PODS Moving & Storage

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HomeChevron RightMoversChevron RightNew YorkChevron RightQueensChevron RightPODS Moving & Storage
based on 458+ data points
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About PODS Moving & Storage

Established in 1998, PODS Moving & Storage is an industry leader in providing personalized moving and storage solutions tailored to customers' unique needs. The company offers local and long-distance moving services, as well as storage solutions, with over 245 Storage Center locations servicing 46 states and 6 provinces. PODS provides contactless delivery, flexible scheduling, and a range of container sizes, including 8-foot, 12-foot, and 16-foot options. In addition to their core services, PODS offers additional services like moving supplies, packing and loading assistance, and car shipping services. The company has a presence in the United States, Canada, Australia, and the United Kingdom, with nearly 25 years in business and 3,000+ associates across their locations. As a notable provider of moving services, they serve many areas including Queens, NY.

Moving Services

  • Local Moving
  • LongDistance Moving
  • Storage Services
  • Packing & Loading Assistance
  • Moving Supplies
  • Car Shipping
  • Commercial Moving
  • Small Container (8Foot)
  • Medium Container (12Foot)
  • Large Container (16Foot)

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Summarized Review of PODS Moving & Storage

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

4.73/10

Nationwide Average: 8.44/10

Comment Dots

PODS Moving & Storage has largely underperformed, with numerous customers reporting unfavorable experiences ranging from poor service, rude customer interaction, to overall dissatisfaction, despite a few positive reviews.

Reviews Mention icon

Recent Reviews Mention...

great customer service

never ever use this company

Excellent service

2. Punctuality

3.54/10

Nationwide Average: 8.07/10

Comment Dots

PODS Moving & Storage consistently falls short in meeting scheduled times, resulting in widespread dissatisfaction among customers, aside from a singular exception of timely service during a hurricane.

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Recent Reviews Mention...

showed up when they said they would

on time

POD never arrived and was constantly rescheduled

3. Affordability

4.53/10

Nationwide Average: 7.69/10

Comment Dots

PODS Moving & Storage is perceived as expensive due to numerous complaints about unexpected charges, non-competitive pricing, and questionable fee practices, despite one report of savings.

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Recent Reviews Mention...

probably find something cheaper

extremely expensive due to hidden fees

The quote they give is SUPER HIGH

4. Communication

3.66/10

Nationwide Average: 7.53/10

Comment Dots

PODS Moving & Storage has overwhelmingly negative feedback, highlighted by issues such as unresponsive customer service, misinformation, and a lack of professionalism and helpfulness from representatives.

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Recent Reviews Mention...

customer service make it all worth it

PODS will not fix their mistakes

almost every day without ever getting a return call

5. Stick to Prices

2.78/10

Nationwide Average: 5.99/10

Comment Dots

PODS Moving & Storage consistently fails, often charging more than expected, understating initial charges leading to hidden costs, and making logistical errors such as sending Pods to the wrong location.

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Recent Reviews Mention...

glitches with my payments suggest a scam

misled about pricing until the end

added expenses were not budgeted for

Customer Insights icon

Customer Insights

Cost: $ 729.00 from 7 reviews


Great Crew Members icon

Great Crew Members

Hector OrtizHector was very patient and helpful.
HectorHector Ortiz was an excellent driver
Manuel SerranoManuel expertly maneuvered on a busy road, made access easy.
Manuelwas fantastic, a pleasure to work with
Terrimade our move more enjoyable
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact PODS Moving & Storage

Location
9540 Tuckerton St, Queens, NY, 11433
Phone
(877) 770-7637
Link
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