Cobra Van Lines LLC, established in 2015, is a professional moving company based in Norwood, NJ. They offer a wide range of services, including long-distance and corporate moving, packing and unpacking, storage, and specialized services like piano moving. Cobra Van Lines takes pride in being cost-efficient, emphasizing not breaking the bank while relocating. Their service extends across numerous locations nationwide, having expanded to 25 locations by 2022, assisting over 100,000 families. This growth signifies their commitment to delivering expert moving support with a significant focus on customer satisfaction and tailored moving solutions. They maintain stringent standards with comprehensive licensure and insurance, ensuring peace of mind for their clients.
Cobra Van Lines LLC
About Cobra Van Lines LLC
Additional Cities Served: Westwood, Dobbs Ferry, Hillsdale, Waldwick, Upper Saddle River, OradellShow More >
Moving Services
- Long Distance Moving Services
- Corporate Moving Services
- Small Move Solutions
- Packing & Unpacking
- Storage Service
- Packing And Unpacking Services
- Specialty Moving
- Piano Movers
Authorized
for Interstate Moves
Last Checked: 09/12/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Cobra Van Lines LLC
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
generates mixed reviews, with a noticeable division between customers praising exceptional service and professionalism, and others expressing dissatisfaction due to unprofessionalism, damage, and loss.
Recent Reviews Mention...
“they have damaged my items”
“Awful experience overall.”
“negative stars would give if possible”
2. Punctuality
Nationwide Average: 8.07/10
has a mix of feedback with numerous customers reporting significant delays and communication issues, but also a notable portion of reviews praising their timeliness and on-time deliveries.
Recent Reviews Mention...
“No information on delivery date, significantly delayed.”
“did not deliver when promised”
“no communication as to when her items would be.”
3. Affordability
Nationwide Average: 7.69/10
appears to frequently charge significantly more than their original quotes, leading to numerous accusations of unexpected and excessive fees, despite a few instances of customer satisfaction with their rates.
Recent Reviews Mention...
“told it would cost $1000 more upon arrival”
“gave me a good price”
“good price”
4. Communication
Nationwide Average: 7.53/10
seems to elicit extremely mixed reviews, with some customers praising their responsive and helpful communication, while a significant number criticize the lack of information, unresponsiveness, and poor customer service experiences.
Recent Reviews Mention...
“Call center gives no information on delivery.”
“very responsive to questions and requests”
“no reply to messages and emails”
5. Stick to Prices
Nationwide Average: 5.99/10
has a consistent pattern of significantly increasing charges beyond the initial quotes, leading to widespread dissatisfaction among customers.
Recent Reviews Mention...
“increased the cost by $1000 unexpectedly”
“Offered settlement does not match item's worth.”
“charged significantly more than original quote”
Customer Insights
Cost: $ 7071.00 from 30 reviews
Interstate Move Duration: 10 days from 68 reviews
Great Crew Members
| Julio, Marlo | very professional and hardworking |
| Mo | Mo knew exactly what to do and handled snags well |
| Moe | Moe and crew were absolute professionals and efficient |
| Moe | Moe was very understanding and professional |
| Julio | Julio's leadership in providing excellent customer service. |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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