U S Van Lines started as a small local business in 1999 and quickly expanded nationwide, offering local and long-distance moving services, as well as commercial and storage solutions. The company is based in the United States and prides itself on exceptional service and high-quality standards. Their team of well-trained crews work hard to ensure customer satisfaction and offer moving and packing support including time-based moves, furniture protection, packing materials, in-home estimates, and move planning. US Van Lines focuses on providing in-depth training, ensuring their movers are skilled in every aspect of the St. Louis, MO moving process.
U S Van Lines
About U S Van Lines
Additional Cities Served: Florissant, Chesterfield, Wildwood, University City, Ballwin, KirkwoodShow More >
Moving Services
- Local Moves
- Long Distance Moves
- Commercial Moves
- Storage Services
- Packing Services
- In Home Estimates
- Hourly Moving Service
- Last Minute Estimates
- Short Notice Moves
- Damage or Loss Coverage
USDOT Interstate License
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 10/17/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of U S Van Lines
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
5.12/10
Nationwide Average: 8.44/10
U S Van Lines seems to have deeply divided reviews, with numerous customers reporting negative experiences involving poor service, damage, and losses, while a significant portion praises their moving experience, highlighting excellent service and professionalism.
Recent Reviews Mention...
“worst experience ever with this company ”
“Not timely affects overall experience”
“Horrible experience”
2. Punctuality
5.71/10
Nationwide Average: 8.07/10
U S Van Lines has a mixed record with several complaints about delays and late arrivals, yet also several praises for on-time deliveries and prompt service.
Recent Reviews Mention...
“they were 2 hours late ”
“Mentioned "Not timely."”
“felt little delayed but within the promised time”
3. Affordability
4.89/10
Nationwide Average: 7.69/10
U S Van Lines has mixed reviews indicating some customers find their services very reasonable and cost-effective, while a significant number of others experienced unexpected charges and consider them not affordable.
Recent Reviews Mention...
“charged 1300 more than what was quoted ”
“offered economic rates than other movers”
“touted as "full service" then charged extra”
4. Communication
3.18/10
Nationwide Average: 7.53/10
U S Van Lines overwhelmingly receives negative feedback for poor customer service, lack of updates, and difficulty in initiating contact, though a few reports highlight satisfactory communication experiences.
Recent Reviews Mention...
“Curt communication”
“struggled to communicate effectively”
“bad customer service”
5. Stick to Prices
2.75/10
Nationwide Average: 5.99/10
U S Van Lines frequently fails to honor their initial quotes, often demanding additional fees or raising prices unexpectedly, despite a few instances of price fairness.
Recent Reviews Mention...
“price increased significantly from the quote ”
“bait & switch sales tactics”
“final price is not guaranteed upon delivery”
Customer Insights
Cost: $ 5205.00 from 3 reviews
Local Move Duration: 4.5 hours from 4 reviews
Interstate Move Duration: 8 days from 14 reviews
Great Crew Members
| Unspecified,Unspecified | Deliver driver and assistant were great |
| Sharon | worked initially with great help |
| Arthur, Eddie, Junior | took a lot of stress out of moving day |
| Isaac | cooperating with Isaac's moving and storage to a job |
| Errol | gave initial quote and seemed nice at first |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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