Prudential Van Lines is a family-owned moving company based in Ridgefield, New Jersey that has been in business since 1995. They provide nationwide long-distance moving services for both residential and commercial clients. Some of their specialized services include piano moving, fine art moving, packing services, and storage solutions. They pride themselves on their personal and professional care, with each move being handled by a personal relocation consultant who meticulously plans and coordinates all aspects. If you're looking for movers in Fort Lee, NJ, it's worth considering all the city's options. Prudential Van Lines is a member of the American Movers & Storage Association and has an A+ rating with the Better Business Bureau.
Prudential Van-Lines
About Prudential Van-Lines
Additional Cities Served: Westfield, Englewood, Cliffside Park, Secaucus, Palisades Park, RutherfordShow More >
Moving Services
- Long Distance Moves
- Local Moves
- Commercial Moves
- Piano Movers
- Fine Art Movers
- Packing Services
- Storage Solutions
New Jersey Moving License
Expired
Last Checked: 01/27/22Authorized
for Interstate Moves
Last Checked: 10/18/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Prudential Van-Lines
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Prudential Van-Lines has a polarized reputation, with numerous customers praising their excellent and professional service, while a significant minority report extremely negative experiences.
Recent Reviews Mention...
“terrible experience overall”
“Price change and items destroyed signal poor quality”
“had a great experience with the moving service”
2. Punctuality
Nationwide Average: 8.07/10
Prudential Van-Lines generally has mixed feedback, with a notable number of customers praising their timely service, while a significant portion reports delays and inconsistency in service timing.
Recent Reviews Mention...
“they were two hours late”
“punctual during arrival and delivery”
“crew member took 2-2 1/2 hours for a hardware store run”
3. Affordability
Nationwide Average: 7.69/10
Prudential Van-Lines receives mixed reviews, with some customers praising its cost-effectiveness and reasonable pricing, while a significant number report being charged substantially more than quoted, leading to overall dissatisfaction concerning unexpected expenses.
Recent Reviews Mention...
“charged $600 more than quoted”
“I paid over $7000”
“rates are still quite affordable”
4. Communication
Nationwide Average: 7.53/10
Prudential Van-Lines has mixed feedback with numerous customers praising their responsiveness and professionalism, while a significant portion reports major issues with communication, ranging from ignored calls to rude interactions.
Recent Reviews Mention...
“ignored when tried to file a claim”
“no one answer for you after they drop your things off”
“smooth and effortless communication from start to end”
5. Stick to Prices
Nationwide Average: 5.99/10
Prudential Van-Lines frequently fails to honor its initial quotes, often demanding significantly higher payments than initially promised, despite a few instances of consistency and transparency.
Recent Reviews Mention...
“demanded $600 above the quote”
“Price change at pick up”
“price did not change despite extra work”
Customer Insights
Local Move Duration: 4 hours from 3 reviews
Interstate Move Duration: 8 days from 4 reviews
Great Crew Members
Lisa G | Lisa G was always kind and accommodating |
Steve | Steve is great with solutions and patience |
owner | great job maximizing storage and quick work |
Michael, Oscar | Michael and Oscar were very helpful |
Oscar | Oscar and his crew were professional, thorough, and efficient |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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