roman was very professional” “Very professional.” “Conducted the delivery with skill and ease.” “did not care about their customers” “JR R. was professional in explaining and demonstrating” “Drivers were professional” |
Conflict Handling “Expect very little support if/when problems arise” “refused resolution and accused me of lying” “no one ever contacted me again after incident report” “PODS put out 3 containers to help us out” “No effort mentioned to rectify mice infestation issue.” “No effort to rectify the situation or delay.” “Refunded in full but then charged again.” “did not own up to the damages caused.” “Unwilling to right the wrong of a destroyed mailbox.” “empty promises for a month without resolution” |
Precision & Care “JR R. demonstrated how to properly pack and secure items” “All of our things arrived undamaged” “Mice droppings found on items and towels were chewed.” “damages done to my property.” “Driver backed over my mailbox, destroying it.” “belongings were damaged” “items in the POD did not shift at all” “my belongings were damaged” “they dragged the unit across my lawn and left deep troughs” “they hit my pole and knock it down” |
Pros & Cons
- quick response to change in reservation date
- customer service is non-existent
- issues with double billing and incorrect charges
- hidden fees
- rude employees
Customer Insights
Cost: $ 982.00 from 6 reviews
Interstate Move Duration: 14 days from 4 reviews
Great Crew Members
| JR Roman | did a great job placing our container |
| JR Roman | very professional, polite, and right on his game. |
| JR | friendly and very customer service focused |
| JR | JR put the container exactly where I asked professionally and efficiently |
| JR Roman | JR Roman was prompt, efficient, friendly, courteous, and very proficient |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
List of all Rensselaer Moving Companies Analyzed
Why Hire Lamanna Moving & Storage, LLC
You should hire Lamanna Moving & Storage, LLC for a move if you want a professional and efficient team who are experienced in handling your belongings with care. The crew is described as hardworking, respectful, and communicative, and the boss, Steve, is a great leader who implements plans to move everything safely without damaging any property. Customers have praised the team's punctuality, honesty, and professionalism, and many have said they would use the company again in the future. Overall, Lamanna Moving & Storage, LLC has received many positive reviews and is highly recommended by their customers.
View Full Profile >>Why Hire Don's Moving & Storage Inc
You should hire Don's Moving & Storage Inc for a move if you want professional, efficient and friendly movers. Most customers have had a positive experience with the company and are happy with the quality of service they received. The movers handle items with care and are willing to accommodate requests. Despite some negative reviews about poor customer service, many customers have recommended the company and would use them again in the future.
View Full Profile >>Why Hire Careful Brothers Moving
You should hire Careful Brothers Moving for a move if you're looking for a professional and efficient moving service. Many reviews mention that their staff is friendly, responsive, and professional. The company has received praise for their attention to detail and their ability to handle furniture with care. They have also received positive reviews for their reasonable pricing and excellent customer service. Many customers would highly recommend them for their moving needs.
View Full Profile >>Why Hire Careful Brothers Moving
You should hire Careful Brothers Moving for a move if you're looking for a professional and efficient moving service. Many reviews mention that their staff is friendly, responsive, and professional. The company has received praise for their attention to detail and their ability to handle furniture with care. They have also received positive reviews for their reasonable pricing and excellent customer service. Many customers would highly recommend them for their moving needs.
View Full Profile >>Why Hire Mabey's Moving and Storage, Inc.
You should hire Mabey's Moving and Storage, Inc. for a move if you're looking for a reliable, efficient, and professional moving company in the Albany area. Customers rave about the company's attention to detail and how they handle belongings with care. The team is described as professional, friendly, and accommodating, making the moving process stress-free. The office staff is also praised for being helpful and knowledgeable. Many customers have used Mabey's for multiple moves and would highly recommend the company for future moving and storage needs.
View Full Profile >>Why Hire Don's Moving & Storage Inc
You should hire Don's Moving & Storage Inc for a move if you want professional, efficient and friendly movers. Most customers have had a positive experience with the company and are happy with the quality of service they received. The movers handle items with care and are willing to accommodate requests. Despite some negative reviews about poor customer service, many customers have recommended the company and would use them again in the future.
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