Diamond Moving & Storage, Inc. is a family-owned moving and storage company that has been serving clients in the Buffalo, NY area for over 55 years. Founded in 1966 by brothers Steve and Bob Sireci, the company has earned a reputation for its professional, hands-on, customer-oriented approach. Diamond Moving & Storage is experienced in residential moving, commercial moving (including law firms), and office-systems installation and reconfiguration. The company also offers various storage options such as record storage, fireproof storage, container services, and secure file and document storage. With a dedicated team of furniture, commercial, and residential movers, Diamond Moving & Storage aims to ensure customer satisfaction in every service they provide.
Diamond Moving & Storage
About Diamond Moving & Storage
Additional Cities Served: Rochester, North Tonawanda, Lockport, Lackawanna, Kenmore, DepewShow More >
Moving Services
- Residential Moving
- Commercial Moving
- Storage
- Document/Record Storage
Not Authorized
for Interstate Moves
Last Checked: 09/10/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Diamond Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
appears to have mixed reviews with instances of exceptional service balanced by significant dissatisfaction among some customers.
Recent Reviews Mention...
“terrible company with highly offensive staff”
“verbally attacked by a worker”
“wouldn't recommend this company”
2. Punctuality
Nationwide Average: 8.07/10
generally struggles with timeliness and proactive communication, despite a few instances of being on-time and prompt.
Recent Reviews Mention...
“cancelled at the last minute”
“notified of cancellation only 45 minutes before appointment”
“came on the date and at the time they said”
3. Affordability
Nationwide Average: 7.69/10
has mixed opinions, with some finding them overpriced while others appreciated spending less than expected or found the prices very affordable.
Recent Reviews Mention...
“almost half the cost of other companies”
“great price”
“came in under budget”
4. Communication
Nationwide Average: 7.53/10
generally struggles with satisfactory interactions, as highlighted by multiple reports of rudeness and poor communication, although there are a few positive experiences praising courteous and effective communication.
Recent Reviews Mention...
“never responded to our issues”
“unorganized and unprofessional communication”
“communication challenge with movers”
5. Stick to Prices
Nationwide Average: 5.99/10
seems to have a mixed record, with some customers experiencing prices true to the initial quote and enjoying discounts, while others faced significant overcharges and price increases from their original estimates.
Recent Reviews Mention...
“paid for a job they didn't complete”
“stuck to the cost almost half of other companies”
“came in under estimate”
Great Crew Members
| Mark | helped with booking but no further assistance provided |
| Elise | spoke with Elise who set it up perfectly |
| Isaiah,Terry | Isaiah and Terry were awesome in moving and reassembling furniture |
| Vince,Mike | Vince and Mike were attentive and efficient |
| Michael | very nice sales representative |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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