Prudential Van-Lines

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Circle Info

About Prudential Van-Lines

Prudential Van Lines has been providing nationwide long-distance moving services for residential and business customers since 1995. Based in Ridgefield, New Jersey, this family-owned and operated company offers a range of services, including local moves, commercial moves, piano and fine art moving, packing services, and storage solutions. As a BBB A+ rated company and a member of the American Movers & Storage Association, Prudential Van Lines places a strong emphasis on quality, attention to detail, and cost-effectiveness, guaranteeing a smooth and professional experience. If you're considering a move and wish to explore other options, you could consider checking out the trusted Clifton, NJ relocation experts on our website.

Moving Services

  • Long Distance Moves
  • Local Moves
  • Commercial Moves
  • Piano Moves
  • Fine Art Moves
  • Packing Services
  • Storage Solutions
  • CrossCountry Moves
  • Nationwide Moves
  • Residential Moves

New Jersey Moving License

Expired

Last Checked: 01/27/22
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 12/21/24

USDOT

1398058

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Summarized Review of Prudential Van-Lines

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

6.49/10

Nationwide Average: 8.44/10

Comment Dots

Prudential Van-Lines seems to have substantially more negative customer experiences, describing poor service, dishonest practices, and significant dissatisfaction overall.

Reviews Mention icon

Recent Reviews Mention...

worst experience I've ever had

great work by movers

professional and packed furniture well

2. Punctuality

6.39/10

Nationwide Average: 8.07/10

Comment Dots

Prudential Van-Lines generally struggles with timely arrivals and deliveries, showing a pattern of delays and unpredictable scheduling.

Reviews Mention icon

Recent Reviews Mention...

didn't know when belongings would be delivered

crew left and returned after hours

Arrived nine days later and several hours late

3. Affordability

4.62/10

Nationwide Average: 7.69/10

Comment Dots

Prudential Van-Lines consistently disappoints customers with significant unexpected price increases and charges far beyond initial estimates, making it a less desirable choice for cost-conscious consumers.

Reviews Mention icon

Recent Reviews Mention...

charged over a thousand dollars more

Estimate off by $1,400.00

price was more than fair

4. Communication

4.24/10

Nationwide Average: 7.53/10

Comment Dots

Prudential Van-Lines generally provides a disappointing experience, characterized by poor customer service, unprofessional conduct, and significant difficulties in maintaining clear and respectful communication with clients.

Reviews Mention icon

Recent Reviews Mention...

don't answer their phone, never called back

difficult communication with company

central office started avoiding our calls

5. Stick to Prices

3.88/10

Nationwide Average: 5.99/10

Comment Dots

Prudential Van-Lines has overwhelmingly disappointed customers by frequently charging significantly more than their initial quotes, often demanding additional fees unexpectedly.

Reviews Mention icon

Recent Reviews Mention...

quoted a price and charged much more

charged $500 unexpectedly

demanded an extra fee of $600

Customer Insights icon

Customer Insights

Interstate Move Duration: 7 days from 6 reviews

Great Crew Members icon

Great Crew Members

Laurendriver Lauren for being a very attentive driver
John P.John P. was always very responsive to emails and calls
Oscar, Gustavo, Cooperhard workers and carefully handled heavy furniture
Roy,Frederic,Porfirioapplaud their efficiency and care in the move
Caseywas a sweet-talker not genuinely helpful
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Prudential Van-Lines

Location
81 Hobart St, Hackensack, NJ, 07601
Phone
(888) 714-6683
Link
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