Reliable Van & Storage is a family-owned and operated moving company with over 85 years of experience, based in Elizabeth, New Jersey. The company is an original charter agent of Allied Van Lines and provides local, long-distance, and international moving services for households and businesses in North Jersey, New York City, and Connecticut. Their services include residential and commercial moving, international relocation, specialized moving, and storage solutions. All of their sales associates, drivers, and packers are trained and certified, ensuring the utmost care and safety in handling customers' belongings. The company focuses on providing excellent service and being a reliable choice for customers.
Reliable Van and Storage
About Reliable Van and Storage
Additional Cities Served: Staten Island, South Amboy
Moving Services
- Residential Moving Service
- Commercial Moving Service
- International Moving Service
- Specialized Moving Service
- Local Moving Service
- LongDistance Moving Service
- Trade Show Moving Service
- Electronics Moving Service
- Office Moving Service
- Storage Services
Authorized
for Interstate Moves
Last Checked: 10/17/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Reliable Van and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Reliable Van and Storage has received mixed feedback, with numerous customers experiencing exceptional service and professionalism, while a significant portion has reported unprofessionalism and various issues, suggesting inconsistency in their service delivery.
Recent Reviews Mention...
“unprofessional and less than committed to our move”
“While they tried to be helpful, many issues occurred”
“packing and loading was insanely thorough, fast, and professional”
2. Punctuality
Nationwide Average: 8.07/10
Reliable Van and Storage has mixed reviews, with some customers praising timely service while others experienced significant delays and unmet schedules.
Recent Reviews Mention...
“they were late”
“Everyone showed up on time”
“person I spoke to went silent”
3. Affordability
Nationwide Average: 7.69/10
Reliable Van and Storage receives mixed reviews with several customers finding them reasonably priced while a notable number express concerns about being overcharged or experiencing high costs for the services provided.
Recent Reviews Mention...
“charged far too much”
“The price was fair”
“final price was still competitive”
4. Communication
Nationwide Average: 7.53/10
Reliable Van and Storage has received mixed feedback, indicating instances of poor responsiveness and unprofessionalism, alongside numerous accounts of helpful, professional, and responsive interactions with their staff.
Recent Reviews Mention...
“no compensation for lost mirror”
“office staff was helpful”
“lack the basic professionalism in communication”
5. Stick to Prices
Nationwide Average: 5.99/10
Reliable Van and Storage demonstrates a mixed performance with instances of spot-on estimates and great satisfaction alongside significant dissatisfaction due to billing issues, unexpected charges, and unmet agreements.
Recent Reviews Mention...
“Our estimate was spot on”
“incompetent billing practices”
“had to pay extra but it was reasonable”
Customer Insights
Local Move Duration: 8.5 hours from 4 reviews
Interstate Move Duration: 13 days from 6 reviews
Great Crew Members
Hector | Hector was our point person and driver, doing a great job |
Bill, Jessica | Special thanks to Bill and Jessica |
Brent | Brent handled our items expertly and was friendly |
Jon, Jessica, Dan | Jon and Jessica excellent with coordination, Dan excellent with updates |
Tierra, Spencer | Tierra and Spencer provided excellent service and were punctual |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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