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| 13440, 9772 River Rd, Marcy, NY, 13403 | |
License Info
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| Residential moving, Office moving, Packing service See More |
| 24561 NY-37, Watertown, NY, 13601 | |
| Local moving, Long-distance moving, Cross-country moving See More |
| 93 Industrial Park Blvd, Elmira, NY, 14901 | |
License Info
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| Residential / Corporate Relocations, Storage Solutions, Commercial Relocations See More |
| Oswego, NY, 97034 | |
License Info
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| Local moving, Long-distance moving, Cross-country moving See More |
based on 189+ data points
| Watertown Town, MA, 02472 | |
| Residential Moving, Commercial Moving, Long Distance Moving See More |
based on 243+ data points
| Syracuse, NY, 13202 | |
License Info
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| Residential Moving, Commercial Moving, Local and some long distance moving See More |
based on 167+ data points
| 295 Greene Ave Ste 2, Brooklyn, NY, 11238 | |
License Info
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| Local Moving, Long Distance Moving, Commercial Moving See More |
based on 90+ data points
| 829 Erie Blvd W, Rome, NY, 13440 | |
License Info
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| Local moves, Intrastate moves, Packing services See More |
based on 14+ data points
| 21187 Coffeen St, Watertown, NY, 13601 | |
License Info
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| Long Distance Moving, Military Moves, Cross Country See More |
based on 1+ data points
| 232 Utica St, Clinton, NY, 13323 | |
| Local & Long-Distance Moving, DIY Do-It-Yourself, HS Hybrid Service See More |
About EJA Services
EJA Services is a full-service moving company founded in 2003. Located in Oriskany, it serves Utica, Rome, and all the surrounding communities in Central NY. If you're looking for movers in Utica, NY, EJA Services is a company to consider. Their fully licensed and insured movers are trained to handle any type of residential or commercial project, including apartments, condominiums, townhouses, single-family homes, and offices. It can even help you with the transportation of a piano, an artwork, or a piece of furniture if you want it delivered safely to your doorstep. EJA Services also provides flexible storage solutions to meet all your needs, whether you’re looking to store your items for one month or an entire year. It can move your belongings across the state, across the country, or anywhere in the world with its advanced equipment and global network and resources.
| Category | Rating | Why? |
|---|---|---|
| Quality | 9.48/10 | |
| Punctuality | 8.93/10 | |
| Affordability | 9.08/10 | |
| Communication | 8.78/10 | |
| Stick to Prices | 8.84/10 | |
| Speed | 9.61/10 | |
| Friendliness | 9.76/10 | |
| Will Hire Again | 9.4/10 | |
| Professionalism | 9.16/10 | |
| Conflict Handling | 7.08/10 | |
| Precision & Care | 9.19/10 |
Recent Customer Reviews Mention...
Quality “very happy with EJA Movers” “EJA is our go-to mover” “felt they went above and beyond with assistance” “Absolutely wonderful company” “they were wonderful” “great work by movers” “they are wonderful” “Prompt, Professional, Efficient” “very professional and fast” “Mario walked away leaving us hanging” |
Punctuality “They showed up but walked away immediately” “were prompt” “kept in touch and let know when to expect them” “arrived on time” “On time” “Kori and Rich were very professional and punctual” “they were able to send two people within 2 hours” “they were on time” “on time” “showed up on time” |
Affordability “reasonable in price” “The price was also extremely reasonable” “very reasonable company” “quote was very reasonable for a long distance move” “they had very fair prices” “Reasonably priced” “pricing was fantastic” “worth every penny” “price was less than estimated” “very reasonable pricing” |
Communication “customer service is always exceptional” “pleasant to talk to in person and over the phone” “very professional and so easy to work with” “patient with my constantly changing moving dates” “everyone kept in contact every step of the way” “Communication was great” “kind and personable communication” “pleasant, accommodating, and communicative” “excellent customer service” “easy to schedule and reschedule” |
Stick to Prices “gave a quote and were able to comeback” “confirmed the quote initially provided” “price was less than estimated” “exactly the stated cost with no hidden fees” “Price was exactly as estimated” “accepted an amount less than the usual charge” “pricing was straightforward” “the quote given was exactly the amount charged” |
Speed “job was done within an hour” “fast” “efficient” “swift with unloading/assembling” “packed up their trucks promptly” “they were fast” “guys were so quick and efficient” “piles of boxes taken out with precision and speed” “they were quick and efficient” “neat can’t say enough” |
Friendliness “both men were friendly” “They’re kind, understanding, helpful” “they were wonderful” “they were all friendly and polite” “Kyle and Charlie are super sweet and respectful” “They were all nice” “very friendly and accommodating” “so easy to work with” “workers were very friendly” “impressed and grateful for the team’s help” |
Will Hire Again “will be calling you again for a future project” “would hire again for our construction projects” “would highly recommend this company” “highly recommend this company and would definitely do business again” “would definitely hire again” “would definitely hire Chris, Kyle, and Kori Smith again” “they are wonderful” “would recommend them without reservations” “recommend EJA and would hire them” “3rd time doing business with EJA Moving” |
Professionalism “both men were professional” “they were wonderful” “professional and wouldn't let us help with anything” “described as professional” “Mario walked away which is unprofessional” “very professional” “extremely professional” “extremely professional” “always professional” “very professional from office to movers” |
Conflict Handling “did not hesitate to rectify the situation” “will do whatever it takes for client satisfaction” “went above and beyond to help” “willing to bend over backwards to make sure I was happy” “Did not acknowledge fair review” “did not rectify the damage” “went above and beyond” “owner went above and beyond the call of duty” “company offered to refund the 3% service charge” |
Precision & Care “respect and care for my property” “They walked away, indicating carelessness” “They wrap everything so nothing was scratched” “extreme care with all of our belongings” “all belongings were well taken care of” “treat your items with care” “very careful unloading everything” “they were very careful with my items” “Nothing was damaged or broken in transit” “treated each item with the utmost care” |
Pros & Cons
- Highly professional and organized
- Exceptional customer service
- Highly efficient and quick
- Reasonable and competitive pricing
- Occasional unprofessional behavior, like walking away
- Some cases of damage reported
- Instances of communication/administrative concerns
- Considered too expensive by some customers
Great Crew Members
| Eddie,Mike | Eddie and Mike especially are pleasant to talk to |
| Chris, Kyle, Kori Smith | they made our move much easier |
| Kyle, Charlie | amazing at what they do and very respectful |
| Eddy | Eddy and his guys are great |
| Eddie,Ward,Julie,Jamie,Tom | Eddie connected with the team, Ward did quote in difficult conditions, Julie answered many questions, Jamie and Tom communicated well |
About Diamond Storage
Diamond Storage is the number one resource for self-storage in Watertown, NY. It provides storage solutions for both personal and business needs, with a wide range of unit sizes and climate-controlled options. Round-the-clock surveillance ensures that your things are well-protected. And you get 24/7 drive-up access to your unit, making it easy to get what you need when you need it. Whether you’re a homeowner looking to store your valuable belongings or an entrepreneur who needs to manage your company’s supply chain, Diamond Storage has the perfect solution for you. Move in now and get a free month of storage plus a free lock and dust cover. Pay through the company’s onsite kiosk. Its knowledgeable storage experts will be happy to assist you. Diamond Storage was established in 2004.
| Category | Rating | Why? |
|---|---|---|
| Quality | 8.28/10 | |
| Affordability | 8.13/10 | |
| Communication | 8.74/10 | |
| Friendliness | 9.02/10 | |
| Will Hire Again | 8.53/10 | |
| Conflict Handling | 7.56/10 |
Recent Customer Reviews Mention...
Quality “they are military friendly and have the best team around” “Made my transition very easy” “fantastic team and great help from Jason” “Local managers went above and beyond to assist” “awesome customer service indicates quality” “affordable based on "Good prices"” “Diamond Storage is the best” “Price was high but service was good” “good prices” “Great customer service and would definitely recommend” |
Affordability “spacious and affordable prices” “Good pricing indicates affordability” “very affordable based on "Good prices"” “rates are very competitive” “prices were really decent” “very affordable due to deployment discount and freebies” “Price was high” “good prices” “pretty decent price” “Priced high for outdoor units” |
Communication “walked me through over the phone” “Emily has been very prompt and helpful” “Maibel answered all my questions with confidence.” “awesome customer service shows good communication” “excellent communication based on "24/7 accessible" and "very prompt in assisting"” “easy and immediate credit when moved out” “owner was very courteous” “staff was helpful” “Good communication” |
Friendliness “people are kindest and helpful” “Highly recommend” “Maibel was a sunny, happy person.” “excellent staff” “owner was awesome” “staff is friendly” “they are great people” “good people” “staff was friendly” |
Will Hire Again “💯% recommend it” “would definitely hire again” “I will always rent here” “would highly recommend KO storage and use again” “Highly recommend” “highly recommend this company” “would highly recommend this business” “Highly recommend Diamond Storage” “good service implies would hire again” “Would definitely recommend to family” |
Conflict Handling “always try their best to resolve issues” “showed willingness based on "very prompt in assisting you"” “quick to resolve the issue” “Care about doing what is right” |
Pros & Cons
- Excellent customer service
- Affordability with discounts and competitive rates
- Military friendly with deployment discounts
- Good communication and 24/7 accessibility
- Price was high
- Priced high for outdoor units
Great Crew Members
| Emily | Emily was so helpful |
| Andre | Andre was very helpful and patient |
| Emily | Emily has been very prompt and helpful |
| Maibel | Maibel was extremely helpful, informative, and pleasant. |
| Jason | great help |
About Dimon & Bacorn Inc
Founded in the early 1900s, Dimon & Bacorn Inc. has been family-owned and operated for four generations. It is one of only a handful of companies that can proudly say they have over 100 years of experience in the moving and storage industry. Based in Elmira, Dimon & Bacorn provides relocation services for households and businesses of all sizes, both domestically and worldwide. As part of the Elmira, NY moving services, its offerings include palletized household storage and container storage. The company's trucking and logistics division can take your belongings to any country. Affiliated with the Better Business Bureau, the American Moving and Storage Association, and several other reputable organizations, Dimon & Bacorn stands as a dependable option in the moving industry. Contact their professional staff today for a free, no-obligation estimate.
| Category | Rating | Why? |
|---|---|---|
| Quality | 9.13/10 | |
| Punctuality | 8.41/10 | |
| Affordability | 8.18/10 | |
| Communication | 8.85/10 | |
| Stick to Prices | 4.83/10 | |
| Speed | 9.05/10 | |
| Friendliness | 9.3/10 | |
| Will Hire Again | 8.84/10 | |
| Professionalism | 8.83/10 | |
| Conflict Handling | 5.23/10 | |
| Precision & Care | 8.24/10 |
Recent Customer Reviews Mention...
Quality “Great job and incredibly efficient” “extremely satisfying experience” “Dimon and Bacorn handled my distance move professionally” “DBI broke down a stressful situation with professionalism” “Dimon & Bacorn provided excellent help” “Amazing experience with professionals” “Amazing job and great experience” “best moving experience I've had” “quality was not entirely satisfactory” “excellent from start to finish” |
Punctuality “driver was on time” “arrived on time” “arrived on time on moving day” “everything happened exactly on time” “always on time” “took 2 days longer than planned” “prompt in responding” “they were on time” “everything run smoothly & on schedule suggests punctuality” “on time in both locations” |
Affordability “Cost seemed somewhat high” “final price was less than the original quote” “Service was very reasonable” “Great value for the price” “Best price inside Elmira for a good sized storage unit” “great deal on the units” “exceeded my expectations at a good value” |
Communication “great communication with office and field staff” “communicating” “responsive quality from DBI's lead person through the office to the crew” “extremely responsive to all questions” “Great communication throughout the move” “communication needs improvement with claim process” “responsive and friendly communication” “very helpful answering my questions” “patiently answered my questions and stayed in contact” “Really helpful with answering questions.” |
Stick to Prices “estimate was off by over $3,000” “final price was less than the original quote” “promised reimbursement over the phone and in writing then denied” |
Speed “never stopped moving forward, quick move on both ends” “so efficient on the actual moving day” “very efficient during the move” “guys were fast” “fast move” “Efficient” “fast in and out in 30-45 minutes” “nearly cost us the closing on our home” “worked quickly” “Fast and efficient move” |
Friendliness “treated us with respect” “very considerate and accommodating” “they are friendly” “Assisted with respect and patience” “Everyone made the move as easy as possible” “efficient and friendly” “crew was described as nice” “staff was very kind” “the crew was great” “crew was friendly” |
Will Hire Again “would definitely hire again” “would hire again due to positive experience” “would recommend them again” “would hire again due to their crucial role in the move” “would urge anyone to call Dimon & Bacorn” “Highly recommend and would hire again” “Highly recommend Dimon & Bacorn Inc” “want to use their service again” “hesitant to use the company again” “no reason to look any further” |
Professionalism “handled my distance move professionally” “professional expertise from the representative to the crew” “helpful and capable crew” “Showed outstanding professionalism” “Moving teams and driver were awesome” “handling of items and issue resolution was lacking” “looking for a professional organization” “crew was professional” “no professionalism as no follow-up was provided” “gentleman who loaded my trailer was very professional” |
Conflict Handling “attempted to address the issues but no resolution yet” “general manager made sure everything was set right” “Small issue was promptly addressed” |
Precision & Care “packed china and breakables carefully” “Showed respect and care for items” “nothing broken” “did not protect carpet and rough handling of items” “took excellent care of belongings” “furniture was damaged” “items arrived broken” “very careful with my things” “Movers handled items professionally” “Very careful with all items” |
Pros & Cons
- Professional and knowledgeable crew
- Great communication throughout the move
- Efficient and fast moving process
- Friendly and courteous team
- Estimate was off by over $3,000
- Items arrived broken
- Handling of items and issue resolution was lacking
- Communication needs improvement with claim process
Great Crew Members
| Sidney, Mark, Jack | praise for office, field staff, and driver |
| Dimon, Bacorn | Packing was high quality and driver very skilled |
| Mr. Dimon | set parents at ease |
| Jack | Special thanks to Jack for being great to work with |
| Josh | Josh was thorough and thoughtful |
About Fast Forward Moving LLC
Fast Forward Moving LLC is a professional moving company that aims to make the moving process a breeze for its customers. It provides all the necessary services needed for a successful move, including supplying trucks and movers in Utica, NY. The company ensures that all boxes are packed and ready to be moved, with its team of skilled movers and protective equipment. Testimonials from satisfied customers highlight Fast Forward Moving's exceptional service, punctuality, and overall professionalism. With a focus on understanding clients' moving needs, Fast Forward Moving LLC is dedicated to providing a seamless and stress-free moving experience.
| Category | Rating | Why? |
|---|---|---|
| Quality | 8.35/10 | |
| Punctuality | 6.9/10 | |
| Communication | 6.6/10 | |
| Friendliness | 8.81/10 | |
| Will Hire Again | 7.9/10 | |
| Professionalism | 8.22/10 |
Recent Customer Reviews Mention...
Quality “the best priced company i found” “did a fantastic job helping my father move” “felt in really good hands” “Fast and efficient service made my move easy” “Excellent service” “Terrific job” “had a good experience with the moving service” |
Punctuality “was prompt” “they never showed up for my friend's move” “reliable and prompt” |
Affordability “affordable, best priced company i found” |
Communication “my friend was eventually blocked when attempting to call” “helped every step of the way” “Scheduling with Matt was very easy” |
Speed “moved my house quickly” “Move completed quickly due to efficiency” |
Friendliness “courteous and created a fun atmosphere” “kind and flexible” “amazing people” “Matthew and his helpers were hardworking and honest” “enjoyable to be around” |
Will Hire Again “would hire again because they made moving easy” “highly suggest giving them a call” “would hire again” “would use them again” “two diametrically opposed experiences with this company” “would definitely hire again” |
Professionalism “professionalism assumed from excellence” “were hardworking, honest” “reliable and prompt” |
Precision & Care “belongings were handled with utmost care” “extra care done” |
Pros & Cons
- Affordable and best priced options available
- Belongings handled with utmost care
- Friendly and professional staff
- Efficient and quick move completion
- Did not show up for a scheduled move
- Some cases of poor customer service post-issues
About PT Movers
PT Movers is a moving company based in Watertown Town, MA and serves forty seven of the United States, indicating the company's sizable service area. While the exact timeline of their business operations is not depicted, the service details available reflect experience and expertise in handling tasks of any size - from residential to commercial transactions. Not just typical moving tasks, PT Movers also offers special services including piano and organ moving, full home, or office packing services and even the safe moving services. The uniqueness of PT Movers lies in its focus on detailed coordination with their customers and their expertise, all pooled to deliver a quick, honest, and high-quality service.
| Category | Rating | Why? |
|---|---|---|
| Quality | 8.17/10 | |
| Punctuality | 7.9/10 | |
| Affordability | 7.33/10 | |
| Communication | 7.13/10 | |
| Stick to Prices | 3.97/10 | |
| Speed | 8.87/10 | |
| Friendliness | 8.07/10 | |
| Will Hire Again | 7.88/10 | |
| Professionalism | 7.2/10 | |
| Precision & Care | 8.69/10 |
Recent Customer Reviews Mention...
Quality “felt very safe and taken care of” “give ZERO STARS but forced to give one” “great work by movers” “Unbeatable price and friendly service” “got the job done efficiently” “highly recommend PT Movers and would use them again” “worst moving company I have ever hired” “fantastic service, enjoyed moving, stress free and enjoyable” “efficient and economical implies great quality of service” “Kevin and Gerry were amazing” |
Punctuality “very punctual” “promptly showed up on time” “Received a courtesy call to postpone and rescheduled.” “show up at 9AM...finally got to my house it was past 11AM” “showed up on time” “punctual” “they were an hour and a half late” “consistently on time” “were prompt” “showed up on time” |
Affordability “cheap quote but not worth the damage cost” “offer couldn't be beat by competitors” “Unbeatable price” “way too expensive” “the price was very reasonable” “charged me too much for a short trip ” “the price was reasonable” “got money's worth with the service provided” “great value for their service” “economical” |
Communication “Very understanding and accommodating with rescheduling.” “went to the WRONG ADDRESS” “were accommodating, responsive” “team was very responsive” “good communication” “got the day and time wrong, poor updates” “good customer service” “"Phil called me right back"” “most disrespectful people on the phone” “great communication, coordinated same day move” |
Stick to Prices “tried to charge me $560...have a minimum 4 hour requirement” “the price ended up being almost $300 extra” “charged for two people when effectively one worked” “No hidden charges” “charged me for 3.5 hours as a minimum” “Kept to the pricing without extra charges” |
Speed “got the job done in record time” “job was completed in a timely manner” “efficient in their work” “completed the move quickly in under 6 hours” “only took an hour and a half for the job” “my whole house is empty within 3 hours” “efficient” “loaded and unloaded very quickly” “took 1.5 hours, charged for 3.5 hours” “quick” |
Friendliness “restored my faith in New York” “complained and shown unprofessional behavior” “employees were very friendly” “friendly service” “were courteous and fun” “team was polite and pleasant” “super helpful and friendly” “some movers were high on drugs and ate food without permission” “could not have been kinder” “the guy who showed up was nice” |
Will Hire Again “would definitely pick PT Movers again” “would not hire again due to damage caused” “would definitely hire again” “Appreciated the understanding and would hire again.” “would hire again” “had to hire another moving company ” “would definitely hire PT Movers again” “would give my highest recommendation” “would certainly use them again” “definitely recommend these guys, will hire again” |
Professionalism “very professional workers” “unprofessional, dirty, complained, not actual professionals” “showed high professionalism” “for your excellent work” “easy to work with and professional” “guys show up smoking and joking and moving lackadaisical” “disrespectful and left garbage all over” “all were professional” “professional team ” “tried to guilt me into a large tip” |
Conflict Handling “hid damages, no attempt to right wrongs” “went above and beyond” |
Precision & Care “took care of my belongings like their own” “unwrapping & unused moving blankets, broke items” “handled delicate items with care” “they moved our home with the utmost care” “careful with our belongings, moved as if their own” “very careful with antiques and no damage” “handled all furniture with extreme care” “took care of things” “so careful with our items” “treated our items as if they were their own” |
Customer Insights
Cost: $ 461.00 from 4 reviews
Hourly Minimum: 3.75 hours from 4 reviews
Local Move Duration: 2.25 hours from 4 reviews
Great Crew Members
| Roland, Brandon | very professional and hard workers |
| Phil | Phil was impressive and thankful in service |
| Kevin, Gerry | accommodating, responsive and efficient |
| Wayne, Joshua | Mr. Wayne and Mr. Joshua went above and beyond |
| Phil, Josh, Ben, Wayne | impressive teamwork and solid effort all day |
About Soliman Movers and More
Soliman Movers and More, based in Manlius, New York, is a locally owned and operated, full-service residential and commercial moving company that serves both interstate and intrastate customers. The company was founded to provide honest and reliable services, and their experienced movers serving Syracuse, NY are background checked, drug tested, and personally trained by the owner. Soliman Movers offers a range of services, including residential and commercial moving, local and long-distance moving, piano and organ moving, packing and unpacking, hauling, loading and unloading services, delivery, in-home furniture moving, and home staging services. They pride themselves on being people moving people, and delivering quality service with reasonable pricing.
| Category | Rating | Why? |
|---|---|---|
| Quality | 7.81/10 | |
| Punctuality | 8.77/10 | |
| Affordability | 6.67/10 | |
| Communication | 6.68/10 | |
| Stick to Prices | 5.2/10 | |
| Speed | 8.24/10 | |
| Friendliness | 8.67/10 | |
| Will Hire Again | 7.64/10 | |
| Professionalism | 8.27/10 | |
| Conflict Handling | 2.33/10 | |
| Precision & Care | 8.25/10 |
Recent Customer Reviews Mention...
Quality “great work by movers” “very good experience from beginning to end” “the best movers ever hands down” “fantastic job” “good luck with these movers” “company was not considerate or compassionate” “professional and very pleasant made it a great experience” “reasonable pricing and good job twice” “Awesome service, highly recommended.” “Movers were professional and efficient.” |
Punctuality “showed up exactly on time” “arrived 15 minutes early” “they were on time” “Showed up on time.” “Movers showed up on time” “the two men were on time” “the men showed up on time” “arrived 15 minutes early” “they were on time” “The movers were on-time” |
Affordability “price was very reasonable for the work done” “very reasonable price” “Slow and costly!” “very reasonable for the amount of work” “Charged more than expected, feels overpriced” “experience was positive regarding cost” “flexible to accommodate our moving budget” “hired them for three hours at a reasonable rate” “had to pay $750 for a simple move” “Prices are more than fair” |
Communication “Rebecca provided excellent guidance” “owner was very helpful and personable over the phone” “representative was unsympathetic during phone call” “easy to get an estimate and scheduled” “Rebecca showed compassion and integrity.” “Rebecca answered all my mom questions” “difficulty in communication and harassment” “poor communication” “incredibly friendly front desk gal helped us” “Rebecca was helpful and personable over the phone” |
Stick to Prices “no surprises in costs, expected costs were clear” “no mention of price changes after quote” “did not return deposit due to policy” “overcharged by $360” “overcharged by $360” “no mention of price changes, giving benefit of the doubt” “no surprises on price” “original estimate did not factor in incompetence” “recalculated to double the initially quoted price” |
Speed “only took a 15 minute lunch break” “efficient” “packed and moved everything in 1 day” “super flexible and very fast” “Slow and costly!” “got us all moved in by 9 PM” “packed and moved everything in 1 day” “timely manner in moving” “worked with precision and efficiency” “quick while careful” |
Friendliness “had a few laughs, very accommodating” “polite” “the movers were kind” “a pleasure to work with” “representative showed no empathy” “very pleasant” “Were pleasant.” “Movers were courteous” “courteous and hard working” “were so respectful” |
Will Hire Again “highly recommend them and would hire again” “would hire again” “would certainly give them a call back” “would recommend to anyone” “would definitely hire them again” “no compassion shown, would not hire again” “would hire again” “would definitely use them again” “would definitely hire again.” “Satisfactory experience but lost an item.” |
Professionalism “treated us with respect and professionalism” “professional” “no negative comments on crew's professionalism” “professional and very pleasant” “very professional, conducted walk-throughs” “Professional crew.” “unprofessional behavior by owner” “guys were respectful and courteous” “no negative comments, giving the benefit of the doubt” “Unprofessional billing practices” |
Conflict Handling “did not make an exception despite tragic circumstances” “Rebecca insists missing dehumidifier wasn't their fault.” “puts the safety of employees first.” “unwilling to provide insurance information” “refused to provide insurance information” “Refused to acknowledge mistakes in billing” “no effort made to resolve the damage issue” “no one responds to insurance claims” |
Precision & Care “treated belongings with respect and extra care” “covered up the furniture in protective blankets” “not 1 scratch on any items, all figurines perfect” “wrapped fragile furniture” “no dings or scratches to the walls” “lugged items down 6 flights carefully” “damaged items and scuffed walls” “no damages to the house or her belongings” “damaged items and walls” “treated our items with so much respect” |
Pros & Cons
- Professional and courteous service
- Excellent guidance and customer service
- Efficient, completed moves in a timely manner
- Respectful and careful with belongings
- Issues with overcharging
- Unprofessional billing practices
- Poor communication and handling of customer issues
- Damage to items and property reported
Customer Insights
Local Move Duration: 7 hours from 4 reviews
Great Crew Members
| Rebecca | Rebecca provided excellent guidance and scheduled us |
| Rebecca | very helpful and personable over the phone |
| Rebecca | deserved a praise for making it a great experience |
| Soliman | did a good job on both moves |
| Rebecca | Squeezed move in on short notice. |
About Gotham Moving Systems
Gotham Moving Systems is a fully licensed, insured, and family-owned local NYC moving company that has been in business for close to 25 years. The company's service areas include New York, Florida, Pennsylvania, and nationwide long-distance moves. They provide local, long-distance, and commercial moving, storage services, white glove packing, and fine art moving services. As a part of the diverse moving services in Brooklyn, NY, they also offer last-minute moving services for those with urgent needs. Gotham Moving Systems pride themselves on delivering exceptional service that goes above and beyond customer expectations, ensuring a stress-free moving experience. They are highly rated by their clientele for their quality service and professionalism.
| Category | Rating | Why? |
|---|---|---|
| Quality | 7.97/10 | |
| Punctuality | 7.89/10 | |
| Affordability | 5.84/10 | |
| Communication | 7.33/10 | |
| Stick to Prices | 5.3/10 | |
| Speed | 8.58/10 | |
| Friendliness | 8.46/10 | |
| Will Hire Again | 7.6/10 | |
| Professionalism | 8.52/10 | |
| Conflict Handling | 4.23/10 | |
| Precision & Care | 6.52/10 |
Recent Customer Reviews Mention...
Quality “trusted with belongings but many items were broken” “they lied and promised a refund that was never received” “absolute best experience with a moving company” “OUTSTANDING service” “the guys were great” “received nothing but friendly and excellent service” “great price for my move” “very pleased with their moving service” “great service in several moves” “worst experience ever” |
Punctuality “workers were on time” “the guys were on time” “arrived right on time” “showed up when they said they would” “The crew arrived on time” “they canceled the job on the day of the move” “started 30 mins late” |
Affordability “quote doubled after loading the truck” “great price for my move” “rob you blind for the service” “worth every penny” |
Communication “never confirm anything in writing” “Eric was so helpful, Brian confirmed the move” “Eric is also a pleasure to speak to” “good communication with staff” “company is rude” “excellent communication throughout” “Extremely smooth from the very first phone call” “everyone was extremely nice and helpful” “Eric is the man you want to contact” “Eric was available any time for questions” |
Stick to Prices “quote was doubled in the end” “promised a refund for incorrect charges but never received” “only paid what I was originally quoted” “changed the price with no notice” “The price they quoted was the price I paid” “His word and what he promises is written in stone” |
Speed “got everything done in the time frame allotted” “moved my items quickly and efficiently” “moved everything in a timely manner” |
Friendliness “Sadique was warm” “received nothing but friendly service” “made moving less painful” “treats customers with no respect” “team was personable and friendly” “These guys are awesome and trustworthy” “were amazing” “they are polite and respectful” “Hector and the crew were very nice” “crew was very personable” |
Will Hire Again “missing items and damaged floors” “wouldn't hire again due to fraudulent charges” “will never use another mover after this experience” “definitely using them in the future” “extra hours charged not right” “definitely contact Gotham again” “highly recommend them and will use them again” “highly recommend and would hire again” “would use these guys again” “would not hire again” |
Professionalism “workers were professional” “Sadique was extremely professional” “very professional crew” “staff are professional” “team was professional and hard-working” “phenomenal experience with the moving crew” “were amazing” “Eric and the crew were very professional” “crew was professional and helpful” “they are professional local movers” |
Conflict Handling “no effort shown to resolve the refund issue” “denied breaking items” “ordered a replacement part without being asked” “items missing and no resolution mentioned” “did not take accountability for issues” “resolved the issue with grace and confidence” “company reached out to resolve issues” |
Precision & Care “items went missing and others were broken” “handled my belongings very well” “everything moved safely” “they broke boxes and a cabinet” “everything was moved in extremely smoothly” “clothes, ugg boots and shoes are missing” “really cared for my items” “they moved my entire life to a storage area” “they are very careful with belongings” “furniture was packaged securely, no damage” |
Pros & Cons
- Professional and hard-working team
- On-time arrivals
- Excellent communication
- Moves completed within the allotted time frame
- Quote doubled after loading the truck
- Items missing and damages reported
- Rare cases of rude behavior from company staff
- Some cases of unprofessional and unreliable service
Great Crew Members
| Eric,Sadique,Brian | Eric was helpful, Sadique led a professional team, Brian was available for questions |
| Joseph, Marlon, Sadiq, Eric | they moved items quickly and good communication |
| Gotham | thanked Gotham for excellent service |
| Ed | had a great experience with Ed |
| Mars, Martin, Adrian | all showed exceptional service and professionalism |
About Felice Moving & Storage
Felice Moving & Storage is a Rome-based moving company with over 75 years of experience, partnering with Wheaton World Wide Moving to provide interstate and international relocation services. A commitment to a customer-first philosophy has guided Felice in offering extensive services such as residential and corporate moves, packing, crating, and storage services. For those in need of storage, Felice has over 100,000 square feet of warehousing at their Rome facility and 20,000 square feet at their Watertown facility, as well as self-storage units available for rent. Their professional staff is not just experienced, but vast in their knowledge of the moving industry, and they are dedicated to helping customers with their relocation needs in Utica, NY.
| Category | Rating | Why? |
|---|---|---|
| Quality | 8.1/10 | |
| Affordability | 7.6/10 | |
| Communication | 7.09/10 | |
| Speed | 8.31/10 | |
| Friendliness | 7.96/10 | |
| Will Hire Again | 7.71/10 | |
| Professionalism | 7.34/10 | |
| Conflict Handling | 2.84/10 | |
| Precision & Care | 6.62/10 |
Recent Customer Reviews Mention...
Quality “everything was done so pleasingly” “they did a great job” “Amazing and so professional!” “Fantastic people” “make moving look easy” “Packed belongings with little to no padding.” “Efficient and helpful” “worst customer service” “great service” “trustworthy and dependable” |
Punctuality “Prompt scheduling” |
Affordability “very competitive prices” “the price was right” “average price” “low prices” |
Communication “very nice phone interaction” “great customer service, very helpful” “worst customer service” “easy to work with” “quick response to various changes” “fantastic movers” “have been trying to contact them since” |
Speed “Efficient and helpful” “Movers were efficient” “go the extra mile” |
Friendliness “staff was super courteous” “they are friendly” “Pleasure to deal with” “appear to be racist” “they are polite” “Movers were wonderful to work with” “fantastic movers” “they are friendly” “one of the movers was extremely rude” |
Will Hire Again “would definitely hire again” “would hire again” “recommend this company and would hire again” “would hire again” “Sad to think about rehiring due to unprofessional conduct.” “Efficient and helpful” “would not give them a penny in the future” “would hire again” “would give 6 stars if I could” “would hire again” |
Professionalism “impressed with the professional job” “crew was so professional” “Conduct was unprofessional.” “operate like 1945” “They are professional and caring” “crew was professional and made my life much easier” “Professional in stacking belongings” “fantastic movers” “backed up the thief instead of helping” “crew conducted themselves professionally” |
Conflict Handling “did not make efforts to amend false damage claims” “doing minor fixes if something looks off” “did nothing to rectify the situation with the stolen ring” “did not address broken and chipped items” “all we want is what we paid them” |
Precision & Care “neat and careful packing” “Furniture was well cared for” “Ruined several items by improper packing.” “marked everything as damaged unnecessarily” “Your items, either stored or moving, are safe” “an engagement ring was stolen” “not a mark on the wall or the entertainment center” “lots of stuff broken and chipped” “making sure your items are placed properly” “Everything was packed perfectly” |
Pros & Cons
- Offers competitive prices
- Efficient and helpful service
- Responsive and accommodating staff
- Professional and courteous crew
- Incidents of unprofessional behavior
- Some cases of improper packing resulting in damage
- Occasionally marked items as damaged unnecessarily
- Infrequent but serious issues such as theft
About U-Pack
U-Pack is a long-distance moving company that has been operating since 1997. Based in Fort Smith, Arkansas, U-Pack offers door-to-door moving services in a nationwide coverage area. As a convenient and affordable alternative to traditional moving services, U-Pack provides flexible options such as storage and guaranteed transit. The company charges only for the space customers use in their equipment, and fuel costs are always included, making it easier to stay within the budget. U-Pack's experienced team offers exceptional customer support, with consultants available over the phone and online. Services offered are suitable for various moving scenarios, including long-distance, military, cross-country, senior, student, job relocation, and small moves. If you're looking for more moving options in the same area, you can check out other movers serving Canton, NY.
| Category | Rating | Why? |
|---|---|---|
| Quality | 7.95/10 | |
| Will Hire Again | 7.78/10 |
Recent Customer Reviews Mention...
Quality “Service was top notch” “great way to move our belongings” “great experience with U-Pack” |
Affordability “price dropped $1200, about the same as Uhaul rental” |
Communication “respond very easily and at most hours” |
Stick to Prices “Only paid for the number of feet used” |
Friendliness “Drivers were friendly and helpful” “drivers have always been so friendly” |
Will Hire Again “would 100% use Upack again” “definitely use this company again” “would use U-Pack again” |
Conflict Handling “quickly responded and resolved loading dock issue” |
Precision & Care “Our stuff got a little wet in some spots” |
Pros & Cons
- Price competitive with Uhaul rental
- Responsive service easily reachable at most hours
- Friendly and helpful drivers
- Efficient resolution of issues
- Belongings got a little wet in some spots
About COWs of Central NY
COWs of Central NY is a locally-owned and operated company with over 25 years of experience in the business. Based in Clinton, NY, this company provides personalized moving and storage solutions to Central NY and surrounding areas, including being an option when you are searching for movers in Utica, NY. Their unique range of services includes DIY (Do-It-Yourself), where customers are engaged to load and unload their mobile storage containers, a Hybrid Service (HS), where customers load some items and professional movers handle the heavier items, and a Full Service (FS) for customers who prefer to relax while the company does all the work. With over 100 locations nationwide, COWs is a convenient and reliable choice for both local and long-distance moves.
Recent Customer Reviews Mention...
Speed “they were quick delivering the storage pod” |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
Overall quality of the service provided on moving day.
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
Why Hire EJA Services
You should hire EJA Services for a move if you are looking for an efficient, professional, and reliable mover who has received consistent positive reviews for their work. EJA Services has proven to be adaptable to complex moves, meticulous in protecting your items, and reasonable in their pricing. Their moving crew are known for their professionalism and friendly demeanor, adding a personalized touch to ease the stress of moving. EJA has shown impressive performance in both local and long-distance moves, winning customers' trust with their care and efficiency. The combination of these factors makes EJA Services a top-notch choice.
View Full Profile >>Why Hire Dimon & Bacorn Inc
You should hire Dimon & Bacorn Inc for a move if you're looking for a company that is punctual, professional, communicative and skillful. They handle long distance moves well and even make stressful situations such as moving elderly parents or entire households manageable. Dimon & Bacorn Inc demonstrate excellent packing skills ensuring all items are safely secured and they have a history of efficient delivery. Many reviews highlighted their friendliness, responsiveness and patience in dealing with the intricacies of moving. It should be noted though, as with all moving companies, a handful of negative reviews pointed out occasional mishandling of items and inadequate customer service.
View Full Profile >>Why Hire Diamond Storage
You should hire Diamond Storage for a move if you place a high value on exceptional, personable customer service, as well as military-friendly discounts. Their well-maintained, diverse storage options - including clean, secure, and climate-controlled units - cater to a variety of needs. They offer 24/7 access and prompt assistance for any issues. The facilities are spacious, with competitive pricing and easy account handling noted. Despite some comments about limited space for large moving trucks, the overall consensus is that this is the best storage provider in the area for reliability, support, and quality of service.
View Full Profile >>Why Hire EJA Services
You should hire EJA Services for a move if you are looking for an efficient, professional, and reliable mover who has received consistent positive reviews for their work. EJA Services has proven to be adaptable to complex moves, meticulous in protecting your items, and reasonable in their pricing. Their moving crew are known for their professionalism and friendly demeanor, adding a personalized touch to ease the stress of moving. EJA has shown impressive performance in both local and long-distance moves, winning customers' trust with their care and efficiency. The combination of these factors makes EJA Services a top-notch choice.
View Full Profile >>Why Hire Diamond Storage
You should hire Diamond Storage for a move if you place a high value on exceptional, personable customer service, as well as military-friendly discounts. Their well-maintained, diverse storage options - including clean, secure, and climate-controlled units - cater to a variety of needs. They offer 24/7 access and prompt assistance for any issues. The facilities are spacious, with competitive pricing and easy account handling noted. Despite some comments about limited space for large moving trucks, the overall consensus is that this is the best storage provider in the area for reliability, support, and quality of service.
View Full Profile >>Why Hire EJA Services
You should hire EJA Services for a move if you are looking for an efficient, professional, and reliable mover who has received consistent positive reviews for their work. EJA Services has proven to be adaptable to complex moves, meticulous in protecting your items, and reasonable in their pricing. Their moving crew are known for their professionalism and friendly demeanor, adding a personalized touch to ease the stress of moving. EJA has shown impressive performance in both local and long-distance moves, winning customers' trust with their care and efficiency. The combination of these factors makes EJA Services a top-notch choice.
View Full Profile >>Why Hire Diamond Storage
You should hire Diamond Storage for a move if you place a high value on exceptional, personable customer service, as well as military-friendly discounts. Their well-maintained, diverse storage options - including clean, secure, and climate-controlled units - cater to a variety of needs. They offer 24/7 access and prompt assistance for any issues. The facilities are spacious, with competitive pricing and easy account handling noted. Despite some comments about limited space for large moving trucks, the overall consensus is that this is the best storage provider in the area for reliability, support, and quality of service.
View Full Profile >>Why Hire Diamond Storage
You should hire Diamond Storage for a move if you place a high value on exceptional, personable customer service, as well as military-friendly discounts. Their well-maintained, diverse storage options - including clean, secure, and climate-controlled units - cater to a variety of needs. They offer 24/7 access and prompt assistance for any issues. The facilities are spacious, with competitive pricing and easy account handling noted. Despite some comments about limited space for large moving trucks, the overall consensus is that this is the best storage provider in the area for reliability, support, and quality of service.
View Full Profile >>Why Hire EJA Services
You should hire EJA Services for a move if you are looking for an efficient, professional, and reliable mover who has received consistent positive reviews for their work. EJA Services has proven to be adaptable to complex moves, meticulous in protecting your items, and reasonable in their pricing. Their moving crew are known for their professionalism and friendly demeanor, adding a personalized touch to ease the stress of moving. EJA has shown impressive performance in both local and long-distance moves, winning customers' trust with their care and efficiency. The combination of these factors makes EJA Services a top-notch choice.
View Full Profile >>Why Hire Dimon & Bacorn Inc
You should hire Dimon & Bacorn Inc for a move if you're looking for a company that is punctual, professional, communicative and skillful. They handle long distance moves well and even make stressful situations such as moving elderly parents or entire households manageable. Dimon & Bacorn Inc demonstrate excellent packing skills ensuring all items are safely secured and they have a history of efficient delivery. Many reviews highlighted their friendliness, responsiveness and patience in dealing with the intricacies of moving. It should be noted though, as with all moving companies, a handful of negative reviews pointed out occasional mishandling of items and inadequate customer service.
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