Budget Van Lines is a leading US moving broker specializing in providing full-service moves at self-service prices, saving customers up to 50% off the carriers' standard rates. Licensed by the US Department of Transportation, the company is based in Las Vegas, Nevada, and operates on a national scale. Budget Van Lines arranges household moves, corporate relocations, and offers moving advice through their Moving 101 tutorials. With a team of experts offering support all through the relocation process, the company is committed to delivering excellent customer service and consistently exceeding expectations.
Budget Van Lines
Moving Services
- FullService Moves
- Moving Prep
- Household Moves
- Corporate Relocation
- Moving 101
Authorized
for Interstate Moves
Last Checked: 10/18/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Budget Van Lines
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Budget Van Lines overwhelmingly receives negative feedback for perceived scams, unprofessional service, and overcharging, with only a few positive remarks highlighting good service and cost-effectiveness.
Recent Reviews Mention...
“pressured into expensive decision and hung up”
“they are a scam”
“this company is a scam and overcharges”
2. Punctuality
Nationwide Average: 8.07/10
Budget Van Lines has numerous customer reports of significant delays and last-minute cancellations, though a few customers noted satisfactory on-time service.
Recent Reviews Mention...
“they were 5 days late on the agreed start time”
“they cancelled the move last minute”
“items not received well past first available date”
3. Affordability
Nationwide Average: 7.69/10
Budget Van Lines has predominantly negative feedback due to unexpected charges, significantly higher final costs than quoted, and instances of perceived overcharging, despite a few positive remarks about receiving discounts or lower than expected quotes.
Recent Reviews Mention...
“tried to pressure into expensive decision”
“they are a scam”
“they overcharge significantly”
4. Communication
Nationwide Average: 7.53/10
Budget Van Lines overwhelmingly receives negative feedback for rude and unhelpful customer service, frequent unwanted calls and texts, and a general lack of clear and effective communication, with only a few instances of positive experiences noted.
Recent Reviews Mention...
“hung up when asked to wait”
“inundated by calls and texts”
“worker hung up during a price inquiry”
5. Stick to Prices
Nationwide Average: 5.99/10
Budget Van Lines overwhelmingly disappointed customers with practices of significantly increasing prices from initial quotes and engaging in dishonest and scam-like behavior.
Recent Reviews Mention...
“definitely a scam”
“they are a scam”
“Hidden costs indicated price was not as quoted”
Customer Insights
Cost: $ 3852.00 from 15 reviews
Interstate Move Duration: 11 days from 24 reviews
Great Crew Members
Jess | literally screaming at me |
Amalia, SSM Movers | provided excellent service and support |
Selvin, Sampel | pressured for a decision, unreliable and a liar |
Deborah | she helped me after the issue |
Belkis | helped me when the company provided horrible service |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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