Dumbo Moving & Storage is a Brooklyn-based moving company that has been in business since 2007. The company started with a single truck and has since grown to operate over 55 vehicles, serving not just local areas such as Manhattan, Bronx, Brooklyn, Queens, Long Island, and Staten Island, but also offering interstate and long-distance services, including moves to New Jersey and Florida. Familiar with Union City, NJ's moving services territory, they have significant experience in this part of the state. As the official movers for the Mayor's office, they pride themselves on providing unmatched customer service and affordable moving solutions. Services include packing, storage, office moves, moving insurances, and personalized moving strategies. Their storage facilities offer state-of-the-art security and convenient locations throughout NYC.
Dumbo Moving & Storage
About Dumbo Moving & Storage
Additional Cities Served: West New York, Hoboken, Kearny, Secaucus, Palisades Park, North ArlingtonShow More >
Moving Services
- Local Moving
- Cheap & Affordable Moving
- Moving Bin Rentals
- Moving Truck Rentals
- Moving Boxes for Purchase
- Office Moves
Authorized
for Interstate Moves
Last Checked: 10/18/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Dumbo Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Dumbo Moving & Storage receives mixed reviews, with some customers praising their efficiency and professionalism, while others describe their experiences as nightmarish and criticize the company for poor service and professionalism.
Recent Reviews Mention...
“experience was much worse this time”
“Nightmare experience with Dumbo”
“Terrible service indicates dissatisfaction”
2. Punctuality
Nationwide Average: 8.07/10
Dumbo Moving & Storage generally receives positive feedback, though there have been notable instances of tardiness.
Recent Reviews Mention...
“Showed up almost an hour late”
“Prompt implies on-time arrival”
“they were punctual”
3. Affordability
Nationwide Average: 7.69/10
Dumbo Moving & Storage generally experiences sentiment towards the high cost and unexpected fees, despite a few reviews highlighting their cost-effectiveness and reasonable pricing.
Recent Reviews Mention...
“contracted amount increased by $500.”
“Cost-effective implies very affordable”
“low prices but not worth it”
4. Communication
Nationwide Average: 7.53/10
Dumbo Moving & Storage experiences a stark division, with numerous customers praising individual employees for their responsiveness and friendliness, while an equally significant number report poor communication, unprofessional behavior, and difficulty in contacting management.
Recent Reviews Mention...
“George was very accommodating to changes.”
“they hung up the phone on me”
“Walter was very responsive”
5. Stick to Prices
Nationwide Average: 5.99/10
Dumbo Moving & Storage overwhelmingly fails to honor their initial quotes, frequently introducing unexpected costs and significant price increases.
Recent Reviews Mention...
“Tried to change the terms of the move on move-out day”
“stated the need to pay $500 more.”
“quoted price increased significantly upon callback”
Customer Insights
Cost: $ 824.00 from 7 reviews
Local Move Duration: 5 hours from 4 reviews
Great Crew Members
George | George was very professional and helpful. |
Walter,Asia,Baha | Walter was responsive. Asia and Baha were efficient and fast. |
Carlos | Carlos and his boys were quick and efficient |
Bruce, Joseph, Stefan | Bruce managed communication, Joseph and Stefan handled the move well |
Ron | helped me from day one till delivery |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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