Prudential Van Lines has been providing nationwide long-distance moving services for residential and business customers since 1995. Based in Ridgefield, New Jersey, this family-owned and operated company offers a range of services, including local moves, commercial moves, piano and fine art moving, packing services, and storage solutions. As a BBB A+ rated company and a member of the American Movers & Storage Association, Prudential Van Lines places a strong emphasis on quality, attention to detail, and cost-effectiveness, guaranteeing a smooth and professional experience. If you're considering a move and wish to explore other options, you could consider checking out the trusted Clifton, NJ relocation experts on our website.
Prudential Van-Lines
based on 644+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Prudential Van-Lines
Additional Cities Served: Hackensack, Fair Lawn, Garfield, Bergenfield, Paramus, LodiShow More >
Moving Services
- Long Distance Moves
- Local Moves
- Commercial Moves
- Piano Moves
- Fine Art Moves
- Packing Services
- Storage Solutions
- CrossCountry Moves
- Nationwide Moves
- Residential Moves
New Jersey Moving License
Expired
Last Checked: 01/27/22USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 10/18/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Prudential Van-Lines
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
6.52/10
Nationwide Average: 8.44/10
Prudential Van-Lines seems to have substantially more negative customer experiences, describing poor service, dishonest practices, and significant dissatisfaction overall.
Recent Reviews Mention...
“worst experience I've ever had”
“great work by movers”
“professional and packed furniture well”
2. Punctuality
6.42/10
Nationwide Average: 8.07/10
Prudential Van-Lines generally struggles with timely arrivals and deliveries, showing a pattern of delays and unpredictable scheduling.
Recent Reviews Mention...
“didn't know when belongings would be delivered”
“crew left and returned after hours”
“Arrived nine days later and several hours late”
3. Affordability
4.65/10
Nationwide Average: 7.69/10
Prudential Van-Lines consistently disappoints customers with significant unexpected price increases and charges far beyond initial estimates, making it a less desirable choice for cost-conscious consumers.
Recent Reviews Mention...
“charged over a thousand dollars more”
“Estimate off by $1,400.00”
“quote seemed reasonable enough”
4. Communication
4.26/10
Nationwide Average: 7.53/10
Prudential Van-Lines generally provides a disappointing experience, characterized by poor customer service, unprofessional conduct, and significant difficulties in maintaining clear and respectful communication with clients.
Recent Reviews Mention...
“don't answer their phone, never called back”
“difficult communication with company”
“central office started avoiding our calls”
5. Stick to Prices
3.9/10
Nationwide Average: 5.99/10
Prudential Van-Lines has overwhelmingly disappointed customers by frequently charging significantly more than their initial quotes, often demanding additional fees unexpectedly.
Recent Reviews Mention...
“quoted a price and charged much more”
“charged $500 unexpectedly”
“demanded an extra fee of $600”
Customer Insights
Interstate Move Duration: 7 days from 6 reviews
Great Crew Members
| Lauren | driver Lauren for being a very attentive driver |
| John P. | John P. was always very responsive to emails and calls |
| Oscar, Gustavo, Cooper | hard workers and carefully handled heavy furniture |
| Roy,Frederic,Porfirio | applaud their efficiency and care in the move |
| Casey | was a sweet-talker not genuinely helpful |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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