Family Van Lines is a moving company with over 10 years of experience and is based in Totowa, New Jersey, with satellite offices in California and Washington. The company services moves along the East Coast and is expanding its service area to Washington and Oregon in 2022. As a family-owned and operated business, they provide moving services for residential, office, warehouse, light industrial, heavy equipment, and auto transportation needs. While searching for professional movers in Clifton, NJ, Family Van Lines prides itself on offering a first-class customer experience with transparent pricing, professional packing services, and flexible pickup and delivery schedules. The company is a member of the Home Advisor and Angie's List network and is authorized and approved by both organizations.
Family Van Lines
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Family Van Lines
Additional Cities Served: Fair Lawn, Hawthorne, Woodland Park, Ringwood, Wanaque, Franklin LakesShow More >
Moving Services
- Local Moving
- Long Distance Moving
- Packing Services
- Office Relocation
- Storage Units
- Household Moving
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 10/18/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Family Van Lines
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Family Van Lines generally receives overwhelmingly positive feedback for their professionalism, efficiency, and quality service, despite a few instances of dissatisfaction and negative experiences.
Recent Reviews Mention...
“horrible moving experience”
“great work by movers”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
Family Van Lines generally receives high marks for being on time, though there are a few reports of significant delays and lack of timely updates.
Recent Reviews Mention...
“They were on time”
“arrived on time”
“Andrey was prompt”
3. Affordability
Nationwide Average: 7.69/10
Family Van Lines has mixed reviews, with numerous customers finding their services very affordable and competitively priced, while a notable minority report significant issues with unexpected charges and prices substantially higher than initial quotes.
Recent Reviews Mention...
“they tried to get more money unexpectedly”
“extra charges were double the original estimate.”
“Charged significantly more than the original price”
4. Communication
Nationwide Average: 7.53/10
Family Van Lines experiences both high praise for attentive, responsive service and significant criticism for miscommunication and unreturned contacts, indicating a divided customer experience.
Recent Reviews Mention...
“manager hasn't reached back regarding concerns”
“no response after 2 months.”
“communicated well with us”
5. Stick to Prices
Nationwide Average: 5.99/10
Family Van Lines frequently receives complaints for charging significantly more than their initial quotes, despite a few customers acknowledging clear communication and no surprises in pricing.
Recent Reviews Mention...
“attempted to charge more than the initial quote”
“extra charges were double the original estimate.”
“Did not honor original pricing agreement”
Customer Insights
Interstate Move Duration: 15 days from 5 reviews
Great Crew Members
| Now, Siza | took great care of my moving needs |
| Moe, Will | did an excellent job with our move |
| Moe | Moe was mentioned positively |
| Mo | Mo did a great job moving my stuff fast and efficiently |
| Moe, Will | very efficient and loaded with care |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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