PODS Moving & Storage company has been in business for nearly 25 years, offering convenient and flexible moving and storage solutions. Based in the United States, they service 46 states and have additional international services in Canada, Australia, and the United Kingdom. With over 245 storage center locations, PODS is an industry leader in providing customized solutions for long-distance moves in Albany, NY. Services include multiple container sizes, short and long-term storage, moving supplies, and connection to trusted local labor providers for packing and loading assistance. In 2023, Move.org recognized PODS as the best moving and storage container company.
PODS Moving & Storage
About PODS Moving & Storage
Additional Cities Served: Schenectady, Saratoga Springs, Amsterdam, Cohoes, Watervliet, RensselaerShow More >
Moving Services
- Local Moving
- LongDistance Moving
- Storage Services
- Storage OnSite
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and Storage Supplies
- Packing and Loading Support
- MoveIn Services
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
5.79/10
Nationwide Average: 8.44/10
PODS Moving & Storage is extremely disappointing, with customer experiences riddled with poor service, missed appointments, and damaging actions.
Recent Reviews Mention...
“Unacceptable overall service”
“great work by movers”
“JR Roman did a great job”
2. Punctuality
5.94/10
Nationwide Average: 8.07/10
PODS Moving & Storage consistently fails to meet their delivery and pickup schedules without providing explanations or assurances.
Recent Reviews Mention...
“Days late despite 3 week notice”
“they were on time”
“JR Roman was prompt”
3. Affordability
4.46/10
Nationwide Average: 7.69/10
PODS Moving & Storage is criticized for being expensive, having hidden fees, and issues such as double billing, incorrect, and overcharging, making it appear as a less affordable option for customers.
Recent Reviews Mention...
“priced right”
“attempted to overcharge on final delivery price”
“scam to get private personal information”
4. Communication
4.87/10
Nationwide Average: 7.53/10
PODS Moving & Storage overwhelmingly struggles with effective customer service, including long wait times, unresolved issues, and challenges in reaching out, although there is a rare instance of prompt assistance.
Recent Reviews Mention...
“Poor communication and misinformation”
“Our PODS experience has been outstanding”
“communication was through call instead of requested email”
5. Stick to Prices
2.29/10
Nationwide Average: 5.99/10
PODS Moving & Storage has shown significant issues, including double billing, hidden fees, and inconsistencies, leading to customer dissatisfaction.
Recent Reviews Mention...
“invoiced a price twice the amount told on phone”
“was later charged a second delivery fee”
“claimed I never paid despite proof”
Customer Insights
Cost: $ 982.00 from 6 reviews
Interstate Move Duration: 14 days from 4 reviews
Great Crew Members
| JR Roman | did a great job placing our container |
| JR Roman | very professional, polite, and right on his game. |
| JR | friendly and very customer service focused |
| JR | JR put the container exactly where I asked professionally and efficiently |
| JR Roman | JR Roman was prompt, efficient, friendly, courteous, and very proficient |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact PODS Moving & Storage
2 Van Buren Blvd Unit 21, Guilderland Center, NY, 12085
(877) 770-7637
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