1-800-PACK-RAT Moving and Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.Additional Cities Served: Glassboro, Hammonton, Collingswood, Bellmawr, Haddonfield, Pine HillShow More >
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Summarized Review of 1-800-PACK-RAT Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
1-800-PACK-RAT Moving and Storage is overwhelmingly criticized for incompetence, delays, and poor customer service, with minimal positive feedback.
Recent Reviews Mention...
“experience was delightful and stress-free”
“impressed by their attention to detail”
“very stressful and frustrating experience”
2. Punctuality
Nationwide Average: 8.07/10
1-800-PACK-RAT Moving and Storage consistently fails to meet scheduled times for deliveries and pickups, leading to significant delays and lack of communication.
Recent Reviews Mention...
“container picked up and delivered late”
“TWO missed pickup dates”
“pod was scheduled to come 3 days ago and has not arrived”
3. Affordability
Nationwide Average: 7.69/10
1-800-PACK-RAT Moving and Storage is praised for being more cost-effective than competitors like PODS.
Recent Reviews Mention...
“$4800 for 16 months is expensive”
“stealing my money”
“Wanted to save money by choosing them”
4. Communication
Nationwide Average: 7.53/10
1-800-PACK-RAT Moving and Storage experiences pervasive issues, including prolonged wait times, unresponsiveness, and inconsistent information, leading to widespread customer dissatisfaction.
Recent Reviews Mention...
“customer service was not helpful”
“customer service was understanding and supportive”
“Tom stopped responding but others were polite”
5. Stick to Prices
Nationwide Average: 5.99/10
1-800-PACK-RAT Moving and Storage has a reputation for raising prices during storage and increasing rates without notice.
Recent Reviews Mention...
“promises and guarantees were not kept”
“more concerned with collecting a fine than service”
“offered a discount after issues”
Customer Insights
Cost: $ 1124.00 from 3 reviews
Interstate Move Duration: 4 days from 4 reviews
Great Crew Members
| Tim | very personal and helpful with the process |
| Dave | Dave solved the problem |
| Rebekah, Matt | they did what they could |
| Diane | Diane was excellent and very helpful |
| Tim | Tim was very friendly and helpful |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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