PODS (Portable On Demand Storage) Moving & Storage has been the moving and storage industry's innovator for almost 25 years, introducing portable storage containers for customer convenience. Offering comprehensive moving services, such as storage, flexible scheduling, packing supplies, connection to local labor providers, and even car shipping, PODS aims to provide solutions tailored to the unique needs of their clientele. The company thrives by providing flexibility and control, allowing customers to load and unload items according to their schedule. Furthermore, they also offer car shipping and moving assistance. According to Move.org, PODS is recognized as the no. 1 moving and storage company of 2023. Initially founded in the US, PODS has expanded to provide services around the globe, including locations like Canada, Australia, and the United Kingdom. Head over to our Las Vegas, NV movers page for more information on movers in the Las Vegas area.
PODS Moving & Storage
About PODS Moving & Storage
Additional Cities Served: Henderson, North Las Vegas
Moving Services
- Local Moving
- LongDistance Moving
- Storage Services
- Storage OnSite
- Store at Our Facilities
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Retrieve Previous Quote
- Commercial Moving
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
PODS Moving & Storage is overwhelmingly considered to provide poor service and experiences, marked by numerous accounts of dissatisfaction, frustration, and unprofessionalism.
Recent Reviews Mention...
“very bad experience”
“had a great experience”
“Excellent concept and overall great experience”
2. Punctuality
Nationwide Average: 8.07/10
PODS Moving & Storage struggles significantly with timely deliveries and pickups, along with poor communication, although there are a few instances where they met their scheduling commitments.
Recent Reviews Mention...
“Very slow pick up after container is already empty”
“delivery was late”
“load date was moved up unexpectedly”
3. Affordability
Nationwide Average: 7.69/10
PODS Moving & Storage is overwhelmingly perceived as overly expensive, frequently cited for charging more than initially quoted, applying unexpected fees, and generally not providing value proportionate to the high costs encountered by customers.
Recent Reviews Mention...
“extremely expensive due to additional costs incurred”
“Pricing was reasonable”
“moved less than 50 miles and it was still very expensive”
4. Communication
Nationwide Average: 7.53/10
PODS Moving & Storage generally struggles with providing effective customer service, frequently facing issues such as misinformation, long wait times, unhelpful representatives, and a lack of coherent coordination between different parts of the company.
Recent Reviews Mention...
“they lie about communication”
“customer service was terrible”
“Very poor communication with their dispatch”
5. Stick to Prices
Nationwide Average: 5.99/10
PODS Moving & Storage overwhelmingly disappoints customers with numerous instances of unexplained charges and failing to honor original price quotes.
Recent Reviews Mention...
“sales department is dishonest”
“very expensive for cross states moving”
“unexplained charges put on card without right to know why”
Customer Insights
Cost: $ 2249.00 from 21 reviews
Interstate Move Duration: 10 days from 10 reviews
Great Crew Members
Gleanne | was helpful at first |
Sherry Booth,Charlie,Chris | Sherry, Charlie, and Chris gave misleading information and poor service |
Nick | incredibly helpful and answered all my questions with a great attitude |
Dave | always willing to do whatever is necessary to help. |
Roberto | Roberto was amazing, helpful, and professional |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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