Since 1924, Arnoff Moving & Storage has been delivering exceptional services to families and businesses across several states including New York, Massachusetts, Connecticut, Florida. Based in Poughkeepsie, NY, they also have a presence in Malta, NY. Proudly serving as an agent for North American Van Lines, they cover a comprehensive range of services - from local, long-distance, and international moving services to corporate relocation and commercial office moving and relocation. Aside from being expert moving services in Albany, NY, they also offer logistic solutions, storage and warehousing, packing, and shipping, catering to households and businesses of all sizes.
Arnoff Moving & Storage
About Arnoff Moving & Storage
Additional Cities Served: Schenectady, Torrington, Spring Valley, Poughkeepsie, Saratoga Springs, MiddletownShow More >
Moving Services
- Residential Movers
- Local Movers
- Long Distance Movers
- International Movers
- Corporate Relocation
- Commercial & Industrial Office Moving & Relocation
- Moving Resources
- Moving Supplies
Authorized
for Interstate Moves
Last Checked: 10/18/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Arnoff Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Arnoff Moving & Storage generally receives high praise for their exceptional customer service and stress-free moving experiences, albeit with a few customers reporting poor experiences.
Recent Reviews Mention...
“repeatedly had horrible experience”
“Maria and her team were amazing and utmost professionals”
“they are just the best”
2. Punctuality
Nationwide Average: 8.07/10
Arnoff Moving & Storage generally receives high praise for being on time and prompt, although there are some notable instances of rescheduling, delays, and communication issues reported.
Recent Reviews Mention...
“rescheduled hours before the delivery”
“they never called or showed up”
“zero communication and they just show up without notice”
3. Affordability
Nationwide Average: 7.69/10
Arnoff Moving & Storage receives mixed feedback with some customers finding them competitively priced and offering excellent value, while others criticize the company for perceived price gouging and a lack of affordability.
Recent Reviews Mention...
“price is very competitive to other bids”
“price was an excellent value”
“Paid over $20k which indicates it wasn't affordable.”
4. Communication
Nationwide Average: 7.53/10
Arnoff Moving & Storage receives mixed feedback, with some customers highlighting their professionalism, responsiveness, and clear communication, while others express frustration over a lack of response, difficulty in contacting the company, and inconsistencies in customer service.
Recent Reviews Mention...
“no response to messages and no notification”
“had to call the company myself”
“terrible customer service and different answer every time”
5. Stick to Prices
Nationwide Average: 5.99/10
Arnoff Moving & Storage generally upholds their quoted prices with honesty and transparency, with only a rare exception necessitating negotiation.
Recent Reviews Mention...
“had to pay extra but resolved after negotiation”
“received a credit for less load weight, showing honesty”
“Charged exactly what they estimated”
Customer Insights
Interstate Move Duration: 10 days from 5 reviews
Great Crew Members
Pete,Tim | Pete and Tim make a great team |
Tyree, Jim, Robert Jr. | Went above and beyond, very efficient and caring. |
Maria | Maria and her team were amazing |
Mike Gullo, Adam Nepell | extraordinary job, professional and organized |
Doreen | Doreen was especially terrific and helpful |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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