Ben’s Moving & Storage has been family-owned and operated since 1984. It is a second-generation business that takes pride in its reputation for providing excellent customer care to clients in Wentzville, MO and surrounding areas including movers in O'Fallon, MO. Ben’s Moving & Storage knows what a challenge a move can be, and that’s why this company offers quality services at an affordable price. You don’t have to worry about any hidden fees or surprise costs. It’s all professional help from start to finish with everything covered, including packing up your belongings and getting them unpacked when they arrive safely at the destination. Ben’s Moving also has climate-controlled facilities, which are the perfect place to store your belongings, whether during the hot summer months or the cold winter months. If you need some moving supplies, it sells boxes, tape, and other packing supplies as well.
Ben's Moving & Storage
About Ben's Moving & Storage
Additional Cities Served: O'Fallon, St. Charles, Chesterfield, Wentzville, Wildwood, BallwinShow More >
Moving Services
- PROFESSIONAL MOVERS
- SELFSTORAGE
- RV BOAT STORAGE
- CLIMATE CONTROLLED STORAGE UNITS
- CAMERA SECURITY
- HOUR MOVER RATES
- LOCAL MOVES
- PACKING SUPPLIES
- SELFSTORAGE RATES
- 2 MAN TEAM
Authorized
for Interstate Moves
Last Checked: 09/15/21*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Ben's Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Ben's Moving & Storage appears to have a mixed but predominantly negative reputation, with complaints of unprofessionalism and dissatisfaction alongside a few reports of exceptional service experiences.
Recent Reviews Mention...
“made it simple and easy for me”
“they go above and beyond”
“several furniture and washing machine were damaged”
2. Punctuality
Nationwide Average: 8.07/10
Ben's Moving & Storage generally failed to meet expectations, encountering several instances of lateness and unpredictability, despite a few accounts of being on time and acknowledging time's importance.
Recent Reviews Mention...
“able to complete the job the same day”
“fit it in and moved quickly”
“They were on time”
3. Affordability
Nationwide Average: 7.69/10
Ben's Moving & Storage is highly praised for its very reasonable pricing.
Recent Reviews Mention...
“were a bit expensive”
“Prices are great”
“fair rates”
4. Communication
Nationwide Average: 7.53/10
Ben's Moving & Storage is viewed predominantly negatively by customers, with complaints of unresponsiveness and rudeness, although a single review highlights good communication.
Recent Reviews Mention...
“excellent customer service”
“very flexible and dependable to coordinate with”
“Never had any acknowledgement”
5. Stick to Prices
Nationwide Average: 5.99/10
Ben's Moving & Storage significantly underperforms, often altering contracts and charging more than initially discussed, despite occasional refunds.
Recent Reviews Mention...
“tried to change the price after agreement”
“changed his contract with me”
“price was increased last minute by owner's son ”
Great Crew Members
Ben | very kind and professional |
Ben, | Ben is super professional and responsive |
Bob,Jake,Josh | Efficient packing and courteous behavior |
Ben | Ben organized quick help |
Ben, Bob | Ben and Bob were very professional and acted on short notice |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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