Established in 1998, PODS Moving & Storage is an industry leader in providing personalized moving and storage solutions tailored to customers' unique needs. The company offers local and long-distance moving services, as well as storage solutions, with over 245 Storage Center locations servicing 46 states and 6 provinces. PODS provides contactless delivery, flexible scheduling, and a range of container sizes, including 8-foot, 12-foot, and 16-foot options. In addition to their core services, PODS offers additional services like moving supplies, packing and loading assistance, and car shipping services. The company has a presence in the United States, Canada, Australia, and the United Kingdom, with nearly 25 years in business and 3,000+ associates across their locations. As a notable provider of moving services, they serve many areas including Queens, NY.
PODS Moving & Storage
About PODS Moving & Storage
Additional Cities Served: Long Beach, Rockville Centre, Garden City, Mamaroneck, Floral Park, East RockawayShow More >
Moving Services
- Local Moving
- LongDistance Moving
- Storage Services
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Commercial Moving
- Small Container (8Foot)
- Medium Container (12Foot)
- Large Container (16Foot)
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
PODS Moving & Storage has largely underperformed, with numerous customers reporting unfavorable experiences ranging from poor service, rude customer interaction, to overall dissatisfaction, despite a few positive reviews.
Recent Reviews Mention...
“great customer service”
“never ever use this company”
“Excellent service”
2. Punctuality
Nationwide Average: 8.07/10
PODS Moving & Storage consistently falls short in meeting scheduled times, resulting in widespread dissatisfaction among customers, aside from a singular exception of timely service during a hurricane.
Recent Reviews Mention...
“showed up when they said they would”
“on time”
“POD never arrived and was constantly rescheduled”
3. Affordability
Nationwide Average: 7.69/10
PODS Moving & Storage is perceived as expensive due to numerous complaints about unexpected charges, non-competitive pricing, and questionable fee practices, despite one report of savings.
Recent Reviews Mention...
“probably find something cheaper”
“extremely expensive due to hidden fees”
“The quote they give is SUPER HIGH”
4. Communication
Nationwide Average: 7.53/10
PODS Moving & Storage has overwhelmingly negative feedback, highlighted by issues such as unresponsive customer service, misinformation, and a lack of professionalism and helpfulness from representatives.
Recent Reviews Mention...
“customer service make it all worth it”
“PODS will not fix their mistakes”
“almost every day without ever getting a return call”
5. Stick to Prices
Nationwide Average: 5.99/10
PODS Moving & Storage consistently fails, often charging more than expected, understating initial charges leading to hidden costs, and making logistical errors such as sending Pods to the wrong location.
Recent Reviews Mention...
“glitches with my payments suggest a scam”
“misled about pricing until the end”
“added expenses were not budgeted for”
Customer Insights
Cost: $ 729.00 from 7 reviews
Great Crew Members
| Hector Ortiz | Hector was very patient and helpful. |
| Hector | Hector Ortiz was an excellent driver |
| Manuel Serrano | Manuel expertly maneuvered on a busy road, made access easy. |
| Manuel | was fantastic, a pleasure to work with |
| Terri | made our move more enjoyable |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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