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| 287 Park Ave S, New York City, NY, 10010 | |
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| 24/7/365 Moving, Local Residential Moving Services, Long Distance Moving Services See More |
| 159 Hardenbergh Ave, Auburn, NY, 13021 | |
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| Residential moving, local and long distance, Commercial factories and offices moving, Hot tubs, pianos, and gun safes moving See More |
| Corning, NY, 14831 | |
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| Cheap moving services, Local moving services, Long-distance moving services See More |
This listing has been claimed by Instant Movers, LLCbased on 164+ data points
| 308 Marlborough Rd, Syracuse, NY, 13206 | |
| Local Moving, Long-Distance Moving, Commercial Moving |
| 936 Exchange Street, Rochester, NY, 14617 | |
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| Apartment & Small Moves, Residential Moves, Commercial Moves See More |
based on 381+ data points
| 693 Portland Ave, Rochester, NY, 14621 | |
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| Cheap moving services, Local moving services, Long-distance moving services See More |
| 92 S Ohioville Rd, New Paltz, NY, 12561 | |
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based on 189+ data points
| Watertown Town, MA, 02472 | |
| Residential Moving, Commercial Moving, Long Distance Moving See More |
based on 121+ data points
| 21207 NY-12F, Watertown, NY, 13601 | |
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| Residential Moving, Commercial Moving, Industrial Moving See More |
About Piece of Cake Moving & Storage
Based in Brooklyn, Piece of Cake was incorporated in 2017 and aims to combine superior customer service with competitive pricing. In addition to local and long-distance moving services, Piece of Cake offers full and custom packing, piano moving, furniture assembly, and both long-term and short-term storage. One of Piece of Cake's more innovative and popular features is its rentable and reusable plastic bin packing boxes, which are eco-friendly, dustproof and waterproof, and easy to stack securely. Piece of Cake Moving & Storage is also committed to the New York City, NY community and provides regular contributions to several local nonprofits that support vulnerable populations in the metropolitan area.
| Category | Rating | Why? |
|---|---|---|
| Quality | 9.57/10 | |
| Punctuality | 9.64/10 | |
| Affordability | 9.35/10 | |
| Communication | 9.58/10 | |
| Stick to Prices | 8.63/10 | |
| Speed | 9.8/10 | |
| Friendliness | 9.81/10 | |
| Will Hire Again | 9.47/10 | |
| Professionalism | 9.47/10 | |
| Conflict Handling | 7.9/10 | |
| Precision & Care | 9.35/10 |
Recent Customer Reviews Mention...
Quality “Fantastic service” “best experience and stress free move” “best moving company experience I've ever had” “exceeded our expectations and made it a stress free experience” “guys were great and got me moved in good timing” “It was too easy” “great move overall” “could not have asked for a better experience” “great moving experience” “they helped make the move an easy process” |
Punctuality “On time (even early)” “came early even on a snow day” “The team was punctual” “courteous and prompt movers” “they arrived on time” “took too long, missed the elevator reservation” “were on time” “were early to the appointment” “The movers were punctual” “they were on time” |
Affordability “best value given the scope of the service” “price is unbeatable” “rates are competitive” “pricing is reasonable” “the price quoted was reasonable” “best price” “The cost of the job was very affordable” “extremely knowledgable” “Amazing value” “price is reasonable and transparent” |
Communication “level of communication throughout the process is exceptional” “communication is frequent and clear” “had to call the company during the move” “very organized movers” “clear communication” “Demian was super responsive” “very communicative staff” “communication throughout the process was outstanding” “Called when they were a few minutes out” “easy to communicate with” |
Stick to Prices “had to renegotiate time, cost, and space” “price is reasonable and transparent” “refused to come out to get an accurate estimate” “the quote is very simple” “matched the price given initially” “very straight forward with the pricing” “Very honest and no hidden costs” “overcharged and no refund as per contract” “No surprise fees” “did not stick to quoted prices” |
Speed “got me in my new place in good timing” “quick and efficient” “movers work fast” “move took too long, even with our help” “they were fast and efficient” “done on time” “efficient at packing” “incredibly efficient ensuring a quick move” “Finished the job within a short amount of time” “did absolutely everything so quickly” |
Friendliness “friendly” “guys were great” “polite crew” “very kind and courteous” “extremely professional and kind” “movers are all so kind” “movers themselves are courteous” “super friendly” “they were friendly during the move” “they were friendly and in good spirit” |
Will Hire Again “would hire again” “will be hiring them again for future moves” “I highly recommend” “absolutely recommend PoC for an easy, high quality moving experience” “would use again for sure” “Thanks so much” “would highly recommend them for future moves” “HIGHLY recommend Piece Of Cake” “will always use POC for all my moving needs” “Highly recommend these guys and the company” |
Professionalism “were professional, respectful” “professional” “team was professional” “service is top notch” “extremely professional and kind” “were true professionals” “conducted themselves professionally” “crew was inexperienced or took long breaks” “fight in the apartment, unprofessional behavior” “showed great professionalism” |
Conflict Handling “no effort to correct the situation same day” “coordinator was out of the office during move” “did not offer compensation for lost items” “they provided additional compensation for the lost Sonos” “no attempt to rectify the chaos created” “did not rectify damages” “went above and beyond” “fixed our broken bed” “went above and beyond to make sure my experience was good” “willing to do whatever” |
Precision & Care “careful with my belongings” “packed and moved with ultra care” “careful with our furniture and walls” “respected my belongings and nothing was damaged” “movers wrapped and moved everything with care” “they broke our stuff” “broke at least 6 large valuable items” “took care of all items from pick up to drop off” “they were attentive with the items” “moved all furniture and accessories with care” |
Pros & Cons
- Professional and respectful crew
- Excellent communication throughout the process
- Friendly and courteous service
- Competitive and fair pricing
- Inexperienced crew or took long breaks in some cases
- Some incidents of broken items
- Occasional long move times, missing elevator reservations
- Rare occasions of unprofessional behavior e.g., fighting in apartment
Customer Insights
Cost: $ 1161.00 from 48 reviews
Hourly Minimum: 2 hours from 3 reviews
Local Move Duration: 3 hours from 264 reviews
Interstate Move Duration: 3 days from 81 reviews
Great Crew Members
| Lasha | team made this a very easy morning |
| Daniel, Vlad | extremely professional and kind, personable |
| Gabriel, Mateo | were very helpful and wouldn't let me do a thing |
| Daniel, Vlad | Daniel and Vlad made the move stress-free |
| Nikola Stanizic,Nikola,Bojan | professional and kind team made the move smooth |
About Reliable Movers
Reliable Movers is a family-owned and operated business specializing in moves from New York to Florida. Since 1996, this Auburn-based moving company has provided its commercial and residential customers the same quality service whether they’re moving across town or across the country. They can handle all kinds of moves, from single items to full shipments. They have even moved several large factories, hospitals, and nursing care centers.
This company has a team of experienced individuals dedicated to making your move as smooth and stress-free as possible. They are here to help you with packing, deliveries, storage, snowbird moves, car hauling, and moving hot tubs, pianos, gun safes, and commercial equipment. They offer flat-rate pricing and all-inclusive, binding estimates with no hidden fees. They never use salespeople or brokered moves, so you deal with the company directly.
If you're looking for more movers in Rochester, NY, feel free to explore other options through our resourceful website. Remember to carefully research and choose the company that best suits your needs.
| Category | Rating | Why? |
|---|---|---|
| Quality | 9.35/10 | |
| Punctuality | 8.68/10 | |
| Affordability | 8.61/10 | |
| Communication | 8.54/10 | |
| Stick to Prices | 8.82/10 | |
| Speed | 9.82/10 | |
| Friendliness | 9.79/10 | |
| Will Hire Again | 9.28/10 | |
| Professionalism | 9.5/10 | |
| Conflict Handling | 6.36/10 | |
| Precision & Care | 9.62/10 |
Recent Customer Reviews Mention...
Quality “Absolutely outstanding service” “They completed the move very quickly.” “We had a great experience both times” “great experience with Reliable Movers” “very professional and careful with belongings” “very efficient and attentive from beginning to end” “Absolutely incredible movers” “great work by movers” “fantastic service throughout the experience” “They are simply the best” |
Punctuality “arrived right on time” “showed up promptly at 7am” “crew showed up early” “on time (or ahead of schedule)” “Called and said exactly when they would be there” “they were on time” “Right on time” “were prompt” “moved us on time” “they are punctual” |
Affordability “The cost was reasonable” “the price was great, especially with the stairs” “So nice and professional implies affordability” “reasonably priced” “rates are extremely reasonable compared to competitors” “service was cost-effective” “rates were extremely reasonable” “Their price was reasonable” “price was up-front and fair” “competitive rate” |
Communication “Jen was available at any time for questions” “did not hesitate to coordinate everything ” “responsive, checked in via phone and text” “attentive to every detail” “Jen was very sweet and accommodating” “easy working with Jen to get everything scheduled” “Communicated exactly when they would arrive” “Great experience with Reliable Movers, which indicates good communication.” “owner was very responsive and flexible” “courteous team” |
Stick to Prices “very accurate with her estimate” “Appreciate the straightforward quoting and payment method.” “ZERO hidden charges or fees” “final price was less than the estimate” “binding estimate remained the same” “price didn't change on the day of the move” “true fixed estimate, no hidden fees” “no mention of a price change despite unexpected delay” “price about 400.00 less than quoted” “price negotiated before move day” |
Speed “moved and unloaded in TWO hours” “Incredible speed during the move.” “made amazing time to NY” “had our house loaded by 9am” “got it all done in record time” “The guys are so good at what they do” “fast service” “fast, efficient” “Moved the piano quickly” “very efficient with the job” |
Friendliness “guys was polite and accommodating” “The employees were courteous” “guys were very nice” “run by people who care about the customer” “Alex & John were wonderful” “were super sweet to our 4 year old” “crew were helpful and friendly” “workers were friendly” “So nice and professional” “professional and remembered furniture locations” |
Will Hire Again “thoroughly pleased with their work” “I highly recommend them” “would highly recommend this company” “highly recommended this company” “would hire Reliable Movers again” “100% worth it and would use from the start” “will be hanging on to Reliable's contact information” “highly recommend this moving company” “I wouldn’t use anyone else” “highly recommend and would hire again” |
Professionalism “Employees were professional” “guys were professional and courteous” “very professional with the move” “everything packed & secured professionally” “incredible movers suggest professionalism” “everyone was helpful and courteous” “workers were professional” “So nice and professional” “crew was professional” “worked really well together and professional” |
Conflict Handling “prevented damage from outgoing movers' mistakes” “willing to go above and beyond” “quickly rescheduled for the next day despite delay” “did not rectify issues with the agreement” “helped me set up my wifi and showed how to convert couch” “dismissed concern, advised inadequate repair” |
Precision & Care “They took care with our furniture” “very careful with our things” “absolutely nothing was damaged” “careful with everything” “meticulously cared for all of our belongings” “took great care with all my items” “careful and remembered furniture locations” “without a single touch-up needed” “Moved my piano quickly and carefully” “carefully wrapped and moved items” |
Pros & Cons
- Efficient and fast service
- Professional and courteous staff
- Reasonable and accurate pricing
- Goods handled with care, no damages reported
- Occasional communication issues
- Rare instances of unprofessional behavior
- Infrequent complaints about price negotiation issues
- Some cases of delays and not showing up
Customer Insights
Local Move Duration: 4 hours from 3 reviews
Great Crew Members
| Mike, Jen | Mike and Jen are the best |
| Alex,John | wonderful and made amazing time |
| Jen, Kevin | coordinated move, showed up on time, and professionalism |
| Kevin | Kevin made the experience easy |
| Jen | Jen was accommodating and remembered details |
About Making Moving Easy NY LLC
Making Moving Easy NY LLC is a professional moving company based in Geneva, NY, offering services to help customers with their moving needs. The company operates from their 150 Castle St location and is available 24/7 to cater to clients' requirements. Specializing in both large and small moves, the team at Making Moving Easy NY LLC prides itself on providing fast and reliable services.
Client testimonials highlight their professionalism, punctuality, friendliness, and flexibility. With a strong focus on customer satisfaction, Making Moving Easy NY LLC aims to differentiate itself from competitors by delivering exceptional moving experiences. For those considering other options for their moving needs, they can refer to quality moving companies in Rochester, NY for a comprehensive list of top movers within the city.
| Category | Rating | Why? |
|---|---|---|
| Quality | 9.58/10 | |
| Punctuality | 9.67/10 | |
| Affordability | 7.99/10 | |
| Communication | 9.21/10 | |
| Speed | 9.51/10 | |
| Friendliness | 9.76/10 | |
| Will Hire Again | 9.61/10 | |
| Professionalism | 9.47/10 | |
| Conflict Handling | 6.34/10 | |
| Precision & Care | 9.4/10 |
Recent Customer Reviews Mention...
Quality “Andrew and team were efficient and friendly” “Amazing service provided” “Amazing service” “Wonderful experience with very professional service” “best choice for my recent move” “team was prompt and professional” “total pleasure to work with” “absolute best experience” “Robert and his team could not have been better” “outstanding professionalism and impeccable organization” |
Punctuality “were on time” “They were on time” “they were timely” “team was prompt” “arrived exactly on time” “called with eta about an hour before” “showed up on time” “gentlemen arrived on time” “They were on time” “Staff was on time” |
Affordability “Such a great affordable move” “cost is well worth their diligent work” “cost was extremely reasonable” “charged me for an additional hour” “their prices are more than fair” “helped on a holiday, implies affordability” “made an especially stressful situation easy” |
Communication “communicated clearly” “called me back immediately” “owner was highly responsive, and helpful” “called with eta and communicated well” “Staff was communicative” “very good communication” “was updated pertaining to status and decision points” “scheduled quickly and easily” “Communication was superb” “Communication was excellent” |
Stick to Prices “move took an hour less than estimate” “didn't charge extra even with more guys and next-day work” |
Speed “They were quick” “Kept busy with no down time” “were efficient” “super efficient” “Fast and efficient move” “handled quickly” “efficient in moving” “they were fast even on a super hot day” “Fast service during the moves” “worked really hard and cleaned quickly” |
Friendliness “were friendly” “They were friendly” “Very friendly and helpful” “Respectful and hard-working crew” “Friendly and listened to all my requests” “they were friendly” “super nice crew” “guys were very nice” “caring and professional” “very very helpful with setup and placement” |
Will Hire Again “definitely had a great experience” “Highly recommend” “Would definitely hire again” “Would definitely hire again” “would hire again” “would highly recommend them” “would definitely use them again” “would hire again” “would highly recommend and absolutely be using them in the future” “I would be happy to use them again” |
Professionalism “team conducted themselves well” “Very professional crew” “respectable and professional” “outstanding professionalism” “team was professional” “most accommodating and professional service” “Andrew and Kevin were professional” “very professional” “very capable in packing the truck” “mounted tv and built new desk” |
Conflict Handling “came back next day to complete job to their standards” “acknowledged the issue but didn't resolve it” “flexible when we needed to change our moving date” “went above and beyond to assist” |
Precision & Care “Treated our furniture like it was theirs” “Careful with my home's items” “handled my items with care” “careful with my items” “nothing broke during drive” “handled my stuff with care and nothing was broken” “tied the stuff down to prevent jolting” “everything was handled with care” “efficient and safe” “handled items with care, no damages mentioned” |
Pros & Cons
- Extremely professional and courteous
- Always punctual, often arriving on time or early
- Excellent communication and responsiveness
- Exceptional care and efficiency in moving belongings
- Rare case of damaged furniture exceeding $1600
- Some cases of slower than expected service
- Occasional complaints about unprofessional tasks performance
- Infrequent issues with communication speed and effectiveness
Great Crew Members
| Andrew, Robert | Robert was super helpful on the phone, and Andrew executed the move well |
| Joe, Kevin | communicative and super efficient during the move |
| Robert | deserved praise for his excellent service |
| Ryan, Nate | were a great help and worked hard |
| Andrew, Kevin | amazing, professional, accommodating, and careful |
About Instant Movers, LLC
| Category | Rating | Why? |
|---|---|---|
| Quality | 9.38/10 | |
| Punctuality | 8.8/10 | |
| Affordability | 8.24/10 | |
| Communication | 8.78/10 | |
| Speed | 9.47/10 | |
| Friendliness | 9.54/10 | |
| Will Hire Again | 9.34/10 | |
| Professionalism | 9.46/10 | |
| Precision & Care | 9.34/10 |
Recent Customer Reviews Mention...
Quality “organized, stress free move for my family” “delivered exactly what they said” “made this as painless as possible” “highly recommend Instant Movers for reliable service” “blown away by their efficiency and kindness” “made my move go absolutely fantastic” “great work by movers” “great work by movers” “great work by movers” “great work by movers” |
Punctuality “showed up on time” “they showed up on time” “team was on time” “they were on time” “they were punctual” “they were on time” |
Affordability “Price was great” “very reasonably priced” “reasonable price” “Prices were really good” “quoted me 58% cheaper than others” |
Communication “organized, stress free move ” “great communication” “Crew was very communicative” “great communication” “great sense of humor and respectful” “Communication was awesome” “communicated throughout the whole process” “booking process was easy” |
Stick to Prices “agreed not to exceed the quoted 8 hours” |
Speed “fast paced” “energetic, fast paced” “managed to complete the entire move in just 4 hours” “got the job done quickly” “very quick move” “completed move in half the time expected” “got the move done very quickly” “moved my things very fast” “helped me load and unload so fast” “Extremely fast in moving gym equipment” |
Friendliness “gentlemen were professional, energetic” “they were incredibly kind” “incredibly sweet throughout the process” “they are friendly” “worked well together and were just amazing” “cheerful throughout the move” “they are friendly” “They made a stressful day fun.” “they are friendly” “super friendly” |
Will Hire Again “would definitely recommend” “would definitely recommend” “thank you for being stand-up guys” “highly recommend and would hire again” “would highly recommend Instant Movers” “recommend this company and would hire again” “will be recommending them to everyone” “recommend this company and would hire again” “recommend this company and would hire again” “Would absolutely hire again” |
Professionalism “gentlemen were professional” “gentlemen were professional” “showed professionalism by installing Blink cameras” “exceptional service made my moving day a breeze” “very professional” “had a nice system and understood my needs” “professional handling of the moving challenge” “very professional” “Appreciate their help in setting up at the new house.” “professional crew” |
Conflict Handling “made repairs on slightly damaged items” |
Precision & Care “took care of the move from start to finish” “took care of the move from start to finish” “were incredibly kind and efficient in handling belongings” “handled all of my possessions with great care” “took extra care of all my items” “exceptional care in packing and reassembling furniture” “They took great care of all my things.” “everything went smoothly” “Moved heavy equipment with perfect assembly” “took great care of all of my items” |
Pros & Cons
- Professional and efficient handling of belongings
- On-time and fast-paced move
- Exceptional care in packing and reassembling
- Great communication and very friendly team
Customer Insights
Local Move Duration: 4 hours from 3 reviews
About Joe's Moving Company
From small to big moves, Joe’s Moving takes away the stress and hassle of relocations. Founded in Rochester in 2014, the locally-owned and operated company performs residential and office moves as well as labor-only services such as packing, loading, and furniture assembly. It also specializes in specialty moves, handling heavy and fragile items, including pianos and gun safes. With a seasoned team of movers in Rochester, NY with a combined 30+ years’ experience, Joe’s Moving has the knowledge and skills to transport your belongings quickly and securely anywhere in the Empire State. With affordable rates, you can choose a level of service that works for your needs and budget.
| Category | Rating | Why? |
|---|---|---|
| Quality | 8.84/10 | |
| Punctuality | 7.1/10 | |
| Affordability | 8.32/10 | |
| Communication | 8.48/10 | |
| Stick to Prices | 6.97/10 | |
| Speed | 8.57/10 | |
| Friendliness | 9.41/10 | |
| Will Hire Again | 8.79/10 | |
| Professionalism | 8.42/10 | |
| Conflict Handling | 5.25/10 | |
| Precision & Care | 8.02/10 |
Recent Customer Reviews Mention...
Quality “Joe's offered the best value” “the movers were hard working and professional” “great job by movers” “great work by movers” “didn't pack items well and wasted time” “excellent experiences with the moving service” “Very professional and paid attention to detail” “Joe gave a fair estimate and did a great job” “very pleased with our experience” “Joe's Moving made an anxious day much easier” |
Punctuality “scheduled the move immediately” “accurate quoted time” “were timely” “the movers showed up on time” “They were late as I hadn't heard anything by 11AM” “They were late” “The movers showed up on time” “the two moving men arrived on time” “they were on time” “showed up within the time promised” |
Affordability “Joe's offered the best value” “very reasonable price” “price was still considerably lower than other quotes” “Money well spent” “price was fair” “the price was right” “Was cheaper than the original quote” “have fair prices” “offered a better price than the initially booked company” “Upper end of estimate was $1125, actual was $1510.” |
Communication “Wasn't the best in the days leading up” “answered my call right away” “very smooth scheduling and quote process” “Joe gave me a quick call back from a voicemail” “asked just the right amount of questions” “immediately found multiple solutions after a miscommunication” “prompt response and quick provision of requested insurance document” “will not return my phone calls” “Numerous phone calls to Joe's have remained unanswered” “extremely communicative” |
Stick to Prices “went a bit over the initial estimate” “accurate quoted time” “no surprises with the bill” “stayed below the quoted amount” “doubled in price from the original quote” “My move time came in under the estimated time” “tried to overcharge” “received a breakdown of the cost we spoke of” “Quoted $1125, charged $1510.” “their estimate was on point and no surprises” |
Speed “took additional 2 hours” “felt movers were inefficient and wasting time” “most importantly EFFICIENT” “knocked it out of the park, getting all our things moved in quickly” “finished the first pick-up location in under 20 minutes” “got everything out in less than half the time I expected” “worked hard and efficiently” “delivery took twice as long as pickup” “fast” “took their time, stopped for lunch on my dime” |
Friendliness “the movers were very nice” “very courteous and respectful” “the movers were likeable” “staff was friendly and polite” “Steve and his coworker was friendly, polite” “impressed with how hard working and friendly all the movers were” “guys were really great and polite” “great guys and well done” “super professional and respectful” “extremely professional and friendly” |
Will Hire Again “focused and hard working crew” “would recommend and hire again” “would recommend Joe's Moving” “will not hire them again” “recommend this company and would hire again” “would feel comfortable recommending them” “Would highly recommend” “would hire again” “will plan on using them again in the future” “would hire again due to positive experience” |
Professionalism “professional crew” “very polite and accommodating” “movers were unprofessional and inefficient” “Expressed high level of professionalism” “everyone was very professional” “very professional and polite” “Team was polite and professional” “very professional movers” “well done gentlemen implies professionalism” “super professional and made sure everything was planned” |
Conflict Handling “immediately found multiple solutions to solve a problem” “unresponsive to attempts to resolve issues” “all call attempts have remained unanswered” “owner, Joe, did a good job stepping up” “didn't wrap my valuable antique furniture” “refunded moving fee but were dismissive about the loss” “management did not resolve the damage” “Unprofessional response to broken items” “Joe's willingness to make things right” “did not offer to make things right for the lost ring” |
Precision & Care “Nothing was broken or damaged” “equipment was moved with ease” “items not packed well into storage unit” “took very good care of our items” “took care of our furniture and our new home” “Very clean implies care of handling items” “impressed with their speed and care when moving my items” “stuff didn't get damaged” “great job with our items” “lost items indicate carelessness with belongings” |
Pros & Cons
- Professional and hardworking crew
- Very reasonable pricing
- Excellent customer service and communication
- Efficient and quick moving process
- Items not packed well, leading to inefficiencies
- Some cases of lost or damaged items
- Occasionally unresponsive to attempts to resolve issues
- Charged more than the original quoted price in some instances
Customer Insights
Cost: $ 1177.00 from 3 reviews
Local Move Duration: 3 hours from 10 reviews
Great Crew Members
| Joe, Cyrus, Justin | polite, courteous and efficient during the move |
| Joe | Joe finally appeared along with the third guy |
| Joe | Joe gave a fair estimate and came onsite |
| Justin, Ethan | far exceeded my expectations with speed and care |
| Joe, Steve | Joe was responsive and Steve with coworker was friendly and polite |
About Ken's Neat Moving & Storage
Based in Rochester, New York, Ken's Neat Moving & Storage has been delivering reliable and stress-free moving services since 1990. This team provides residential and commercial moving, labor-only moves, packing services, full-service storage, and the transportation of oversized or overweight items. Their services cater not only to local moves within a 100-mile radius but also to long-distance moves beyond. The company offers secure, climate-controlled, and containerized storage solutions at their warehouse for both short-term and long-term needs. Having over thirty years of experience in the moving industry, Ken's Neat Moving & Storage takes pride in its proven track record of damage-free moves and a high rate of repeat and referral business.
| Category | Rating | Why? |
|---|---|---|
| Quality | 8.13/10 | |
| Punctuality | 7.61/10 | |
| Affordability | 7.52/10 | |
| Communication | 7.01/10 | |
| Stick to Prices | 7.98/10 | |
| Speed | 8.78/10 | |
| Friendliness | 8.58/10 | |
| Will Hire Again | 7.66/10 | |
| Professionalism | 7.53/10 | |
| Conflict Handling | 3.75/10 | |
| Precision & Care | 7.79/10 |
Recent Customer Reviews Mention...
Quality “made moving easy and will do business again” “absolutely great experience” “great work by movers” “they were very professional” “they absolutely rock” “great work by movers” “they broke my things and didn't replace anything” “terrible experience overall” “Ken's provided an amazing service twice” “excellent service from friendly staff” |
Punctuality “movers were on time” “they came late” “finished in a timely manner” “showed up on time” “they arrived early” “show up an hour early with no notice” “not on time” “they arrived an hour early” “they arrived on time” “The moving team arrived early” |
Affordability “prices are fair” “good price for the hard labor” “they're reasonable on the pricing” “charged me arms and legs” “too expensive for people with little income” “fair price” “move done under budget” “charged an outrageous amount” “move done under budget” “charged several hundred dollars more than quoted” |
Communication “called to confirm, received callback” “pleasant and even fun to interact with” “Owner won’t answer my calls” “left saying they'd be back and don't” “grateful for how plans with Ken and crew went” “calls are just ignored” “Ken was communicative and helpful” “did not handle the situation responsibly” “Ken called multiple times to confirm everything” “no call back until multiple messages left” |
Stick to Prices “cost below what was quoted” “came in under estimate” “the move was completed under the estimated price” “got our move done under budget” “billing issue of four movers instead of three” “quoted $300-600, but charged $855” “Final move cost was right within the estimate” “did exactly what they said they would do” “bill was higher than the quoted price range” “owner was very upfront on all charges” |
Speed “very quick move” “made sure to get done quickly” “very efficient and fast” “Super fast move” “they were fast” “efficient move” “So quick and efficient” “had furniture on the road in no time” “Fast and extremely efficient with your bill in mind” “they hussle and get the job done” |
Friendliness “very professional and made sure to get done quickly” “friendly and helpful overall” “pleasant and even fun to interact with” “they are friendly” “the crew was friendly” “Super friendly” “friendly staff who help alleviate stress” “compassionate, caring, concerned team” “completely dedicated to helping” “The movers were pleasant” |
Will Hire Again “will be doing business again” “absolutely great experience” “very happy with the whole process” “would hire again due to professionalism” “would hire Ken's again without hesitation” “would use Ken's again” “won't be using them again” “wish I can give them zero” “Highly recommend” “would not hire again due to early departure” |
Professionalism “they were all professional” “very professional” “conducted themselves professionally” “come up with solutions to problems on the fly” “only had 2 helpers, not professional” “the owner is incompetent” “they were professional and fast” “very unprofessional conduct” “crew was efficient and effective” “The movers were professional and efficient” |
Conflict Handling “didn't replace anything when requested” “owner won’t answer my calls to address issue” “told us they would come back and never did” “did not try to rectify the situation satisfactorily” “one item was fixed, another unnoticed” “Did nothing about the damaged items.” “agreed to issue a refund after complaint” “fixed a wobbly dining chair” “they saved the broken pieces for me to fix” “went above and beyond to work out snags” |
Precision & Care “careful with all of my belongings” “efficient and careful” “my things were broken” “they broke some of my stuff” “movers went out of their way to handle everything with care” “compassionate, caring, concerned handling” “no issues with furniture handling were mentioned” “Staff is caring” “most caring with your belongings” “no damage” |
Pros & Cons
- Prices are fair.
- Professional and efficient work.
- Careful with belongings, using blankets.
- Good communication, including confirmation calls.
- Charged several hundred dollars more than quoted.
- Arrived very late, missing scheduled time.
- Some cases of unprofessional conduct.
- Rare incidents of damaged items with no resolution.
Customer Insights
Local Move Duration: 3 hours from 7 reviews
Great Crew Members
| Ken | Ken is wonderful and a pleasure to work with |
| Lolo, Mitch, Rich, Matt | amazing during the move |
| Mitch, Lorenzo | compassionate, caring, and efficient during the move |
| Ken | Ken helped schedule the move last minute |
| Ronnie, Brent | efficient teamwork and minimal lag time |
About Your Hometown Mover
Your Hometown Mover is a top-rated moving company in the Hudson Valley, specializing in hourly local moves within the same city or town and flat-rate long-distance relocations of more than 25 miles. It also provides guaranteed pricing for moves outside New York, making it the perfect choice for your next out-of-state relocation. Located in New Paltz, Your Hometown Mover is here to help you move, whether you need a full-service relocation or just moving labor alone. These friendly, reliable professionals will take care of everything, from packing and unpacking to loading, hauling, and unloading. Your Hometown Mover has been serving New York’s Tri-State area since 2013. For those planning a move and looking for reliable options, consulting a list like the trusted rankings of the best Spring Valley, NY movers can assist in your decision-making. Around 99% of Your Hometown Mover's moves started on time and were completed as scheduled, while 96% went without a single complaint or claim for damage.
| Category | Rating | Why? |
|---|---|---|
| Quality | 8.44/10 | |
| Punctuality | 8.3/10 | |
| Affordability | 7.16/10 | |
| Communication | 7.27/10 | |
| Stick to Prices | 5.25/10 | |
| Speed | 8.72/10 | |
| Friendliness | 9.45/10 | |
| Will Hire Again | 8.05/10 | |
| Professionalism | 8.73/10 | |
| Conflict Handling | 2.88/10 | |
| Precision & Care | 7.43/10 |
Recent Customer Reviews Mention...
Quality “fantastic and super professional service” “great job by Matt and Brandon” “service was poor, furniture had mold” “great work by movers” “great job moving me” “received furniture full of mold” “couldn't be happier with the service” “would most certainly not recommend them” “great work by movers” “great work by movers” |
Punctuality “they were on time” “showed up actually early” “They were timely” “everything was on time” “crew was an hour late” “they were on time” “emptied our stuff then delayed for a month” “were at my door 2 days later” “the movers were prompt” “team was punctual” |
Affordability “rates are extremely fair and no surprises” “High prices” “upped the price, demanded cash or cashier's check” “best pricing around” “impressed with the price for their service” “worked with me on the best moving cost scenario” “fair priced” “ended up paying hundreds over quote” “higher prices than expected for quality of service” “move ended up costing $400 less than expected” |
Communication “they listened to everything I said” “owner refuses to address the situation” “owner refused to take responsibility” “very little response back” “good prep conversations” “have tried repeatedly with no success” “hard to communicate with claims company” “great communication” “Kate did not warn me about the credit card fee” “harassed with emails, no apologies or help offered” |
Stick to Prices “no questionable fees were mentioned” “overcharged due to a glitch in their software” “tried to charge $200 more at the end” “upped the price upon delivery” “modified the price despite the issues” “made the estimate process very easy, accurate and efficient” “the minimum hours were increased unexpectedly after signing” “charged me 500 over the estimate” “demand double at destination” “did not go over budget” |
Speed “they were fast” “moved quickly” “move took 6 hours but billed for 8” “charged for 2 hours not worked” “constantly had to be told what to do” “efficient in moving process” “kept our belongings for a month” “worked faster than the speed of lighting” “were efficient” “they wasted no time” |
Friendliness “they were friendly” “friendly team” “they are not ethical people” “very kind workers” “good attitude” “crew was friendly and courteous” “were lovely to deal with” “incredibly respectful, efficient, friendly” “they were really friendly” “crew was friendly” |
Will Hire Again “would hire Matt and Brandon again” “highly recommended” “would not hire this company again” “would not hire again” “cannot recommend them enough” “would 100% recommend this company” “I definitely recommend them” “would most definitely not use them again” “these guys were the best” “would hire again” |
Professionalism “Matt and Brandon were professional” “super professional team” “crew lacked professionalism with respect to customer care” “they were professional” “unprofessional handling of issue” “total professionals” “improper handling, lack of professionalism” “professional throughout” “showed some of their personalities” “unprofessional crew” |
Conflict Handling “company didn't rectify the damage satisfactorily” “refused responsibility and gave to unreliable insurance” “no effective action taken for damages” “they refused to abide by the settlement” “refused to abide by the settlement” “complained and received no proper response” “no effort to apologize or rectify the situation” “did not respond to my claim in time” “post-move concerns were not addressed” “Sandra cleared the snag with one call” |
Precision & Care “they were careful with my items” “items returned with mold and missing pieces” “furniture and mattresses had mold” “damaged and broken dining room table” “they were careful with everything” “huge antique mirror arrived totally pristine” “really paid attention to what was delicate” “damage to 4 pieces of furniture” “there was damage to furniture” “damaged furniture” |
Pros & Cons
- Professional and efficient team
- Great job by movers, specifically mentioned Matt and Brandon
- Friendly and courteous crew
- On time and careful with belongings
- Items returned with mold
- Unsatisfactory handling of damages
- Lack of professionalism in resolving issues
- Some cases of overcharging and unexplained fees
Customer Insights
Cost: $ 889.00 from 6 reviews
Local Move Duration: 6 hours from 10 reviews
Great Crew Members
| Matt, Sebastien, Luis | great team, listened, had full confidence in them |
| Matt, Brandon | praised for doing a great job and being professional |
| Josh, Matt | provided excellent and reliable service |
| Matt, Mason, Max | quickly loaded and unloaded my items |
| Matt, Mason, Antonio | accommodate requests and were lovely to deal with |
About PT Movers
PT Movers is a moving company based in Watertown Town, MA and serves forty seven of the United States, indicating the company's sizable service area. While the exact timeline of their business operations is not depicted, the service details available reflect experience and expertise in handling tasks of any size - from residential to commercial transactions. Not just typical moving tasks, PT Movers also offers special services including piano and organ moving, full home, or office packing services and even the safe moving services. The uniqueness of PT Movers lies in its focus on detailed coordination with their customers and their expertise, all pooled to deliver a quick, honest, and high-quality service.
| Category | Rating | Why? |
|---|---|---|
| Quality | 8.17/10 | |
| Punctuality | 7.9/10 | |
| Affordability | 7.33/10 | |
| Communication | 7.13/10 | |
| Stick to Prices | 3.97/10 | |
| Speed | 8.87/10 | |
| Friendliness | 8.07/10 | |
| Will Hire Again | 7.88/10 | |
| Professionalism | 7.2/10 | |
| Precision & Care | 8.69/10 |
Recent Customer Reviews Mention...
Quality “felt very safe and taken care of” “give ZERO STARS but forced to give one” “great work by movers” “Unbeatable price and friendly service” “got the job done efficiently” “highly recommend PT Movers and would use them again” “worst moving company I have ever hired” “fantastic service, enjoyed moving, stress free and enjoyable” “efficient and economical implies great quality of service” “Kevin and Gerry were amazing” |
Punctuality “very punctual” “promptly showed up on time” “Received a courtesy call to postpone and rescheduled.” “show up at 9AM...finally got to my house it was past 11AM” “showed up on time” “punctual” “they were an hour and a half late” “consistently on time” “were prompt” “showed up on time” |
Affordability “cheap quote but not worth the damage cost” “offer couldn't be beat by competitors” “Unbeatable price” “way too expensive” “the price was very reasonable” “charged me too much for a short trip ” “the price was reasonable” “got money's worth with the service provided” “great value for their service” “economical” |
Communication “Very understanding and accommodating with rescheduling.” “went to the WRONG ADDRESS” “were accommodating, responsive” “team was very responsive” “good communication” “got the day and time wrong, poor updates” “good customer service” “"Phil called me right back"” “most disrespectful people on the phone” “great communication, coordinated same day move” |
Stick to Prices “tried to charge me $560...have a minimum 4 hour requirement” “the price ended up being almost $300 extra” “charged for two people when effectively one worked” “No hidden charges” “charged me for 3.5 hours as a minimum” “Kept to the pricing without extra charges” |
Speed “got the job done in record time” “job was completed in a timely manner” “efficient in their work” “completed the move quickly in under 6 hours” “only took an hour and a half for the job” “my whole house is empty within 3 hours” “efficient” “loaded and unloaded very quickly” “took 1.5 hours, charged for 3.5 hours” “quick” |
Friendliness “restored my faith in New York” “complained and shown unprofessional behavior” “employees were very friendly” “friendly service” “were courteous and fun” “team was polite and pleasant” “super helpful and friendly” “some movers were high on drugs and ate food without permission” “could not have been kinder” “the guy who showed up was nice” |
Will Hire Again “would definitely pick PT Movers again” “would not hire again due to damage caused” “would definitely hire again” “Appreciated the understanding and would hire again.” “would hire again” “had to hire another moving company ” “would definitely hire PT Movers again” “would give my highest recommendation” “would certainly use them again” “definitely recommend these guys, will hire again” |
Professionalism “very professional workers” “unprofessional, dirty, complained, not actual professionals” “showed high professionalism” “for your excellent work” “easy to work with and professional” “guys show up smoking and joking and moving lackadaisical” “disrespectful and left garbage all over” “all were professional” “professional team ” “tried to guilt me into a large tip” |
Conflict Handling “hid damages, no attempt to right wrongs” “went above and beyond” |
Precision & Care “took care of my belongings like their own” “unwrapping & unused moving blankets, broke items” “handled delicate items with care” “they moved our home with the utmost care” “careful with our belongings, moved as if their own” “very careful with antiques and no damage” “handled all furniture with extreme care” “took care of things” “so careful with our items” “treated our items as if they were their own” |
Customer Insights
Cost: $ 461.00 from 4 reviews
Hourly Minimum: 3.75 hours from 4 reviews
Local Move Duration: 2.25 hours from 4 reviews
Great Crew Members
| Roland, Brandon | very professional and hard workers |
| Phil | Phil was impressive and thankful in service |
| Kevin, Gerry | accommodating, responsive and efficient |
| Wayne, Joshua | Mr. Wayne and Mr. Joshua went above and beyond |
| Phil, Josh, Ben, Wayne | impressive teamwork and solid effort all day |
About Livingston Moving & Storage
Livingston Moving & Storage is a veteran-owned, local moving and storage company based in Watertown, NY, proudly serving clients in the Greater-Watertown area of Northern New York for nearly a century. The company provides a range of services, including residential, commercial, industrial, and military moving and storage. With over 2.5 million cubic feet of secure warehouse space monitored 24/7, Livingston Moving & Storage can accommodate a variety of storage needs. The team's decades of experience in the industry and commitment to customer satisfaction have made them a preferred choice for residents and businesses in the area.
| Category | Rating | Why? |
|---|---|---|
| Quality | 6.36/10 | |
| Affordability | 7.05/10 | |
| Communication | 5.17/10 | |
| Speed | 7.92/10 | |
| Friendliness | 7.53/10 | |
| Will Hire Again | 5.46/10 | |
| Professionalism | 6.22/10 | |
| Conflict Handling | 1.5/10 | |
| Precision & Care | 5.38/10 |
Recent Customer Reviews Mention...
Quality “Quick loading and unloading” “excellent job packing up our house” “worst packers I have ever seen” “many items are broken or put together incorrectly” “Livingston broke the bed and showed blatant disregard.” “Jack's team was amazing” “great work by movers” “great company and amazing staff” “Great overall experience with the service” “horrible moving experience” |
Punctuality “Didn't show up for loading day as scheduled.” |
Affordability “it was inexpensive” “Cheapest in the area” “The actual cost of our move was less than the estimate” “extremely expensive due to $1000 in damages” |
Communication “Poor communication over availability of loading crews.” “took the time to explain what they would do” “Never called me back” “Horrible customer service” “extremely kind and hard working” “people called us 4 times to work around our schedule” “the lady in the office and Paul provided horrible service” “the woman on the phone was very unhelpful” “the front desk lady was helpful answering questions” “persistent communication issues and not responding” |
Stick to Prices “Cost was less than the estimate” “did not stick to the responsibility of their service” |
Speed “Quick loading and unloading” “fast and efficient” “Failed to provide loading crew on scheduled day.” “Move was completed quickly” “Very efficient move in one day” “Moved our house in 1 day.” |
Friendliness “left trash everywhere, general carelessness” “kept their sense of humor” “amazing staff” “Movers were very friendly” “they were friendly” “extremely kind and hard working” “Super disrespectful” “very nice, very respectable employees” “Tim and his guys were very courteous” “staff were friendly” |
Will Hire Again “highly recommend them and would hire again” “would not hire this company again” “would've cared less about our items” “Would not hire again due to negative experience.” “would not hire them again” “No reservations recommending them” “Never called me back” “would hire again” “Would definitely hire them again” “would not hire this company again” |
Professionalism “very professional” “crew was careless in packing” “unprofessional unpacking and damaging items” “improvised if necessary without any complaints” “crew lacked care and caused extensive damages” “staff conducted themselves professionally” “Service was highly professional” “unprofessional handling and dishonesty” “they conducted themselves professionally” “Super disrespectful” |
Conflict Handling “Treated with disregard and did not rectify missed departure.” “failed to fix damages and take responsibility” “failed to admit fault or fix damages” “the woman refused to acknowledge a possible mistake” “did not rectify the issue with my belongings.” “did not attempt to correct their mistake” |
Precision & Care “handled everything with care” “high value items not packed well, glass broken” “breakage of items and glassware witnessed” “Broke the bed during packing.” “very careful with our belongings” “expensive wood furniture was not wrapped in protective covering material” “furniture was unwrapped and got damaged” “handled our household goods with respect” “They treated our belongings with such care” “Took care of our stuff like it was theirs.” |
Pros & Cons
- Fast and efficient loading and unloading
- Great overall experience with the service
- Very professional and courteous staff
- Cost was less than the estimate
- Many items broken or incorrectly assembled
- Unprofessional unpacking and damage to items
- Expensive wood furniture not wrapped, leading to damage
- Persistent communication issues and non-responsiveness
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
Overall quality of the service provided on moving day.
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
Why Hire Piece of Cake Moving & Storage
You should hire Piece of Cake Moving & Storage for a move if you want a smooth, stress-free, and professional experience. Their team of movers is on time, efficient, and friendly. They handle your belongings with care and take the time to properly wrap and secure your furniture. They have a great reputation for delivering excellent service, with many customers recommending them for their next move. With Piece of Cake Moving & Storage, you can expect a seamless and enjoyable moving experience.
View Full Profile >>Why Hire Reliable Movers
You should hire Reliable Movers for a move if you're looking for a fast, professional and careful service. They are known for efficiently disassembling and reassembling furniture, as well as taking special care with potentially difficult items such as pianos and antiques. The team is highly rated for their punctuality, friendliness, and stress-relieving efficiency. They offer competitive pricing and transparent rates thereby avoiding unexpected hidden charges. Finally, they prioritize excellent communication with customers, and come highly recommended for both local and long-distance moves.
View Full Profile >>Why Hire Joe's Moving Company
You should hire Joe's Moving Company for a move if you want a company with a friendly, professional, and respectful staff. Many customers have reported that their moves went smoothly and efficiently, with movers who took good care of their belongings. The company is also accommodating, as they were able to reschedule a move at the last minute with no charge. Customers also appreciate the helpful customer service they received during the scheduling process. However, it's important to keep in mind that some customers have reported issues with overcharging and lateness.
View Full Profile >>Why Hire Piece of Cake Moving & Storage
You should hire Piece of Cake Moving & Storage for a move if you want a smooth, stress-free, and professional experience. Their team of movers is on time, efficient, and friendly. They handle your belongings with care and take the time to properly wrap and secure your furniture. They have a great reputation for delivering excellent service, with many customers recommending them for their next move. With Piece of Cake Moving & Storage, you can expect a seamless and enjoyable moving experience.
View Full Profile >>Why Hire Joe's Moving Company
You should hire Joe's Moving Company for a move if you want a company with a friendly, professional, and respectful staff. Many customers have reported that their moves went smoothly and efficiently, with movers who took good care of their belongings. The company is also accommodating, as they were able to reschedule a move at the last minute with no charge. Customers also appreciate the helpful customer service they received during the scheduling process. However, it's important to keep in mind that some customers have reported issues with overcharging and lateness.
View Full Profile >>Why Hire Piece of Cake Moving & Storage
You should hire Piece of Cake Moving & Storage for a move if you want a smooth, stress-free, and professional experience. Their team of movers is on time, efficient, and friendly. They handle your belongings with care and take the time to properly wrap and secure your furniture. They have a great reputation for delivering excellent service, with many customers recommending them for their next move. With Piece of Cake Moving & Storage, you can expect a seamless and enjoyable moving experience.
View Full Profile >>Why Hire Reliable Movers
You should hire Reliable Movers for a move if you're looking for a fast, professional and careful service. They are known for efficiently disassembling and reassembling furniture, as well as taking special care with potentially difficult items such as pianos and antiques. The team is highly rated for their punctuality, friendliness, and stress-relieving efficiency. They offer competitive pricing and transparent rates thereby avoiding unexpected hidden charges. Finally, they prioritize excellent communication with customers, and come highly recommended for both local and long-distance moves.
View Full Profile >>Why Hire Piece of Cake Moving & Storage
You should hire Piece of Cake Moving & Storage for a move if you want a smooth, stress-free, and professional experience. Their team of movers is on time, efficient, and friendly. They handle your belongings with care and take the time to properly wrap and secure your furniture. They have a great reputation for delivering excellent service, with many customers recommending them for their next move. With Piece of Cake Moving & Storage, you can expect a seamless and enjoyable moving experience.
View Full Profile >>Why Hire Reliable Movers
You should hire Reliable Movers for a move if you're looking for a fast, professional and careful service. They are known for efficiently disassembling and reassembling furniture, as well as taking special care with potentially difficult items such as pianos and antiques. The team is highly rated for their punctuality, friendliness, and stress-relieving efficiency. They offer competitive pricing and transparent rates thereby avoiding unexpected hidden charges. Finally, they prioritize excellent communication with customers, and come highly recommended for both local and long-distance moves.
View Full Profile >>Why Hire Joe's Moving Company
You should hire Joe's Moving Company for a move if you want a company with a friendly, professional, and respectful staff. Many customers have reported that their moves went smoothly and efficiently, with movers who took good care of their belongings. The company is also accommodating, as they were able to reschedule a move at the last minute with no charge. Customers also appreciate the helpful customer service they received during the scheduling process. However, it's important to keep in mind that some customers have reported issues with overcharging and lateness.
View Full Profile >>Ready to start your move?
The average moving cost in Black River, NY is $1,025, which is based on an analysis from 61 customer reports across 4 different moving companies. In general expect to pay somewhere between $675 and $1,169 for a typical move.
| Company Name | Median Reported Moving Cost |
|---|---|
| PT Movers | $ 461 |
| Your Hometown Mover | $ 889 |
| Piece of Cake Moving & Storage | $ 1,161 |
| Joe's Moving Company | $ 1,177 |
*Please be aware that the listed prices derive from historical customer feedback spanning several years and might not mirror the exact current rates of a company. Additionally, the anticipated cost range provided represents the 25th to 75th percentiles from the comprehensive reports of all Black River-based companies in our dataset.
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