Arnoff Moving & Storage of Albany, Inc. has been providing exceptional service to families and businesses since 1924. The company is based in Poughkeepsie, NY and Malta, NY, and serves areas including expert moving services in Albany, NY, Orange County, NY, Saratoga County, NY, Western Connecticut, and Western Massachusetts. As an agent for North American Van Lines, Arnoff has access to a large fleet of vehicles and moving professionals worldwide. They offer a wide range of services, including residential moving, commercial moving, international moving, corporate relocation, and office moving and relocation. With a strong focus on customer satisfaction, Arnoff has earned a 4.9 out of 5 rating from 394 reviews.
Arnoff Moving & Storage of Albany, Inc.
About Arnoff Moving & Storage of Albany, Inc.
Additional Cities Served: Schenectady, Troy, Saratoga Springs, Cohoes, Glens Falls, North AdamsShow More >
Moving Services
- Residential Move
- Commercial Move
- International Move
- Specialized Move
- Logistics
- Storage
- Local Movers
- Long Distance Movers
- Corporate Relocation
- Commercial & Industrial Office Moving & Relocation
USDOT Interstate License
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 12/21/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Arnoff Moving & Storage of Albany, Inc.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
5.93/10
Nationwide Average: 8.44/10
Arnoff Moving & Storage of Albany, Inc. receives a polarizing mix of feedback, with numerous customers praising their professionalism, efficiency, and the excellence of their moving services, while a significant portion of clients report issues ranging from poor experiences, service failures, to damaged items and unprofessionalism.
Recent Reviews Mention...
“terrible experience with the service”
“very professional and knowledgeable personnel”
“absolutely wonderful service”
2. Punctuality
4.73/10
Nationwide Average: 8.07/10
Arnoff Moving & Storage of Albany, Inc. has mixed feedback, with several reports of timely service contrasting with numerous complaints about missed delivery windows and significant delays.
Recent Reviews Mention...
“Everything was done on time”
“Prompt in their moving service”
“Consistently miss their scheduled delivery window”
3. Affordability
5.22/10
Nationwide Average: 7.69/10
Arnoff Moving & Storage of Albany, Inc. receives mixed reviews, with some customers finding their prices fair and competitive, while a significant number perceive their services as overpriced and not affordable.
Recent Reviews Mention...
“Decent price for the service”
“Paid over $20k, very expensive.”
“competitively priced”
4. Communication
4.44/10
Nationwide Average: 7.53/10
Arnoff Moving & Storage of Albany, Inc. has mixed feedback, showing instances of exceptional service and responsiveness, but is more frequently criticized for a lack of communication and poor customer service interactions.
Recent Reviews Mention...
“Good communication with text updates.”
“courteous and followed my instructions”
“Customer service reps lie about delivery dates”
5. Stick to Prices
2.42/10
Nationwide Average: 5.99/10
Arnoff Moving & Storage of Albany, Inc. has significantly disappointed customers due to not adhering to initial promises, misrepresenting services, and adding unexpected fees after service delivery.
Recent Reviews Mention...
“promised delivery repeatedly but failed.”
“did not receive the white glove service promised.”
“since there was an issue with the claim after moving”
Customer Insights
Cost: $ 19113.00 from 3 reviews
Great Crew Members
| Jeremy, Todd | Jeremy and Todd made my move easier |
| Todd | Todd gave practical moving tips and information |
| Bethany | Bethany was awesome! |
| Doreen | made the setup and communication easy |
| Sean, Mark | Sean and Mark were very polite and hard workers |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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