7 Best Movers Near Thayer, MO
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When every moving company in Thayer, MO claims they're the best, how do you really know? We analyzed 7 moving companies in Thayer and more than 20,000 movers nationwide using our constantly updated ranking calculation to help you determine the best of the best.
Top Rated Moving Companies in Thayer, MO
As of October 2024Company Name | Avg Cost | Hourly Minimum | Avg Move Duration | Contact | |
---|---|---|---|---|---|
Two Men and a Truck | 9.03 | - | - | 3 hours | Contact |
Chuck's Outlet & Moving Inc | 8.52 | - | - | - | Contact |
Smith Moving Co. | 8.41 | - | - | - | Contact |
Simple Moves LLC | 8.12 | $392 | 1 hours | 3 hours | Contact |
Black Belt Movers | 7.93 | $753 | - | 3.5 hours | Contact |
White Moving & Storage | 7.17 | - | - | - | Contact |
Ben's Moving & Storage | 6.14 | - | - | - | Contact |
These are the top recommended movers based on our unbiased & regularly updated ranking algorithm (NOT paid promotions)
2241 N Belcrest Ave, Springfield, MO, 65803 | |
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Local Moving, Junk Removal, Storage See More |
5898 US-62, Mountain Home, AR, 72653 | |
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Local moving services, Long-distance moving services, Cross-country moving services See More |
10755 Page Ave, St. Louis, MO, 63132 | |
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Residential Moving, Commercial Moving, Storage Services See More |
Bellevue, NE, 68005 | |
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based on 50+ data points
2020 King Carter Dr, Fulton, MO, 65251 | |
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Cheap moving services, Local moving services, Long-distance moving services See More |
based on 321+ data points
1155 Wilmer Rd, Wentzville, MO, 63385 | |
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PROFESSIONAL MOVERS, SELF-STORAGE, RV BOAT STORAGE See More |
Our Reviews of the Best Movers in Thayer
About Two Men and a Truck
Two Men and a Truck has been serving the greater Springfield area since 1994. This moving business doesn’t just relocate. It invests in its customers, community, and employees, builds relationships, and contributes to local community organizations. With their reliable service, they've indeed marked their presence among the quality moving companies in Springfield, MO. Two Men and a Truck was voted #1 Moving Company in the Ozarks 11 years in a row by the Springfield News-Leader due to its superior customer service. These Springfield movers provide junk removal, local moving, mobile and portable storage containers, long-distance moving, boxes and supplies, full packing services, and more. They also handle senior or business moves and storage needs. Whether you’re moving out-of-state or simply decluttering your home, trust the caring experts of Two Men and a Truck to get the job done.
Category | Rating | Why? |
---|---|---|
Quality | 9.45/10 | |
Punctuality | 9.32/10 | |
Affordability | 8.63/10 | |
Communication | 8.91/10 | |
Stick to Prices | 7.69/10 | |
Speed | 9.59/10 | |
Friendliness | 9.84/10 | |
Will Hire Again | 9.45/10 | |
Professionalism | 9.82/10 | |
Conflict Handling | 7.2/10 | |
Precision & Care | 9.41/10 |
Recent Customer Reviews Mention...
Quality “some furniture arrived damaged” “5th time using their service and still satisfied” “exceeded my expectations” “did a great job” “Michael and his team were amazing and professional” “Our movers were great” “very pleased with the moving service” “very happy with their service” “worked us in at the last minute and very polite” “professional, personal, and efficient service” |
Punctuality “called when they were on their way which was earlier than scheduled” “crew arrived four hours late” “Showed up on time” “Service was on time” “men and their truck arrived on time” “worked very hard to stay within the time frame” “Everything on time” “were very prompt” “movers were on time” “called with ETA and again when delayed” |
Affordability “charged more than expected without notice” “put extra effort for savings” “their rates are GREAT” “Reasonably priced and done well” “great on price in my opinion” “Worth every penny” “very reasonable prices for all the work.” “quote was less than half of another company” “final bill was less than estimated” “wanted to charge outrageous fees” |
Communication “called when they were on their way” “Great communication” “they did respond and have been very nice” “no one returned my call” “took 3 calls to get a copy of the bill” “Miranda and her team coordinated everything amazingly” “Levi was professional, pleasant, and answered all my questions” “online quote and reservation was simple” “Prompt in responses” “explained what to expect with no hidden costs” |
Stick to Prices “The quote was on point” “charged double the estimated amount” “stayed within the time frame quoted” “mentioned NO hidden costs” “charged an extra $332 after our move with no warning” “gave a quote and stuck to it” “changed trucks and left items behind” “final bill was spot on with the estimate” “Accurate estimate implies sticking to quoted price” “went to charge $1000 for a $600 quote” |
Speed “Fast and got things done right” “got it done way faster than my last movers” “didn’t waste time during the move” “They were friendly and efficient” “fully moved within 2/3 hours” “unloaded super fast” “worked fast” “The moving team was efficient” “Efficiency implies speediness” “completed the move in less time than anticipated” |
Friendliness “very polite and respectful” “they were courteous” “efficient and courteous” “good attitude, courteous” “Adam and Michael worked hard.” “courteous workers to boot” “gentlemen were very polite” “They were friendly and efficient” “Being creative and kind” “personal and went above and beyond” |
Will Hire Again “would recommend for local, not for long-distance” “would hire again” “wholeheartedly recommend this company” “would recommend them to anyone” “would hire Michael and his team again” “Would highly recommend” “very pleased with the service” “would use them again.” “would highly recommend” “definitely use them for all moving needs” |
Professionalism “did not play around, very professional” “team was professional” “Our movers were great” “courteous and professional” “very polite and professional” “incredible job and went above and beyond” “the most professional and efficient movers” “young men were professional” “dressed professionally and were very respectful” “professionalism from both office and movers” |
Conflict Handling “management provided acceptable restitution after a long time” “They sent a company to fix the door” “went above and beyond to help us” “they are taking care of the concerns” “office won't return call for damage claim” “no contact after damage for over 3 weeks” “Levi resolved the problem with the Sleep Number bed quickly” “general manager apologized and refunded us” “professional the way issues ended up being handled” “corrected the billing hiccup” |
Precision & Care “two pieces of furniture were damaged” “handle my stuff as if it was theirs” “carefully thought how to get everything to fit” “made it look almost like new again” “very careful and thoughtful with everything they moved” “nothing got broke during the move” “they were careful with items” “handled my things with great care” “hole in my door that happened” “nothing was damaged during the unloading” |
Pros & Cons
- Professional and courteous team
- Efficient and quick service
- Repeated satisfaction across multiple uses
- Careful handling of items with respect
- Rare issues with damage to belongings
- Occasional late arrivals
- Instances of charging more than the estimated amount
- Infrequent cases of poor communication after damage
Customer Insights
Local Move Duration: 3 hours from 16 reviews
Interstate Move Duration: 2 days from 6 reviews
Great Crew Members
Kuan, James | Kuan and James were great |
Michael | deserved praise for professionalism and thoughtfulness |
Michael D, Michael N, Garrett C | hard work and professionalism despite rain |
Kyriq, Edward, Michale D, Alex | efficient and courteous |
Adam, Michael | Adam and Michael did a great job. |
About Chuck's Outlet & Moving Inc
Chuck's Outlet & Moving Inc. is a family-owned and locally operated moving company based in Mountain Home, Arkansas. With over 40 years of experience in the industry, they offer licensed and insured moving services both locally and across the country. In addition to their moving services, they also provide quality, used furniture. As a part of the Mountain Home community for decades, this company has built a solid reputation for delivering exceptional and personalized moving services to its clients. If you're considering moving locally or considering a long-distance move, you know how important it is to find reliable movers. For other options, you might want to check out the movers in Harrison, AR.
Category | Rating | Why? |
---|---|---|
Quality | 9.07/10 | |
Punctuality | 8.08/10 | |
Affordability | 8.46/10 | |
Communication | 8.12/10 | |
Speed | 9.21/10 | |
Friendliness | 9.33/10 | |
Will Hire Again | 9.03/10 | |
Professionalism | 9.03/10 | |
Precision & Care | 8.8/10 |
Recent Customer Reviews Mention...
Quality “have never been disappointed with the service” “Mike and his crew are the most professional” “Best experience ever with the service” “best moving experience I've ever had” “never even stopped and great job” “Mike and Thomas made my move easy” “best moving company in America” “used them for EVERY move and HIGHLY recommend” “These guys are awesome!” “best moving experience I have had” |
Punctuality “they were on time” “they were right on time” “punctual” |
Affordability “felt guilty about how little they charged” “great price” “good deals on used furniture” “reasonably priced” “very reasonable prices” “didn't charge an arm and a leg” |
Communication “provided great customer service” “patient and kind to my grumpy old man” “Called or texted each step of the way” “Way they communicated with me and my parents” “Mike took time to carefully answer every question” |
Stick to Prices “delivered everything just as promised” |
Speed “never even stopped” “They were fast loading and unloading my belongings” “knocked out the unload even faster than I'd expected” “Friendly and efficient” “did it in record time” “efficient & thorough” “fast and efficient” “super efficient service” “they were efficient in the move” “delivered it fast” |
Friendliness “Mike and Susan are detailed and thorough” “pleasant personalities exuded from the crew” “they are friendly and experienced” “very nice person to deal with” “smiling and being so polite” “were patient and kind” “these guys were great” “men who moved me were friendly” “The guys were friendly” “Friendly staff” |
Will Hire Again “He's the only moving company I'd ever use” “will definitely use them again if ever needed” “could not have asked for a better company” “recommend for used furniture” “leave 10 stars if Google allowed” “the best moving company I have ever dealt with” “I highly recommend Chuck's Outlet and Moving” “highly recommend this company” “recommend this company and would hire again” “HIGHLY RECOMMEND” |
Professionalism “Mike has more common sense than anyone” “most professional people I have ever used” “they are professional” “AMAZING employees” “kind to my grumpy old man” “Total Pros” “men who packed and moved me were professional” “likes what he is doing, honest head about business” “Professionalism in their work” “enjoyed their personable relationship and professionalism” |
Precision & Care “Mike is the most careful, thoughtful moving person” “took care of my dad's stuff” “handled my client's household goods with great care” “attention to detail” “Everything secure and unbroken” “took extra care with every item” “handled our possessions with respect and care” “make sure that your items are well wrapped, strapped and stored” “They are very careful with everything” |
Pros & Cons
- Highly praised for efficiency and speed
- Exceptional customer service
- Very careful and thoughtful with belongings
- Strong attention to detail
Great Crew Members
Mike, Susan | Mike and Susan are detailed and don't miss anything |
Mike | Mike deserved praise for professionalism and helpfulness |
Mike, Thomas | They were efficient and helpful |
Mike | thank you Mike (the mover) for your help |
Chuck's | sent me an EXCELLENT crew |
About Smith Moving Co.
Smith Moving Co. is a locally-owned and operated moving company based in Jonesboro, Arkansas, servicing the surrounding areas such as Paragould, Trumann, Blytheville, Harrisburg, Pocahontas, and Newport. Established by Nick Smith, a 2020 graduate of Arkansas State University, the company offers a range of services, including commercial and residential moves, loading, unloading, delivery, and specialty item moves, such as pianos and safes. Smith Moving Co. prides itself on being quick, easy, and affordable while focusing on detail-oriented, prompt, and honest services. The company's goal is to be the go-to provider for moves in and around the Jonesboro area, and they also offer long-distance moves.
Category | Rating | Why? |
---|---|---|
Quality | 9.12/10 | |
Punctuality | 8.72/10 | |
Affordability | 8.72/10 | |
Communication | 7.81/10 | |
Speed | 8.71/10 | |
Friendliness | 9.19/10 | |
Will Hire Again | 9.07/10 | |
Professionalism | 9.25/10 | |
Precision & Care | 9.16/10 |
Recent Customer Reviews Mention...
Quality “great service and very professional” “great job by movers” “they are the BEST” “couldn't ask for more professional service” “wonderful to work with” “Smith Moving Company was very professional and experienced” “Nick and his team did an excellent job” “took really good care of me” “excellent job ensuring items would not get damaged” “Smith Moving is top drawer professional” |
Punctuality “were prompt” “Always on time” “was punctual” “Prompt” “got me moved in the timeframe I needed” “guys were prompt” |
Affordability “good pricing” “A very fair price for the service” “affordable” “most reasonable and affordable quote” “service is worth more than they charge” “great price compared to other movers” “priced fairly” |
Communication “communicated very well ahead of moving day” “able to accommodate me with only about 2 weeks notice” “very communicative” |
Stick to Prices “Nick has never promised anything he did not deliver” “cut me a break on the estimate” |
Speed “They were quick, efficient” “get in get out and then they're gone” “incredibly efficient” “efficient” |
Friendliness “they were very courteous” “Nick and his crew were very nice” “team were all professional, polite” “they were all so friendly” “professional and therefore presumably friendly” “was polite” “they were extremely nice” “dedicated” “a pleasure to work with” “very good people” |
Will Hire Again “would definitely hire again” “would hire again” “would definitely hire again” “will continue to utilize their service” “will definitely be using them again” “would hire again” “can't give enough stars” “Highly recommend” “have used their services multiple times” “hired Smith Moving Co. several times” |
Professionalism “very professional and attention to detail” “very professional” “very professional service” “very professional” “professional” “team were all professional, polite” “Smith Moving is top drawer professional” “exhibited professionalism throughout the process” “was professional” “they were... professional” |
Conflict Handling “went above and beyond” |
Precision & Care “very careful with valuable equipment” “they were careful” “careful with all of our things” “not a scratch on heavy antique furniture” “ensured all my items would not get damaged” “were very careful not to scratch anything” “handled my special dining room table carefully” “handled furniture with care” “efficient, careful” “delivered fragile furniture without a scratch” |
Pros & Cons
- Very professional team
- Highly efficient and careful with belongings
- Consistently punctual and communicative
- Competitive and fair pricing
Great Crew Members
Nick Smith | superb job with special moving request |
Nick | very nice and professional |
Nick | Nick and his crew moved me |
Nick | excellent job during move |
Nick | Nick and his team did an excellent job |
About Simple Moves LLC
When it comes to relocations, an easy and no-complication process is what you want, and this is what Simple Moves offers. Since it started over 20 years ago, the locally-owned and operated moving business has specialized in small local moves within 150 miles of its office in St. Louis, MO. With flexible fees that range from flat to hourly rates, it performs house to house, room to room, floor to floor moving services, and other labor-only tasks such as packing, loading, and moving a single piece of furniture. If you want fast and affordable moves, go with Simple Moves.
Category | Rating | Why? |
---|---|---|
Quality | 9.02/10 | |
Punctuality | 8.48/10 | |
Affordability | 8.81/10 | |
Communication | 7.66/10 | |
Stick to Prices | 7.09/10 | |
Speed | 8.97/10 | |
Friendliness | 9.62/10 | |
Will Hire Again | 8.73/10 | |
Professionalism | 8.92/10 | |
Conflict Handling | 3.5/10 | |
Precision & Care | 8.55/10 |
Recent Customer Reviews Mention...
Quality “went above and beyond to help” “great job moving heavy stuff” “terrible service” “carefully moved the big dressers with no problem” “fabulous job” “exceptional service” “best moving experience ever had” “workers work hard” “provided professional service” “Very kind and efficient movers” |
Punctuality “they were early” “showed up after their arrival slot” “movers were on-time” “Always on time for the moves” “On time” “were on time” “Jesse and Sherman were timely” “they were not punctual with the move” “The movers arrived early” “arrived on time” |
Affordability “decent cost” “tried to charge twice as much” “charged super reasonably” “Kevin proactively worked to lower my price” “very reasonably priced” “much cheaper than any other company” “The rates for a Sunday were incredibly reasonable” “Good price, indicating affordability” “Best money we ever spent” “rates are in line with other local companies” |
Communication “stayed with me to the end” “let me know before they came” “had to call to see where they were” “clear reminder call/email and good estimate process” “Anthony never returned calls” “they continued to ghost me” “provided exceptional customer service” “lack of courtesy to keep me updated” “I was able to speak with someone without waiting” “Great communication with office” |
Stick to Prices “didn't stick to quoted prices” “Kevin worked to lower the price expected” “charged well above what was quoted” “final bill had additional 45 minutes not worked” “all costs were known upfront” “charged extra for time wasted due to their mistake” “total bill came in under the estimate” “did not stick to honesty as advised” “Confirmation and pricing were clear up front” “no upcharge from the quote” |
Speed “they were efficient” “moved all things in under two hours” “Worked efficiently” “completed the move in nearly half the time originally estimated” “finished way under the estimated time” “moving team works efficiently” “Chris & Alex were highly efficient” “worked steady, even in extreme heat” “move done in less time than expected” “worked efficiently” |
Friendliness “should add 'The moving company with a heart'” “they were courteous” “movers were courteous” “friendly personalities” “crew was polite” “Very kind movers” “So considerate and kind” “very friendly” “Found crew to be lively and helpful” “Jada was savvy, sweet but dumb guy kept motivated” |
Will Hire Again “thank you Kade and everyone” “would definitely recommend SM” “would not hire again” “would call them again when a move is needed” “Highly recommend” “definitely calling them for my next move” “would highly recommend” “would highly recommend” “would highly recommend and hire again” “Thank you Simple Moves implies would hire again” |
Professionalism “helped with an unusual shipping problem” “came unprepared, no correct tools” “movers were efficient and skilled” “experienced and handled furniture proficiently” “Professional workers” “Crew was professional” “crew seemed very inexperienced” “impressed by Jada, implies good crew conduct” “Corey and Isaac were professional and pleasant previously” “always professional” |
Conflict Handling “have not received a response” “no one returned calls after complaints” “ghosted with no response to requests” “didn't cover the damages caused by their mistake” “did not make efforts to rectify extensive damage caused” “advised to document to ensure accountability” “flexible when we had an unexpected hiccup” “Did not compensate for the damaged refrigerator.” “did get a person to make repairs though not the same” “they did get a person to make repairs” |
Precision & Care “damaged furniture” “they were careful with items” “were extremely careful with furniture” “gentle and careful with all my belongings” “most importantly took care of pieces being moved” “They were careful workers” “they were careful with my items” “Never had things broken during the moves” “Were very careful with artwork etc.” “scratched door and gouged floor” |
Pros & Cons
- Exceptionally careful with furniture and belongings
- Consistently on time or early for moves
- Professional and courteous team members
- Efficient and quick move completions
- Rare occasions of damages to furniture
- Some cases of charging above the quoted price
- Infrequent issues with not adhering to quoted timeslots
- Occasional lack of communication post-complaints
Customer Insights
Cost: $ 392.00 from 10 reviews
Hourly Minimum: 1 hours from 3 reviews
Local Move Duration: 3 hours from 39 reviews
Great Crew Members
Kade | saved me money at UPS, helped move to shipping area |
Kevin | movers were efficient, skilled, and courteous |
Jada, Alex, Averyon, Nick, William | went way above and beyond, easing worries with Tetris abilities |
Rick, Chris | Great and polite workers, wrapped everything carefully |
Carlos | Carlos is the best, showing great performance |
About Black Belt Movers
Black Belt Movers is ready to traverse any corner of the country, making every move an adventure for its customers. No transport distance is a hurdle; if you have something that needs moving, these pros will take care of it with full efficiency. Black Belt Movers serves all of Iowa through its offices in Sioux City, Des Moines, and Council Bluffs. Its skilled local movers provide quick, reliable service for short relocations, while its long-distance crew keeps even distant locales within reach. The company’s friendly staff will take care of everything from packing to unpacking. And they always provide free in-home estimates, so you know exactly what to expect before your move date. To make sure you’re all set and ready to go, confirmation emails are sent and calls are made right up until the big day. Black Belt Movers has been in business for over nine years. It has other branches in Lincoln and Omaha, NE.
Category | Rating | Why? |
---|---|---|
Quality | 9.2/10 | |
Punctuality | 8.49/10 | |
Affordability | 7.56/10 | |
Communication | 7.26/10 | |
Stick to Prices | 4.44/10 | |
Speed | 9.53/10 | |
Friendliness | 9.6/10 | |
Will Hire Again | 8.94/10 | |
Professionalism | 9.09/10 | |
Conflict Handling | 4.39/10 | |
Precision & Care | 8.69/10 |
Recent Customer Reviews Mention...
Quality “awesome to work with” “they definitely showed ninja moves” “they did an amazing job” “very dissatisfied with the overall service” “Awesome service provided” “they will charge you full price and do nothing about it” “Had a great moving experience” “amazing job with our move” “worked hard and were pleasant” “EXCELLENT job by Black Belt” |
Punctuality “showed up right on time” “move takes drastically longer than it should” “showed up on time” “No one showed up” “they were late” “Isiah and Angel are not only prompt” “showed up on time” “were timely in their arrival” “were ahead of time they quoted me” “they were on time and called ahead” |
Affordability “fast, fair, and transparent quote” “they are happy to take the money at the end of the move” “price was very fair and much better than others” “great price” “reasonable price are the main reason” “prices were decent” “overcharged for the service provided” “at a great price” “BBM easily beat competitors pricing” “extremely expensive for the service provided” |
Communication “helped with last-minute rescheduling needs” “listened to our requests” “attempted to contact them multiple times with no follow up” “No phone call no nothing” “not responsive when called” “communicated the entire way through” “no follow-up to check if we were happy with service” “communicated with us every step” “were communicative” “provided solid quote and followed up regularly” |
Stick to Prices “quote was transparent” “they will charge you full price and do nothing about it” “they have no responsibility for moving and packing” “final price was significantly higher than expected” “charged for boxes not used and misled about the contract” “tried to overcharge significantly” “quoted and stayed consistent with the quote provided” “no surprises in pricing” “did not stick to the quoted 2 hours promise” “Charges were several hundred dollars above quoted price” |
Speed “crew was hard-working and efficient” “fast and strong” “got the job done faster than expected” “Extremely fast service” “move takes drastically longer than it should” “They were very quick” “Very quick and efficient” “worked quickly on my time” “extremely impressed at their speed and efficiency” “efficient upon arrival” |
Friendliness “crew was friendly” “their behavior was unprofessional and unacceptable” “crew not fully professional and prepared” “Very kind and friendly” “very courteous and friendly” “worked around our construction graciously” “were pleasant through the entire move” “very respectful and caring attitudes” “they were friendly” “were professional, courteous” |
Will Hire Again “definitely hire these guys again” “I will be recommending Black Belt Movers” “would use them again” “highly regret using this company” “cannot recommend Black Belt at this time” “Highly recommended and would hire again” “Would recommend using Black Belt for your next move” “definitely recommended” “would hire Black Belt again” “Will definitely ask for them next time” |
Professionalism “showed their professionalism right away” “crew was unprofessional and drinking on the job” “crew not fully professional and prepared” “awesome attitude and efficiency show professionalism” “Very unprofessional” “they were professional” “so professional” “professional” “very professional throughout” “Tim, Carlos, and Gabriel were professional” |
Conflict Handling “no ownership or follow up from the company” “not responsive about the lost legs issue” “no accountability led to a terrible review” “no effort shown to right the wrongs mentioned” “filed a complaint twice, no response” “willing to move a heavy desk back out” “No resolution a month after complaint.” “company took care of my damage claim within 48 hours” “took time and effort to make certain any concerns or questions I had were completely resolved” “did not address the concerns satisfactorily” |
Precision & Care “substantial damage to multiple items” “handled everything with care” “damage to our furniture” “Used a lot of care with my furniture and boxes” “very careful and efficient with heavy furniture” “careful with all of my items” “amazing care of my possessions” “everything was delivered in great condition” “care for fragile items and reassembled furniture” “scratched my washer” |
Pros & Cons
- Transparent and fair pricing
- Friendly and efficient crew
- Accommodating with last-minute schedule changes
- Professional and fast service
- Rare cases of unprofessional and drinking on the job
- Occasional significant damage to items
- Some cases where the move took longer than expected with no follow-up
- Infrequent communication issues after filing complaints
Customer Insights
Cost: $ 753.00 from 4 reviews
Local Move Duration: 3.5 hours from 5 reviews
Great Crew Members
Justen, Jose, Brock, James, Jeremy | all were helpful and hard-working |
Jose,Jayson | Jose and Jayson represented the company very well |
Gage, Brady | super helpful with moving |
Cody, Jose | Cody and Jose made the moving experience great |
Cody, Jayson, Gage | very careful and efficient, courteous and friendly |
Category | Rating | Why? |
---|---|---|
Quality | 8.14/10 | |
Affordability | 7.5/10 | |
Communication | 6.52/10 | |
Speed | 8.51/10 | |
Will Hire Again | 8.21/10 | |
Professionalism | 7.02/10 | |
Precision & Care | 7.97/10 |
Recent Customer Reviews Mention...
Quality “exceeded our very high expectations” “White's Moving provided excellent customer service” “excellent service” “fantastic service overall” “used them for 4 moves and been very pleased” “WMS is a wonderful moving company” “move could not have gone smoother” “great work by movers” “great job with our department move” “fast and efficient service” |
Punctuality “timeliness of the moves” “were ten minutes early” |
Affordability “felt the price was more than reasonable” “their prices are fair” “reasonably priced” |
Communication “Their customer service is outstanding” “unwilling to resolve issues” “David is very responsive to emails” |
Speed “speed at which tasks were completed” “moved fast and efficiently” “completed move in less time than estimated” “fast and efficient service” |
Friendliness “super polite” “were courteous” |
Will Hire Again “would hire this company again” “would use White Moving for our own move” “highly recommend their services” “will not hesitate to use them again” “would definitely hire again” “would recommend to anyone” “wouldn't move without them” “would highly recommend” “would hire this company again” “recommend this company and would hire again” |
Professionalism “super professional” “dressed unprofessionally, on their phones” “crew was very professional” |
Conflict Handling “did not attempt to rectify damage” |
Precision & Care “took extra care to make sure everything was right” “care and attention given to everything” “took the absolute best care of our stuff” “one wood dresser got scraped” “careful to treat your belongings as though they owned them” “items missing and damaged furniture” “took great care of all our furniture” |
Pros & Cons
- Exceeded high expectations
- Excellent customer service
- Super professional and polite
- Moved fast and efficient
- Reasonably priced
- Completed move in less time than estimated
- Great care of all furniture
- David is very responsive to emails
- One wood dresser got scraped
- Items missing and damaged furniture
- Did not attempt to rectify damage
- Dressed unprofessionally, on their phones
- Unwilling to resolve issues
About Ben's Moving & Storage
Ben’s Moving & Storage has been family-owned and operated since 1984. It is a second-generation business that takes pride in its reputation for providing excellent customer care to clients in Wentzville, MO and surrounding areas including movers in O'Fallon, MO. Ben’s Moving & Storage knows what a challenge a move can be, and that’s why this company offers quality services at an affordable price. You don’t have to worry about any hidden fees or surprise costs. It’s all professional help from start to finish with everything covered, including packing up your belongings and getting them unpacked when they arrive safely at the destination. Ben’s Moving also has climate-controlled facilities, which are the perfect place to store your belongings, whether during the hot summer months or the cold winter months. If you need some moving supplies, it sells boxes, tape, and other packing supplies as well.
Category | Rating | Why? |
---|---|---|
Quality | 7.33/10 | |
Punctuality | 7.4/10 | |
Affordability | 7.84/10 | |
Communication | 5.34/10 | |
Stick to Prices | 3.78/10 | |
Speed | 7.9/10 | |
Friendliness | 7.87/10 | |
Will Hire Again | 6.63/10 | |
Professionalism | 5.98/10 | |
Conflict Handling | 1.58/10 | |
Precision & Care | 5.93/10 |
Recent Customer Reviews Mention...
Quality “made it simple and easy for me” “they go above and beyond” “several furniture and washing machine were damaged” “Hard working people helped us” “worst moving company ever” “great work by movers” “very kind and professional” “great work by movers” “They did a fantastic job” “handled every step with care and expertise” |
Punctuality “able to complete the job the same day” “fit it in and moved quickly” “They were on time” “They were on time” “Did not move on the planned day” “had guys out within an hour” “they arrived on time” “prompt implies on time” “move did not happen as planned” “showed up at the exact time” |
Affordability “were a bit expensive” “Prices are great” “pricing is very reasonable” “fair rates” “Prices are competitive” “Paid the advertised rate but threatened with court for more” “inexpensive service mentioned as a positive ” “very fairly priced” “price was extremely reasonable” “Priced Right” |
Communication “excellent customer service” “very flexible and dependable to coordinate with” “Ben kept interrupting me when called” “incredibly quick to respond” “Ben is super professional and responsive” “Never had any acknowledgement” “Good people at Ben's, felt great communication.” “Lack of communication and follow-up” “difficult communications with owner's son, Ben ” “courteous implies good communication” |
Stick to Prices “tried to change the price after agreement” “changed his contract with me” “Paid the amount initially informed” “price was increased last minute by owner's son ” “never disappoint implies sticking to quoted prices” “owners were unprofessional and rude” “estimate highly underestimated, costing more money” “charged an additional $300 but refunded without a problem” “prices were higher than discussed.” |
Speed “whole process took less than an hour” “got it moved quickly” “worked hard to do what needed done as quick as they could” “very fast” “The guys were friendly & fast” “efficient implies fast move” “Move completed in 2 hours” “move done in a fourth of the time” “extremely slow delivery exceeding initial expectations” “move took longer than it should” |
Friendliness “they are always nice” “owner was very rude on the call” “very kind” “good people” “staff is friendly” “The guys were friendly” “always cheerful” “Crew was courteous” “Guys were cool” “Good people at Ben's, very friendly.” |
Will Hire Again “would recommend them to anyone needing moving services” “used them a few times now” “Ben's Moving and Storage is reliable” “would not hire again due to damages and rudeness” “would hire again” “would never use them for any moving ever” “wouldn't hire again” “recommend this company and would hire again” “no worry about my stored items” “would definitely not hire again” |
Professionalism “very professional” “professional” “crew was very unprofessional” “Ben has struck an employee” “Ben is super professional” “Crew conducted themselves well” “Workers helped efficiently, showing professionalism.” “team conducted themselves professionally” “courteous and efficient implies professionalism” “gentlemen were very professional” |
Conflict Handling “refused to pay for damages or acknowledge them” “would not give our possessions back without more money” “did not make right on the damaged items” “Ben has not paid employees fully or at all” “would not pay for the repair” “unwillingness to adequately address issues ” “did not show responsibility for error” “did not attempt to rectify late delivery and rudeness” “no effort to address concerns despite attempts to contact” “Refused to help with the broken furniture.” |
Precision & Care “furniture and washing machine got damaged” “no issues with piano move” “used only two blankets leading to damaged furniture” “no damage” “handled heavy furniture well” “damaged a mirror front side table” “didn’t damage one thing or even scratch anything” “No dents, no scratches” “protected our furniture” “fridge was damaged during the move ” |
Pros & Cons
- Great communication
- Workers showed professionalism
- Fast and efficient service
- Reasonable price
- Courteous and professional staff
- Changed contract
- Unprofessional behavior, including using profanity
- Items damaged and scuffed
- Rare cases of being late and rushed service
- Disrespectful, blaming customer for errors
Great Crew Members
Ben | very kind and professional |
Ben, | Ben is super professional and responsive |
Bob,Jake,Josh | Efficient packing and courteous behavior |
Ben | Ben organized quick help |
Ben, Bob | Ben and Bob were very professional and acted on short notice |
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Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
List of all Thayer Moving Companies Analyzed
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