PODS Moving & Storage

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based on 380+ data points
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About PODS Moving & Storage

PODS Moving & Storage revolutionized the moving and storage industry in 1998 by introducing the concept of portable storage containers. With nearly 25 years of experience and over 6 million moves under their belt, PODS is an industry leader catering to unique customer needs and offering personalized moving solutions. The company provides flexible services, including built-in storage, adjustable scheduling, and personal moving and storage teams, covering local and long-distance moves. PODS also offers multiple container sizes, packing supplies, connections to trusted local labor providers in Perth Amboy, NJ, and car shipping services. The company services 46 states and 6 provinces with their 245+ Storage Center locations across the U.S. and Canada, and also operates in the United Kingdom and Australia.

Moving Services

  • Residential and Business Moving
  • Local Moving
  • LongDistance Moving
  • Storage Services
  • Packing and Loading Assistance
  • Moving Supplies
  • Car Shipping
  • Commercial Moving
  • Moving and Storage Supplies
  • Moving Help

New Jersey Moving License

Inactive

Last Checked: 01/27/22

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Summarized Review of PODS Moving & Storage

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

6.54/10

Nationwide Average: 8.44/10

Comment Dots

PODS Moving & Storage has been overwhelmingly criticized for poor service, including egregious issues with reservations, customer service, and overcharging, despite a rare commendation for their service center’s performance.

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Recent Reviews Mention...

Poor communication and web experience

so incredibly disappointed with my experience

Everything was perfect

2. Punctuality

4.91/10

Nationwide Average: 8.07/10

Comment Dots

PODS Moving & Storage consistently fails to meet scheduled times, arriving too early, significantly late, or not at all, indicating a widespread problem with timing and scheduling reliability.

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Recent Reviews Mention...

Delays of weeks for delivery due to payment issues

driver never showed up

No punctuality in addressing the complaint

3. Affordability

5.26/10

Nationwide Average: 7.69/10

Comment Dots

PODS Moving & Storage is criticized for overcharging and billing issues.

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Recent Reviews Mention...

overcharged for their mistakes

ended up costing more due to issues

thought the pricing was fair

4. Communication

4.86/10

Nationwide Average: 7.53/10

Comment Dots

PODS Moving & Storage encounters significant challenges, with numerous instances of customer dissatisfaction regarding service responsiveness and professionalism, despite a few accounts of helpful interactions.

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Recent Reviews Mention...

almost non responsive customer service

Spent hours on the phone daily to fix issues

customer service was not helpful

5. Stick to Prices

1.65/10

Nationwide Average: 5.99/10

Comment Dots

PODS Moving & Storage receives mixed reviews, with some customers experiencing underquotes and overbilling, while others found the company flexible and transparent with no hidden charges.

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Recent Reviews Mention...

overcharged for their mistakes

No effort to stick to promise of contact

Price quoted not the actual price charged

Customer Insights icon

Customer Insights

Cost: $ 937.00 from 8 reviews


Great Crew Members icon

Great Crew Members

Rogeliothe driver Rogelio was very cool
Sammeticulous with the yard and driveway, and great customer service
Anthony Bhelped move a trailer, very professional
LeoLeo provided superb customer service.
BrittanyBrittany was great, on time and professional.
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

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