Founded in 1998, PODS Moving & Storage is a distinguished player in the industry providing tailored moving and storage solutions to cater to customers' unique needs. Based in Syracuse, New York, their operative network spreads across 46 states and 6 provinces with over 245 Storage Center locations. Apart from their services of conducting local and long-distance moves, they also offer storage at the customers' location or at their own facilities. Additionally, they provide car shipping, moving supplies, and packing and loading assistance. This dedication to providing flexible and convenient solutions emphasizing customer needs, backed by a supportive team, sets them apart in the industry. For those also considering other Syracuse, NY moving services, it's crucial to research and choose a mover that best fits your specific requirements.
PODS Moving & Storage
Moving Services
- Local Moving
- LongDistance Moving
- Storage Services
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and Storage Supplies
- Packing and Loading Support
- Move In Services
- Safely Ship Your Vehicle
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
PODS Moving & Storage has received polarized feedback with numerous customers reporting excellent and smooth moving experiences, while an almost equal number of clients express severe dissatisfaction due to scheduling, delivery issues, unprofessional service, and damage to items.
Recent Reviews Mention...
“move went smooth”
“The PODS employees were the best part of my move”
“service was very good”
2. Punctuality
Nationwide Average: 8.07/10
PODS Moving & Storage experiences mixed feedback with numerous customers praising timely deliveries and pickups, while others report significant delays, rescheduling issues, and poor communication about service times.
Recent Reviews Mention...
“could not get my POD picked up for weeks”
“delivered on time”
“everything on time”
3. Affordability
Nationwide Average: 7.69/10
PODS Moving & Storage receives mixed reviews with some customers appreciating its competitive pricing and value, while others criticize it for being overpriced and having unexpected extra charges.
Recent Reviews Mention...
“they are twice the price compared to other options”
“the pricing is very comparable competitive”
“The cost is not terrible, but the process is troublesome.”
4. Communication
Nationwide Average: 7.53/10
PODS Moving & Storage generally exhibits poor customer service, with significant issues in responsiveness and clarity, although there are occasional reports of helpful representatives.
Recent Reviews Mention...
“repeated attempts to contact agent unsuccessful”
“one representative was extremely helpful”
“PODS failed to communicate delivery issues.”
5. Stick to Prices
Nationwide Average: 5.99/10
PODS Moving & Storage frequently faces criticism from customers for unexpected extra charges and billing inconsistencies, despite a few experiences aligning with initial quotes.
Recent Reviews Mention...
“charged for entire time and pickup fee”
“cost what they said it would”
“Bill changed multiple times”
Customer Insights
Cost: $ 1686.00 from 7 reviews
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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