Rabbit Moving & Storage is a Brooklyn-based company that provides residential and commercial moving services. It also offers storage spaces, packing and unpacking, bins and boxes, art handling, and special cargo services for fragile items requiring extra care. Rabbit Moving is BBB-accredited, insured, and bonded, with skilled movers trained to handle all sorts of objects efficiently without risking any damage along the way. To ensure that your belongings are protected during transport, this mover’s trucks are outfitted with pads and other necessary equipment. For folks looking for movers in New York City, NY, Rabbit Moving is known for going the extra mile to make sure its clients are happy, which is why over 90% of its business comes from repeat customers and personal recommendations. This company offers free estimates for your move. You can get in touch by phone or through its website.
Rabbit Moving & Storage
About Rabbit Moving & Storage
Additional Cities Served: Newark, Jersey City, Stamford, Union City, Mount Vernon, BayonneShow More >
Moving Services
- Cheap moving services
- Local moving services
- Longdistance moving services
- Crosscountry moving services
- Small moving services
- Piano moving services
- Pool table moving services
- Appliance moving services
- Lastminute moving services
- Furniture moving services
Not Authorized
for Interstate Moves
Last Checked: 12/05/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Rabbit Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Rabbit Moving & Storage seems to have conflicting reviews, with numerous customers praising their excellent, efficient, and professional service, yet a significant number expressing dissatisfaction due to unprofessional behavior, damage to items, and cancellations.
Recent Reviews Mention...
“worst experience and broke items”
“great work by movers”
“they cancelled my booking rudely.”
2. Punctuality
Nationwide Average: 8.07/10
Rabbit Moving & Storage generally receives positive feedback for their timely arrivals and proactive communication, though there are notable instances of significant delays and instances of movers being late or not showing up that detract from their otherwise commendable record.
Recent Reviews Mention...
“actively communicated arrival times”
“actively communicated estimated times and updates”
“move took over 20 days against 10 days agreement”
3. Affordability
Nationwide Average: 7.69/10
Rabbit Moving & Storage receives predominantly high praise for its competitive pricing, though there are a few concerns about pricing transparency and unexpected additional fees.
Recent Reviews Mention...
“incredibly rude throughout the process.”
“price is unbeatable”
“the affordability is what sold me”
4. Communication
Nationwide Average: 7.53/10
Rabbit Moving & Storage exhibits a stark contrast between experiences, with some customers praising their responsiveness and updates, while a significant portion reports encounters with rudeness, unprofessional behavior, and extremely poor or non-existent communication from both staff and management.
Recent Reviews Mention...
“constantly updated throughout the move”
“were rude over email.”
“kept me updated via text and in person”
5. Stick to Prices
Nationwide Average: 5.99/10
Rabbit Moving & Storage has received several complaints about charging above the initial quotes and implementing unexpected fees, although a few customers reported no issues with pricing.
Recent Reviews Mention...
“kept charging above the quoted price”
“Underestimated space required causing overpayment.”
“no complaints or surprises mentioned”
Customer Insights
Cost: $ 1158.00 from 8 reviews
Hourly Minimum: 2 hours from 7 reviews
Local Move Duration: 3 hours from 119 reviews
Interstate Move Duration: 7 days from 10 reviews
Great Crew Members
Prince, London | incredibly helpful with the move |
Prince, London | deserve praise for incredible work and communication |
Bobby, Justin, Dev | amazing job |
Justin, Bobby | professional and super helpful during the move |
Prince | Prince worked with care and expertise. |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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