Website Information: PT Van Lines is a professional moving company based in San Francisco, California. The company offers a wide range of services, including local and long-distance moving, packing, storage, and relocation consultation. Focused on providing high-quality service and customer satisfaction, PT Van Lines takes pride in its personalized attention to detail and the expertise of its staff. The company serves customers in the San Francisco Bay Area and beyond, offering reliable and professional moving solutions to suit each client's needs. While primarily serving Californian clients, PT Van Lines is also experienced in serving Las Vegas, NV movers adding to the company's extensive service range.With its commitment to excellence, PT Van Lines is a top choice for individuals and families looking to move in the area.
PT Van Lines
About PT Van Lines
Additional Cities Served: Henderson, North Las Vegas
Moving Services
- Cheap moving services
- Local moving services
- Longdistance moving services
- Crosscountry moving services
- International moving services
- Small moving services
- Piano moving services
- Pool table moving services
- Appliance moving services
- Lastminute moving services
Authorized
for Interstate Moves
Last Checked: 10/18/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of PT Van Lines
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
PT Van Lines displays a mixed reputation with numerous reports of poor service and dissatisfaction, countered by a significant number of customers who experienced excellent, professional service.
Recent Reviews Mention...
“not what I wanted or paid for”
“worst service ever”
“0/10 would not recommend.”
2. Punctuality
Nationwide Average: 8.07/10
PT Van Lines has received mixed feedback, showing a pattern of being significantly late and lacking communication on many occasions, despite some reports of being on time or early.
Recent Reviews Mention...
“The delivery was a week late”
“No response when called about delay.”
“never showed up for the move”
3. Affordability
Nationwide Average: 7.69/10
PT Van Lines has received predominantly negative feedback for significantly overcharging, unexpected price raises, and various hidden or additional fees, although a few customers found their pricing reasonable or worth the cost.
Recent Reviews Mention...
“overcharged me on what was transported”
“Charged an extra $1000, cash only.”
“massively overcharged”
4. Communication
Nationwide Average: 7.53/10
PT Van Lines has faced significant challenges, with an overwhelming number of customers expressing dissatisfaction regarding poor customer service, lack of responsiveness, and failed promises, despite a handful of positive reviews highlighting good communication and attentiveness from certain staff members.
Recent Reviews Mention...
“Couldn't give estimate on arrival time.”
“horrible/nonexistent customer service”
“can not take your call at this time”
5. Stick to Prices
Nationwide Average: 5.99/10
PT Van Lines overwhelmingly fails to meet expectations, frequently charging customers more than initially quoted, despite a few instances of accurate estimates.
Recent Reviews Mention...
“They mis-quoted the job”
“Charged an extra $1000, not in the quote.”
“overcharged for cubic foot space in truck”
Customer Insights
Cost: $ 7860.00 from 10 reviews
Interstate Move Duration: 10 days from 13 reviews
Great Crew Members
Travis | promised the move would not cost more |
Michael | Had a great experience with Michael |
Omar | Omar was great in updating me |
Tyler | crew leader was thorough with wrapping |
Bryant | Bryant and crew were great and professional |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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