1-800-PACK-RAT Moving and Storage is a company dedicated to simplifying moving and storage procedures. Its services are designed to be convenient, secure, and affordable, providing portable storage and moving containers that are all-steel and weatherproof for maximum security. The company ensures the highest customer service levels in the industry and has served thousands of customers whose needs range from cross-country moves to storage for home renovations. They provide long-distance and local moving solutions, on-site storage, and secure warehouse storage nationwide. In Las Vegas, NV, their moving containers come equipped with ground-level loading and barn-style doors, offering a stress-free packing experience. Additionally, they help businesses save time and money by providing moving and storage solutions. However, the company's inception date, ownership details, and base location are not specified in the information provided.
1-800-PACK-RAT Moving and Storage
About 1-800-PACK-RAT Moving and Storage
Additional Cities Served: North Las Vegas, Boulder City
Moving Services
- LongDistance Moving Solutions
- Local Moving Solutions
- OnSite Storage Solutions
- Secure Warehouse Storage Solutions
- AllSteel Containers
- Business Solutions
- Moving Containers
- Residential Solutions
- Portable Storage Containers
- Storage Facility Locations
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Summarized Review of 1-800-PACK-RAT Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
1-800-PACK-RAT Moving and Storage experiences mixed reviews, with some customers citing extreme dissatisfaction and poor customer service, while others praise the company as an outstanding, highly recommended moving service.
Recent Reviews Mention...
“Pack-Rat Moving Services provided a seamless experience”
“outstanding moving service”
“like a gourmet meal from planning to execution”
2. Punctuality
Nationwide Average: 8.07/10
1-800-PACK-RAT Moving and Storage generally seems to struggle with timing and reliability issues, though there are instances of satisfactory performance.
Recent Reviews Mention...
“team's punctuality”
“delivery and pickup were late”
“driver was early for pickup”
3. Affordability
Nationwide Average: 7.69/10
1-800-PACK-RAT Moving and Storage offers very low prices, consistently beats competitors' pricing, and provides value that is in line with or better than expected.
Recent Reviews Mention...
“expensive due to unexpected charges”
“nickel and dime you every step.”
“their prices and costs are very low”
4. Communication
Nationwide Average: 7.53/10
1-800-PACK-RAT Moving and Storage appears to have a significant disparity in customer experiences, with many reporting poor service and difficulty in communication, despite a few instances of prompt and satisfactory interactions.
Recent Reviews Mention...
“difficult to get in touch and long hold times”
“lacked communication and customer service”
“Poor management and lack of accountability”
5. Stick to Prices
Nationwide Average: 5.99/10
1-800-PACK-RAT Moving and Storage has mixed reviews with complaints about unexpected charges and cancellations, alongside praise for honoring commitments and refunds.
Recent Reviews Mention...
“did not stick to quoted prices”
“did not stick to quoted prices, only tried to upsell”
“denied responsibility and did not stick to ethical practices”
Customer Insights
Interstate Move Duration: 11 days from 4 reviews
Great Crew Members
| Brandan | Brandan at Las Vegas location is super accessible and helpful |
| Chris | great experience with Chris, he corrected a lie |
| Brin Linsey,Kathy,Brian | best folks, handle everything, most professional |
| Mike | Mike Crumley will help you to a smooth move and transition. |
| Will, Josh | Will and Josh did a great job with the move |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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